2,892 California Used Car Dealers

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

I still haven’t received cancellation of maintenance... - SOPHIAMJACKSON88

I still haven’t received cancellation of maintenance package. Dealer told me it included 60k and 100k mile tune up but all it is was oil changed.

We are writing this email to express our sincere - Isabel Abundis

We are writing this email to express our sincere gratitude for the way we were treated by the staff at Norwalk Audi. We purchased a Q5 after an extensive search for the exact car I wanted. Alex, Pier, Joe and Ghazal (in that order) were patient, knowledgeable, and very competent when answering questions about the vehicle. From the start, Alex was helpful in narrowing down our wants and needs, all while being professional and specially not pushy. Just facts and let the car do the talking. Next, we were introduced to Pier, who covered the car features and took us on a test drive. He was able to showcase the features we didn’t even know we wanted and most definitely enjoy. He covered the options available to us without hesitation all while being thorough. During a short break in the process, my husband and I ran into Joe, the Service Manager. He was also patient answering our questions such as, what types of service an Audi might need in comparison to a BMW (current vehicle). We got lucky since he is new to the dealership transferring in from managing the service department at BMW. He was able to relate to my questions, comments and the comparisons to my beamer. Last but not least, we met Ghazal in the Finance Department. She definitely knows her job. She made us feel at easy during the most stressful but exciting part of the process. Ghazal was friendly, courteous and above all professional. She took time to review the contract and other options in detail to make sure all was clear. Thank you very much for making our car buying experience the absolute best possible and for employing such high caliber individuals to represent your dealership. Federico & Maria Isabel A.

Wonderful dealer - k.a.coy503

Amazing and very friendly staff, with very fair prices. I was completely satisfied with my visit and purchase. I would highly recommend purchasing a car from them as you will not regret it.

Josh, Ron and Tom are wonderful to deal with and... - julianmichalowski

Josh, Ron and Tom are wonderful to deal with and delivered an amazing 2020 Lambo. Thanks for everything and look forward to future car deals.

Best services good advice good communication Close to - Erick Jacinto

Best services good advice good communication Close to our house personal very helpful love the car

Extremely attentive customer service always! Russ goes... - Acura-c

Extremely attentive customer service always! Russ goes out of his way ensure everything goes smoothly. Prices were comparable to non-dealers’, for tires, oil, etc. 1000x better than the autonation Acura

EchoPark Long Beach is the quickest and easiest car - Jakob S

EchoPark Long Beach is the quickest and easiest car dealership i have ever been to. Jaime has been incredibly helpful, friendly, patient and caring throughout the entire process, and has made me feel very confident and content with my purchase. It is safe to say that this is the most efficient way to acquire a good used car. I will definitely be recommending this place to others, and I will definitely return here when I am in the market for another car! Thank you for all your help Jaime!

One of the best dealership experiences that I have had in - frmrmarine1999

One of the best dealership experiences that I have had in a long time. Rico was a fantastic salesman along with the Finance Manager and finally with Gaston Diaz. The entire experience was great and would recommend them to anyone that is looking for a new car or used one...!

It was the best car shopping experience I’ve had to date. - Harden1490

It was the best car shopping experience I’ve had to date. Tyler was awesome to work with and I got to away with a new truck!

Worked with Matthew, great experience. - aracelivntura

Worked with Matthew, great experience. In and out quickly. Very nice staff. Got the car we wanted!

Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

I bought the desired car in just a few hours as a result - Dianakaregishvili0

I bought the desired car in just a few hours as a result of the prompt and timely action of the team. Thanks!

I am a very experienced car buyer, have worked with - happycamper54321

I am a very experienced car buyer, have worked with countless sales reps, and Alex Pernia is up there with the very best. I worked with Alex on an EV9 and had a stellar experience. We discussed details over the phone. The entire exchange was very transparent - I was upfront in giving him the numbers I was looking for, and he was honest in letting me know which levers he could pull and what was possible or not. When I met him in person on the day of my appointment, I got to see how genuine of a person he is. He didn't try to adjust the numbers we agreed on. He didn't try to upsell me on packages I didn't need. He executed the transaction honestly and efficiently. When the Finance office was taking too long to process my contract, Alex hustled to get my new car detailed, inspected, and every minor issue addressed. He did this on a day when the building's A/C wasn't working, and he was sweating but working happily to get me into my new car. I hope to buy every car from Alex.

