Responsibility, integrity and customer service are - silengo7
Responsibility, integrity and customer service are terrible!!!
We bought a $64,000. RAM truck from them. The CARFAX said there were no accidents but the back bumper was dented and pushed in. We inquired if there was any damage to the rest of the truck and were assured there was not. When we took it to our paint and body shop to get the bumper repaired,
they showed us several things that indicated the side panel definitely had been poorly repaired and painted and that most car dealerships should have been able to see the cheap repairs. We were delayed in addressing the issue because of a cancer diagnosis, surgery and treatment shortly after our purchase. We took it to Mike Barko, the current General Sales Manager. (the people we worked with no longer work there) We told him we hoped they would split the cost of the repair - their share being only $1000.-1500. After discussing with his boss, they absolutely refused and indicated that we might have wrecked our truck after the purchase. These people do not value repeat business or the integrity of their customers.
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