Since May 25th I had my Raptor at the dealership for new - morrijas
Since May 25th I had my Raptor at the dealership for new steering gear and cv axle, I have the ford extended warranty premium plan on my 2013 Raptor with 89k miles, they refused to honor the service warranty through ford. I had to call ford and get them involved and they told me 8 months tell they can get new steering gear, I found them online at ford oem parts, I had to tell them how to file a warranty claim, I had to tell them how to fix my truck. They are so lazy the service manager has a really bad attitude, the service people are lazy and have a attitude, I put in a call to the dealership Manager and owner, no call back, it is now the 6th of August and nothing has been done. They keep on refusing to fix my Raptor under warranty. If you take any car in there to get fixed good luck because they have no clue on how to fix a car I had to do all the leg work for them to even get the parts. Now it is a waiting game to get my truck fixed. They put me through xxxx since May and want to make customers go through xxxx so they do not have to lift a finger, you have to do all the work for them, they even lied to me about the part number, they like to lie and steal, I bet this comes down from the owner of this bad dealership
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