Adrian in service always takes care of things for me. - RamonOrnelas

Adrian in service always takes care of things for me. Glad I found him. Thanks man.

Very Good Service. I like to honesty and fairness - Boris R Lopez

This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends.

Jesse was my salesman, and was amazing! - Michelle McGowan

Jesse was my salesman, and was amazing! They had the car I wanted and there were no problems when I went to pick it up. Price was as promised as well as my trade in price. Thank you very much!

were very helpful and were able to work with me and i - kimberly.gutierrez1820

were very helpful and were able to work with me and i bought a brand new car

I recently scheduled an appointment at Community - darrencapozzi

I recently scheduled an appointment at Community Chevrolet in Burbank for an oil change and tire rotation. As a loyal customer who had leased a 2018 Chevy Volt and later purchased the vehicle after the lease ended in 2021, I expected professionalism and courtesy from the dealership. Unfortunately, my recent interaction with one of their service representatives left much to be desired. Before the appointment, I asked if my warranty covered the oil change. Unfortunately, the person who answered the phone seemed impatient and irritated by my question, even though I had paid for the highest warranty coverage. While I understand that everyone has bad days, it was disheartening to be met with such a dismissive attitude, considering the significant amount of money I had spent over the years at the Community Chevrolet dealership in Burbank. Which I know is pennies on the dollar to them. When I asked about the cost of the service, I was quoted an approximate amount of $89, which I found pretty steep. Given that I could obtain a better price for an oil change at a nearby service center, and considering the distance I had to travel from West Hollywood to Burbank, I politely declined the service. This further exacerbated the representative's frustration, although, in today's economy, many of us need to find ways to save money. As someone living paycheck to paycheck, it was a disappointing response to encounter. After sharing my situation, the representative hung up on me. Finally, perplexed and concerned that I may have said or done something wrong, I called back to seek clarification. While I didn't gather the representative's name during our initial conversation, I declined the offer to speak with her supervisor, as I felt it would likely go unheard and fall on deaf ears. So instead, I opted to share my experience here. While I understand everyone can have off days, particularly during challenging times, businesses must uphold their commitment to customer service. If this is how the Community Chevrolet dealership in Burbank chooses to treat their customers for five years, then that is their prerogative. However, due to this disappointing encounter, I have decided only to patronize their establishment for services covered under my warranty. Unfortunately, they will not get my pennies on the dollar. This review serves as constructive feedback for the dealership to improve its customer service approach and ensure that others do not experience a similar disheartening encounter.

The guys at this dealership are great. - kevorkshahinian

The guys at this dealership are great. I haven't even bought my car yet but they are so nice and gracious. Avo and Henrik and real gentlemen. I would recommend this dealer to anyone--Kevork s

Absolutely avoid this dealership they will do anything to - bryanbswll

Absolutely avoid this dealership they will do anything to mislead you. My wife and I were very nervous. They got us to come inside when a negotiated price was fair, but when it went to the finance manager, they changed all the numbers around, slipped in new paperwork, and all new set of numbers, including warranties that we vehemently denied wanting, now we have to get a lawyer. Please avoid nobody needs this in their life.

Excellent! - Sara G

If you are looking for a car, I would highly suggest you visit Elliot and Alex at Delano Family Auto. They were so helpful, honest and fair. The service has been outstanding. They will be our first stop when we are in the market for my husbands truck and I am confident we will once again be pleased with the results!

