Total Disappointment! - J. Atencio
This is no longer located at the old location at 505 S. Havana. It has apparently been absorbed by the Dodge dealership further south on Havana. If you are a Fiat owner I would look elsewhere for service!
Made an appointment to have simple services done on my Fiat 500e. Needed tires rotated, air filter replaced, sunroof rails lubed... The service website allowed me to make the appointment, verified my VIN number and sent me on my way. After making the 45 minute drive to the relocated service area on Havana I was told they can't even touch the 500e because they aren't certified. They were at the old location, but not here which okay I can live with that, but if you can't service the vehicle don't let me make the freaking appointment! OR when you see it come up on the service appoints call the customer and let them know so they don't get up at 7:00am on their day off and waste 2 hours of their time only to be told "Huh I guess our website didn't tell you we can't work on those?"
NO IT FREAKING DIDN"T!
Read More