4,451 California Rivian/1000 Service Centers

We recently broke down on I-5 near Yreka, CA heading from - Jerry in Sacramento

We recently broke down on I-5 near Yreka, CA heading from Sacramento to Coos Bay. It was a 10-year old Honda Accord we'd bought in Roseville just weeks earlier that came with a limited Powertrain Warranty. We had waived the $3,000 extended warranty at the time, having had great service from our prior Accords. Picture yourself on a hot day driving up the steep incline of I-5 . 10 miles past Yreka, our car starts jerking and slows down to almost a stop. Somehow we were able to pull over to the exit lane into a tiny gas station on the next exit. After being towed to Yreka Honda we discovered that Yreka has no bus or train service, nor does it have a car rental. But it did have the service we needed the most: The Yreka Honda service dealer. Service Advisors Steve Aseltine and Avery Jerry "went the extra mile(s)" to provide outstanding, superior service including: **Persistence in getting the Powertrain warranty to cover the $$$$ high pressure fuel pump repair... **Driving us to our motel and picking us back up the next morning... **Seating our suitcases with us in a large, comfortable waiting room... **Ordering the needed unavailable part... **Communicating with us every step of the way, until our son could drive the 4 hours to come get us. In fact everyone we encountered at Yreka Honda did their best to make our 12-hour stay in their waiting area comfortable and to set our minds at ease. STEVE, AVERY and all of you at Yreka Motors: You are the best car service provider we've had in years. Anyone reading this: For service or if you need a new or used car, stop by Yreka motors. Not only were we impressed with their professional, courteous and caring service, but other local service customers there said the same.