2,892 California Used Car Dealers

Our salesman was Alvaro and he did everything for us to... - Mommyofdamian

Our salesman was Alvaro and he did everything for us to get financed for the vehicle (Tiguan) I truly wanted. He went straight to the point and didn’t push to do anything we weren’t comfortable with. He was nice and got us financed with the help of the finance guy Don! They’re great! I recommend everyone that wants to get into a vehicle go to Ontario Volkswagen!!!!

I had had a bad experience buying my last car - Wyatt and... - Ellen W.

I had had a bad experience buying my last car - Wyatt and the team were understanding of my anxiety and patient when I needed time. I’m now the owner of my first brand-new car and confident that I made the best choice for me.

Amazing customer service, warm friendly trust-worthy - tesmith13

Amazing customer service, warm friendly trust-worthy staff, would send anyone here. They made me an offer I could not refuse and made it impossible to need to go anywhere else. James was fantastic in sales and sales mgr Crystie Lucero was the best sales manager I've ever dealt with at any dealership. They are an amazing team!

It's our pleasure to meet Christopher Heinz, and we - pittsburghsteelers57

It's our pleasure to meet Christopher Heinz, and we wanted to thank him for the no pressure sale. This is not the first time that we made a purchased but this is the first time that we met a sales person that really cared and was not pushing a customer just to make a sale for the day. Its a pleasure meeting and doing business with Christopher. Hope we can see and do business with him helping us on our future vehicle purchase. Thank you once again.. Kind regards, Tito & Judy Garcia

LIES AND WASTED TIME. - mikeb125

LIES AND WASTED TIME. This dealership is SHADY! Dylan Castro lied to us on multiple occasions and had us drive over 2.5 hours to trade in a vehicle and purchase a new car. I attempted to start paperwork and do deposit prior to coming which they refused. I called in the morning to confirm the vehicle was set aside for us which he confirmed. 10 minutes from the dealership, he called and said sorry they just sold that vehicle. He said he could get one from another dealership. I asked him which one and he said Chico, so I checked their website and confirmed with them that they did not have the vehicle like he said! So we waited another hour only to be told the one he was going to get was also sold, he wasted our time. They didn’t even compensate us for time or gas as a courtesy. He ruined our weekend and hopes of getting a new car. DONT EVER DO BUSINESS HERE!!!

Bought a '22 MDX from this dealer in Aug, '21. - deltabravo

Bought a '22 MDX from this dealer in Aug, '21. I chose this dealer because they were the only one, at this time, given the shortage of vehicles, that had the MDX with the tech/adv packages we wanted, in our second color choice and they were only charging $2500 over MSRP (other dealerships were charging $4,000+ over MSRP) The dealership was clean, it was easy to get to, it was cool inside until they closed and turned off the air. I was still in the finance department after closing which the sun beats down on at the end of the day. The staff was friendly. They had air hockey which my wife and teenager kids loved. 4.5 stars, taking off .5 for turning off the air while customers were still there. 5 stars - it appears they use one of each model for test drives so that they could sell you another vehicle that had no test drives on it (ours had like 1.5 miles). I liked that. I don't want a car that's been test driven all over. 5 stars to the staff - all nice, friendly, and accommodating (up to a certain point) 5 stars to the finance department. The guy was nice. They met my comp pricing on add-ons that I wanted. I will complain about car pricing separately. Now, the not so good. 3 stars. They had one finance guy working, so at the end of the day, I was waiting a long time to buy my vehicle, so being there past closing was not my fault. 2 stars - The dealership had two mandatory add-ons - a brake light configuration/part change that flashes your brake lights briefly when you apply them. It's a good safety item in my opinion. Also, they pre-applied Permaplate on every vehicle, forcing you to pay for it. I would prefer to choose for myself rather than have them forced on me so that I could try to negotiate the price or go elsewhere. Not only were they selling over MSRP, but they were forcing items on you and charging a higher premium, getting more profit off of you. I don't like that. 3 stars - While there was a shortage of cars, so not their fault, like every other dealership, they jumped on the band wagon to grab a little extra cash, cashing in on supply and demand at the cost to the consumer. This is the cornerstone of all American business' today (in my opinion) and well within their rights, but that doesn't mean I have to like it. I asked for $500 off the price, it was refused. Basically, they would not budge on anything and I wasn't bringing in a trade-in and I was using Acura (American Honda) financing, so more benefits to the dealership and none to me. 3 stars - I was outside, shooting the breeze with our sales guy after our purchase - nice man - when I happened to notice that the weather stripping around the large moon/sunroof was coming out. I guess whoever was getting the vehicle ready for purchase, or when they were applying the Permaplate before purchase, didn't notice or bother to say anything about that very visible issue. This meant I already had to bring the car back for it's first fix and I hadn't even driven my car off the lot yet. They did give me an MDX loaner car for the warranty work. I did not hate my experience here, I just didn't like the sour taste left behind from some of the less than optimal treatment given the dealership's policies and sales tactics. I originally planned to give them a 3 star review, but if you take the average of what I did score, it's closer to 4.

I purchased a used Ram truck from Christian Torres. - jialfieri

I purchased a used Ram truck from Christian Torres. He was very helpful. He even drove the truck to my house due to my wife was out of town and couldn't help. When I told him I live in Corona (Del Far). It didn't phase him. When he arrived to my house which was an hour after I left. (Surprisedly the 91 had some traffic that day) He was still gracious. I noticed the next day that the truck didn't have a full tank of gas. I went back to him the next time I was near the dealership and he filled up the truck. I was very satisfied with his followup. I would recommend him highly to go purchase a vehicle from. I also want to commend Jeannette Daze the finance manager. She explained everything very well and made the purchasing process very easy. John

Jim was exceptional and very helpful went out his way to - Dacid5592016

Jim was exceptional and very helpful went out his way to get me into the vehicle I wanted for the price I was targeting

Eric took very good care of me. - FlyinBryan

Eric took very good care of me. Actually the whole staff encounter was excellent. Eric also took the time to explain a lot of cool features that I would never have been aware of. My only complaint was the low trade in offer. I was offered around half of Kelly Blue Book and ended up selling to Car Max the same day. Other than that, 5 stars all the way.

They told me since I didn't buy from them, that I was not - poor service

They told me since I didn't buy from them, that I was not a priority. Had my new vehicle (500 miles) in for over 2 1/2 weeks while they tried to figure out the start-stop feature that stranded us. Communication is non-existent and we had to go to the dealership in order to talk to anyone about the status. Once returned it was dirty and their was a chip and scratch in the paint (2 different places). Wagoneer services (special attention for wagoneer owners) level III has not been able to contact the dealership or the district manager in over 4 weeks. My issues have been elevated to service level III which is supposedly their top service level with ultimate authority to no result. The service is poor and the jeep corporate support has no authority or communication. Really disappointed in service and communication. Really sad because I like the Wagoneer but it has some issues and I can't get service.

Steve S. - Steve. S

Steve S. San Diego.. One of the best car buying experiences I’ve had in a very, very long time. These gentlemen were a pleasure to deal with, they were upfront and very clear with details so there were no surprises. The process was quick and painless. Many thanks guys!!!

5 STARS FOR THE SERVICE DEPARTMENT. - R E

5 STARS FOR THE SERVICE DEPARTMENT. Let’s start off with that. They treated us really well for 8 years with 4 cars. Great people. Now on to SALES: I was looking forward to a new RDX as I had a 2014 before, but unfortunately I was disappointed this time. Of course, inventory is tight all over. I looked at the German brands plus Lexus and Volvo. In the end, I still really liked the RDX. Unfortunately they didn’t have the trim and colors I wanted, and wouldn’t budge on price of the higher trim. At least they aren’t adding $2-3,000 of bogus “paint protection” like some dealers are. Still, BMW and Audi offered discounts for military and using their financing. So I wound up ordering a new BMW X3 M Sport, in my color preference for less money than an RDX A Spec Advance. And the X3 doesn’t have a track pad. I do believe this dealership is good most of the time for most people, they just wouldn’t work with me this time. I will miss the excellent service department staff at Acura. Please do take your car to them for service, they will treat you right.

They sold me a lemon, customer service leaves more to be - yoitssean

They sold me a lemon, customer service leaves more to be desired, and they don’t give out loaners. VW Customer Care gave me a refund on the car based on California's Lemon Law.

Terrible Place - Dissatisfied

Let me start out by saying that this and other places like this place should be shut down. My grandson and I were totally scammed into buying a used car, the dealership must have done something to the dash readings to show not accurate info. After only around 5 months the engine on the vehicle has blown, we are looking at different mechanics to see what can be done, and it comes down to the same prognosis, the engine needs to be replace. The dealership knew that the car was a totale lemon but made sure to make the car seem great. This world is a horrible place, and people like these at this dealership make you really see how horrible it is, how do they sleep at night. If I could I would give a -star cause they don't deserve not even a 1 star.

Tina, Deepak, and Johnny all helped make it easy buying - investher606

Tina, Deepak, and Johnny all helped make it easy buying my 2024 Land Cruiser. I submitted a credit application online to show I was serious and secure my reservation for the test drive. They have fair prices and the price tag was transparent. What you see is what you get plus they even gave me some extra amenities with it. I never had to haggle. They quickly approved my loan and went over the warranties and maintenance program in detail with me. I was able to use my credit card for the down payment. The car was detailed for me. And Tina showed me how to use all of the bells and whistles the car had to offer. She even offered to take our picture. I was really pleased with the extent of customer care they provided and their consideration of my time. This was the best car buying experience I ever had. Thank you Tracy Toyota Team!

Amazing experience - The Weekend

I had an amazing time working with eva and a young trainee, I came in frustrated and they were really able to get me back into focus tell me about the inventory quickly answer all of my questions knowledgeably. I look forward to returning and doing business

Worst dealership I've ever dealt with. - ladybug9922

Worst dealership I've ever dealt with. It took forever to make the purchase and their after sales customer service is terrible. They were very little help when an issue came up with the truck the very next day. And it is almost impossible to get the manager on the phone. Also his voicemail is full so you can't leave a message. I emailed, but never heard back.

The sales person that I originally talked to on the phone... - D$

The sales person that I originally talked to on the phone was not there at the time we agreed upon, but another was more than happy to help. The rep even let me know that if I got my trade-in quoted at CarMax beforehand then they had to accept it in our transaction. All in all, it felt like they were listening to me and allowing me to find the car that I wanted. Low pressure and very friendly, knowledgeable team. They have a great selection to choose from and will move vehicles located at other lots to a central place for you to try all at once. Had a great experience and am very happy with my new car. Thanks.

Had service done on my 2019 Dodge charger. - KIMBB002

Had service done on my 2019 Dodge charger. New tires, oil change, alignment, multi system check. Enrique was my service advisor. He was excellent. He listened to me and responded in a way that more than met my expectations. Unlike McPeek. I will be back!!!

I sent one of my friends to purchase a vehicle with Tyus, - veenabatachari

I sent one of my friends to purchase a vehicle with Tyus, she was super curious about joining the EV space, so Tyus went ahead & showed her the brand new all-electric ZDX. He went over all the features & provided excellent customer service. He is super friendly & welcoming. He got her a very affordable & reasonable deal & she is incredibly satisfied with her purchase. I would highly recommend working with him. He mostly definitely deserves a 5-star rating ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Anyone in the market looking to get a new vehicle should DEFINITELY give Tyus Hall a call!!

I brought my car in on Jan 16th because of Ford recall - Ribo C

I brought my car in on Jan 16th because of Ford recall due to an engine issue where the coolant kept leaking into the engine. I was promised that they will replace the engine at no cost to me. I asked my service rep, Kyle, if they were going to cover the cost of the rental car, he told me they should, and it would take 4-6 weeks to get reimbursed and he assured me it would be taken care of and that Ford will cover the entire cost of the rental. During the course of getting the car repaired, I got no calls from Kyle to keep me updated on my repair. When I first took it in, I was told that the repair was going to take about a week, so I told Avis, I will be needing the car for 7-10 days. I kept calling for about another week to try to get an idea of when the car was ready, and each time I called there was no call back from Kyle. The repair dragged on from Jan 16th to Feb 11th, the entire time, I got no call backs and had to keep extending the rental without knowing a completion date, which was extremely frustrating. It was our family car and our only car, we had to downgrade from the SUV we owned to a smaller and less roomy Toyota Camry, which was not easy because we are a family of 5 with a dog. Did Ford appreciate this? They didn't care. I finally got the SUV back on Feb 11th, a Friday, and returned the rental the same day. When we got home on Friday afternoon, after not having the car for weeks and Ford taking their sweet time to repair it, the radiator burst in the driveway and all the coolant leaked out. I was forced to rent a car on a Saturday, om the spot with no reservation, because that was our only car, but the only available car was a minivan that was a lot more expensive than the Camry, that was about $173 a day, and they ended up fixing the issue on Monday, but I still had to pay for Saturday, Sunday, and Monday. Once the issue was fixed, about a month later, I got the SUV back, returned the rental and gave Kyle the 3 rental agreements, which totalled to over $1500, about mid-February. I asked him again if Ford was going to cover the cost, and he again assured me that the entire cost would be covered. Weeks go by, then months go by, I still don't hear from Kyle, and I called in to the dealership again to follow up, Kyle doesn't call back, a week later I call again and demand to speak to him, I finally get him on the phone, and he said that he submitted the invoices to Ford, and was waiting to hear back. Another month passes by with no follow up. When I called in again and spoke to Kyle, he said he had spoken to Ford and they had questions about the 3rd invoice because it was so much higher than the first two invoices, and I had to remind him that it was much higher due to the fact that i had to get an on the spot rental on a Saturday due to the radiator bursting on Friday afternoon when I got the SUV back. He tells me that he now has the on the 3rd invoice details and will follow up with Ford. Weeks pass and again I'm wondering what the heck is going on with my reimbursement check, so I call in, of course, because Kyle is not calling back, of course. By this time I'm so frustrated, that I ask to talk to the service manager, Lee. Lee tells me that they only have the 3rd invoice, and that they will only be reimbursing me $35 a day, which is barely enough to cover the cost of a small car, not even a sedan. When I told him that Kyle said that the entire bill was covered, and that Kyle never said that, and he basically insinuated that I was a liar. I told him that I gave Kyle all 3 invoices, and his response without even speaking to Kyle, was that they didn't have the first two invoices. Even after I told him that I gave the 1st two invoices to Kyle in person when I picked up the car. He kept taking Kyle's side the whole time and doubted everything I said about Kyle promising to cover the entire rental bill. I was forced to go back to the rental place 6 months later to get the other 2 invoices, the Avis Upland location