I would not recommend this dealership to my worst enemy. - casparpcbrun

I would not recommend this dealership to my worst enemy. Do not do business with these impolite, arrogant, and unethical human beings. They will knowingly waste your time and money AND will have the audacity to blame you for any difficulties you experience with their vehicles. Just take a look at their reviews, do you think the countless 1 star reviews in the last 3 years are simply an accident? There are some positive reviews, I don’t doubt they’ve sold some functioning vehicles, but just take 2 minutes and see how they treat their customers. On Yelp you will see they reply to some reviews. In none of these responses will you ever encounter an apology or a single ounce of accountability. At Cal West Motors the customer is always wrong. Good way to do business, right? I purchased a used truck from Cal West Motors in October. We paid for the truck outright in cash. I was told they would handle the title and registration paperwork and we would hear from them in “a couple of weeks.” 80 days after purchase, I still hadn’t received my title or registration, and the temporary registration was set to expire. I called Cal West Motors again. I told them I had a positive experience with the dealership, was not trying to be difficult, but needed my title and registration by the 90 days so my partner could continue to operate the vehicle legally for her business. I was told, “I didn’t know what I was talking about, it was due to the DMV in Sacramento being slow, it was completely out of their control.” This was a lie. I eventually called the DMV myself and their records indicated no paperwork had been filed for my truck until mid-December, nearly 75 days since the purchase of the truck. A dealership is required to provide registration to you within 90 days. There was no way this timeline would be met. Also they DMV informed me the dealership hadn’t paid the right amount for the registration and title paperwork – so it had been held up. In January the temporary registration had expired and I STILL HAD NOT RECEIVED the truck’s paper work. I called Cal West Motors on 1/7/25, 95 days after purchase. I told them that if I didn’t have the paperwork by the following Monday I would have to seek legal representation to get the documents. I was told to “never call back,” and was then hung up on. I finally received the trucks registration in the mail on 1/12/25, 100 days after I paid nearly $18,000 outright for a vehicle. You'd expect business owners to fulfill their basic organizational tasks in a timely manner. But not Cal West Motors. As of writing this, I STILL DO NOT HAVE MY TRUCK’s title – 105 days after the purchase of my vehicle. Every joke that could be made about shady used car dealers stem from places like Cal West Motors. If you’ve had a bad experience with them know it’s very easy to file complaints with the DMV, CA Attorney General, and Better Business Bureau. Don’t let yourself be taken advantage of by this business.

Tony and staff are the best. - Gracie Morissette

Tony and staff are the best. They are very professional how they take care their customers. The showroom was very clean and very nice with a beautiful white jeep display. I told all my friends about this dealer. Thank you Tony and staff for taking care of me. You are the BEST!!!!!!😀⭐️⭐️⭐️⭐️⭐️

An Angel named Ryan in the service department is truly a - Dvlysh1

An Angel named Ryan in the service department is truly a blessing. I'm a travel Nurse and I have been trying to get in somewhere to get an oil change for almost 2 weeks with no luck. I called the dealership in Salinas and explained my situation that I am not from this area, commute pretty far, and there's a high risk of my car breaking down If I don't get an oil change due to the time restraints of the initial oil change alert. Even though there was no availability, Ryan went above and beyond and made it possible for me to get my oil change. He was truly pleasant, professional, hospitable and passionate about what he does and I am grateful for his kindness and hospitality. Thanks to Ryan, my next car purchase this year will be at the dealership he represents in Salinas California. Thank you again Sir for going above and beyond..... Lakeisha Garibay

While driving gle 450, car stopped suddenly in middle of - Swati2024

While driving gle 450, car stopped suddenly in middle of the road. We were asked to come out of car and wait for fuel to be filled in while salesman drove us back. Vehicle was not even checked before taking for test drive. Not at all good experience

My last service wasn't that great - but that was - THIS_LOW23

My last service wasn't that great - but that was definitely a fluke because service has always been top notch. I'm having major issues with my car right now but I feel confident having my car in their care. Lilly is the BEST - goes above & beyond what I would expect from a Service Advisor - keeps me updated & makes sure I am happy with how things are going.

I leased an S8 from Burlingame Audi in early August. - JIM

I leased an S8 from Burlingame Audi in early August. They restored my faith in Dealerships. Charles and Richard were outstanding to work with. They answered every question with no xx and kept in touch by phone and email through the process - the car was in transit to the dealership. I was so happy that I sold 2 other family cars and leased 2 more A4s for my family. Same deal 2nd time around. Just outstanding customer service all the way through.

First real car purchase for my daughter couldn't have - easyejm

First real car purchase for my daughter couldn't have been better. Our salesguy, Moe was very friendly and seemed to know what we were going to ask before we asked the questions. Our financing rate came back a little higher than I would have liked and the finance guy Christian, worked very hard to find a lender with better rates. Could not be happier with our new Mazda and would definitely recommend this team.