647 Connecticut GMC/1000 Service Centers

Kudos to Gary in service. - dw

Kudos to Gary in service. He was able to schedule a repair of my daughters car on a last minute notice. Our lives would have greatly inconvenienced out family. Realizing our predicament, Gary took the time to question the staff in the shop about the chances of getting the car fixed that day. Needless to say, he was successful, and I picked up the car the same day - good as new. In a day when customer service is rare, Gary demonstrated not only his committment to me, the customer, but also, to you, the employerr. Thank you again, Gary.

I had an issue over being charged for tire rotation when... - roddesmarais

I had an issue over being charged for tire rotation when it is offered free during first check-up. Owner called me back to apologize for misunderstanding. I thought that was great, that the owner quickly addressed the misunderstanding. He was extremely anxious to address the problem. He showed me he runs a company that cares about his loyal customers

One of the reasons I bought a Chevy vehicle is because I - tinadodge

One of the reasons I bought a Chevy vehicle is because I live very close to this dealership. They are disorganized (my part sat for weeks and no one called me). Kaitlyn got the ball rolling after I contacted her about it. Then the service department changed my appointment because he sent the part off to be painted. At the time of order, I specifically asked for it NOT to be painted. I couldn’t afford it. It should have been a quick fix. Even came in at the time they recommended because “less busy.” It took 1-1/2 hours to attach a door handle, plus another 45 minutes for a car wash which I never asked for. When I finally got my car back it was FILTHY! I immediately sent a long text to Katlyn and photos of my dirty car. She brought this to the Service Manager’s attention. He was supposed to call me. Never did. They won’t give out Bobby Crabtree’s number. Plus paid close to $300 for a part that fell off. They said it wasn’t covered on my extended warranty because I “damaged it.” Dave actually said to me “ You or someone else pulled too hard on the handle.” Really!? This is how they treat customers.

After dealing with so many sketchy dealerships in CT,... - Calluz

After dealing with so many sketchy dealerships in CT, Bowens was a breath of fresh air!! I brought in my Focus RS for a leaking timing cover (warranty work) and they promptly fixed the issue. I also had a check engine code and the repair for that would not be covered under warranty and they were not pushy at all about making me get that work done (this code does not effect driveability just emissions). I ended up choosing to save the money to try to fix it myself. They were patient and answered every question I had. I really have not had a dealership experience like this before. Highly highly recommend! This is the ONLY dealership I will trust bringing my car back to. I live over an hour away and it was well worth it to bring my car here

The best to work with, easy quick appointments . - MIKEP

The best to work with, easy quick appointments .service and updates work . Staff very pleasant and helpful. Sarina is a wonderful and so helpful.

Exceeded expectations - tich49

I usually don't write positive reviews as I expect good service for the price I pay. Cargill collision center however exceeded my expectations all around. Great service at a great price and ahead of schedule. I asked for an estimate for light damage to my Silverado rear quarter panel just to have when I went to my local body shop for comparison. Cargill's replacement price was less than the local shop repair price. How can you beat that? My truck looks like the day I picked it up from Cargill. Thank You Paul