261 California Infiniti Service Centers

Horrible! - Mike Toups

They kept my car for 3 months for a repair that should have taken 3 weeks. Worst part Brian and office manager don’t return phone calls and when you do get them on the phone they can’t give you any time frame on your car. They blame my insurance company or the Mercedes dealership for the delays. Offered me a $500 rebate after the fact but I would have to sign to not disparage them in any way. I told them no way I would not give them a review. Stay away from these people. They don’t care!

The #1 INDEPENDENT BMW SHOP PERIOD! - Carguy1

This is THE place you want to take your bmw (or Mercedes) if you live in SD and are either out of warranty or doing aftermarket modifications. I’ve come here about fifteen times in the past 7 years for multiple cars and they are simple the best in SD. I’ve tried all the shops, and none can compare. Shane is an honest guy he runs this place with integrity and he can diagnose things in minutes that takes others hours or even days! Definitely where you want to take your car.

Excellent - Merfe

These guys don't sell cars they repair cars for other dealerships in the area. So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands. I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot. