142 California Toyota Dealers

I recently had the pleasure of purchasing a Toyota Rav4... - barblan52

I recently had the pleasure of purchasing a Toyota Rav4 from Jim Bagan Toyota. This was the easiest car purchase I have ever done. Brad gave us a great deal. The entire staff where professional and outstanding. The shop foreman even took time to show me how the car was certified and checked over. Then he demonstrated how to use the numerous options on the car and made sure I was comfortable.. JJ was very through and detailed. He had everything ready and labeled to sign. Katelyn made sure my title was correct, mailed and followed up that it was received. I will definitely purchase a car from this dealership again. Thank you for a wonderful car buying experience.

Very satisfied with I10 toyota Customer service! We... - V.G

Very satisfied with I10 toyota Customer service! We bought our third car from here. This time it was a pre-owned vehicle from the Used Car department for my daughter's first car. Our salespersons Luis Carreon and Noah Goebel were very knowledgeable on showing my daughter every detail of the vehicle. Especially the Manager Shah he made the process of buying a car so easy. I will definitely be coming back to purchase another vehicle.

Disappointing Post-Sale Experience – Lack of - Qi

Disappointing Post-Sale Experience – Lack of Accountability TL;DR: This dealership offers decent prices, but do not expect decent post-sale service based on our disappointing experience with the Sales and Finance teams. While I don’t believe they are deliberately deceptive, their lack of transparency and accountability is concerning. Avoid add-on services, especially extended warranties. If you must purchase one, make sure you get any promises in writing. Full Review: I purchased a 2024 Prius from Lompoc Toyota in March 2024 and initially had a good experience. The sales team was professional, and the purchase process went smoothly. Unfortunately, the problems began after the sale, and I feel compelled to share them to help future buyers. 1. Missing Owner’s Manual: The salesperson forgot to include the manual with the car. Mistakes happen, but it took two weeks and multiple follow-ups to get it shipped to us. Frustrating, but manageable. 2. One Key Only: Like many other Toyota buyers recently, we only received one key. We were told this was temporary, but despite repeated follow-ups, we still haven’t received any communication about when the second key will arrive. The lack of responsiveness has been disappointing. 3. Extended Warranty Issues: The most troubling experience involved the extended warranty. During purchase, Finance Manager Jorge (now a salesperson) assured us that we could get a full refund if we canceled the extended service agreement during the 3-year/36k-mile factory warranty period. In July, our car was totaled. It took several attempts to reach Jorge to cancel the warranty. After submitting the paperwork, a month went by with no communication. When we contacted the warranty company directly, we found out the dealership had never submitted our cancellation. We had to resolve it ourselves, only to discover that we were not eligible for the full refund, contrary to what Jorge had promised. Despite trying to resolve this with Lompoc Toyota, we were met with a lack of accountability and no follow-up. While the amount of money involved wasn’t large, the lack of transparency and post-sale service left us very disappointed. I had high hopes for this dealership, but this experience has changed my view. Future buyers should seriously reconsider doing business here, as their follow-up support is non-existent.

I have not purchased a new car in over 35 years. - milar67

I have not purchased a new car in over 35 years. Abul Asalati helped me to find my dream retirement car with his honesty and working within my budget. I would definitely refer him to my other friends who are looking to buy a new car during this time of uncertainty.

Good experience with the sales department for purchasing - bwbarclay2003

Good experience with the sales department for purchasing of a new RAV4 prime. Staff were very helpful

Missed items on scheduled maintenance service; failed to... - Mrcapelle

Missed items on scheduled maintenance service; failed to diagnose drive train issue and tried to charge me $200 for road testing the vehicle - Service Manager extremely rude and suggested we take our truck elsewhere.

Custom Ordered Tundra - Cannon92227

When searching for my new Tundra I looked EVERYWHERE. The only dealership that was willing to order the truck for me and not charge an exorbitant amount was Rogers & Rogers Toyota. After ordering the truck I received a few phone calls with updates. Within a few weeks they had called to let me know the scheduled build date. Once the truck was built they gave me an ETA for arrival to the dealership. Within 60 days I hd my custom built truck parked in my driveway! These guys are awesome!

Jeff was Great to deal with and I love my CPO Toyota! - JMcMinn

I found the exact vehicle I wanted online at ThurstonToyota.com and proceeded to search reviews about the dealership. I found that Jeff Coddington was the highest rated salesperson at Thurston so I emailed him directly. Jeff was there for me throughout the entire process and assisted me in filling out all the sale documents from 3 states away. I would buy from Jeff again as he is a car guy and knows his stuff. He even made sure my CPO Toyota had all the accessories I needed and went the extra mile to drive my new Land Cruiser to a more convenient place for my auto transport shipper to pick it up. My thanks go out to Jeff and the Thurston Auto Plaza Management team for working with me!

My husband and I had a really unfortunate situation where - Ldevine

My husband and I had a really unfortunate situation where our vehicle experienced a manufacturing defect while on our 5 week road trip 3,000 miles from home. While we did not purchase our vehicle from Victory, they went above and beyond to make sure that we had the best service and a fixed and reliable vehicle. Kyle, Jesse, Vidal and the whole service team treated us beyond expectations. They over delivered on communication, delivery, timing, and professionalism. Thank you to the whole service team at Victory Toyota for getting us back on track with our road trip—best team in the game! 🙌

Worst than 0 - Jeep Owner

This place kept replacing the parts on my jeep and then after three attempts said that's normal and there's nothing wrong! Don't take your vehicle there!! They had mine over a month total!!!!!! The people are lazy and rude!!

I went in for an oil change service with an appointment... - Chris O

I went in for an oil change service with an appointment and was told it would take an hour and a half with a car wash. I was okay with waiting but it wasn't done until three hours later. There was no communication except for me asking the cashier if my truck was ready. I was finally informed by the service guy it was ready. I paid and I gave my ticket to the porter to bring my truck around it took another twenty plus minutes and was not washed. I called and complained to the service manager about my experience and all that was offered was for me to bring my truck down to get washed. I guess if you pay extra for a service contract they don't care because they already have your money.

Tara was very helpful and helped me get exactly what I - kaysulli93

Tara was very helpful and helped me get exactly what I wanted and fast. Thank you.

Awesome experience buying this new Rav4 Hybrid - hlcr

Awesome experience buying this new Rav4 Hybrid XSE Zafarr and Kimberly made it so easy!!!

Horrible business! Was promised by sales rep (Martin)... - Jacob Dominguez

Horrible business! Was promised by sales rep (Martin) registration would be paid for upcoming year. I was charged for registration 30 days later due to financial dept (Brian) stating they couldn’t renew because it was more than 30 days out, and DMV doesn’t allow them to renew the reg if it is over 30 days. It was 31 days exactly and even though sales rep assured me Toyota would pay this, they refused to pay the reg of $414. General manger Mike Hagans did absolutely nothing to help this situation and a full complaint was filed with Toyota corporation itself. Toyota has assured me this was unethical business and in fact refunded my money. Visalia Toyota is under investigation and I am a firm believer in justice will prevail. Proceed with CAUTION should you visit this dealership!

never go here. they make it clear its about them making... - dangerman

never go here. they make it clear its about them making money, not to satisfy customers. when deceived about what was in the model, they offer to exchange and upgrade at the usual dealer exorbitant prices for parts and labor.