Staff was great, but car itself had problems. - PATENGINE101

The staff was great but the car had several issues I discovered after signing all the paperwork. I know you buy a used car in 'as is' condition, but I have purchased many used cars and never had this happen. I guess I took it on good faith that a dealership would fix broken things and fix egregious cosmetic issues before selling it. I never felt the need to inspect every single thing in a car before, but I guess that's on me. Again, I just had the expectation that a dealership wouldnt sell a used car in that condition for top price.

Everyone was super friendly and Miguel was so helpful!... - Avza025

Everyone was super friendly and Miguel was so helpful! Definitely would recommend looking for Miguel if you guys ever go here. Thanks SD Mission Auto Sales!

The staff is professional, helpful and knowledgeable. - evacpacheco

The staff is professional, helpful and knowledgeable. My car purchase experience was amazing and the experience with the service center for the last 3 years has been top notch.

So. - rushgrrl2112

So...we decided to go car shopping, on a Friday. Why, I have no idea! All the lots were teaming with people and I was thankful that my hubs and I did our homework, knew what we wanted to see, knew where to go and what our bottom line was. We arrived at Selma Hyundai and A.P. welcomed us, asking if we were already speaking with someone - we weren't- and if we needed assistance. He provided a ton of great information on the Genesis line we were interested in. We were waffling between a 2019 and a 2021 and he helped us with pros and cons for each, listening to what we really were looking for, went with us while we drove each and allowed me to really dig into analyzing the feel and overall "sit" of each model, going through features and detailed information on comparisons to other vehicles in that class. Super helpful! He made it an amazing experience and not only helped us get into the car we really loved, but walked with us every step of the way. The entire Hyundai crew made our experience one I will never forget, from the sale to the finance end, communication was flowing for literally three full days. I highly recommend you go visit them if you're looking for a new ride and you want to be treated like family!

I took my F-150 for an oil change back in January 2022 - OM77

I took my F-150 for an oil change back in January 2022 and was charged almost twice as much as I’m used to paying. I understand about prices going up, but at least tell me about the price change! To top it off, they broke the cap off to a couple of lug nuts and did not tell me about it! Come on Simi Ford, you should be better!

This is by far the most uncomfortable and unprofessional... - Esmeralda.romero70@yahoo.com

This is by far the most uncomfortable and unprofessional experience ever. My boyfriend and I live 40minutes away from this location we met with a couple sales people yesterday and they reassured us that they would help us out in any way possible, with that in mind we came home and decided to go back today to purchase the car we had been eyeing out. Before we started any paper work my boyfriend specifically told our sales person more than 6 times to NOT run our credit more than 1 time AND again he reassured us that he would take good care of us and that he would make sure that wouldn’t happen.. but he did the total opposite. Long story short our sales person started helping other clients and didn’t pay attention to what his finance worker was doing because HE RAN BOTH OF OUR CREDIT more than 6 times!!! After we realized they had done that we were both STILL willing to work with them and we spoke to different sales people and they all refused to help us with better pricing.

The new GM Luke was fantastic! - Jcongi87

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a great deal and there was no back and forth at all. Zero pressure from either him and the salesman and I was in and out within a couple hours. Very happy with my purchase and the process. Mind you I have been in the industry for 15 years and and know what things look like when go the way they should. Thank you GM Luke and salesman Jim!!

Call them to purchases the used car, after my call they - etvorinc

Call them to purchases the used car, after my call they race internet price by $5000. Anyway, i agreed to purchase the car. They supposed to send me the paperwork to wire the money. After 2 hours waiting i call to GM, he told me car sold 20 min ago. Unprofessional people, DON'T TRUST THEM

Always a pleasant experience with a nice waiting room and - JoAnn Y42

Always a pleasant experience with a nice waiting room and relatively quick service! I’m not afraid to go in there!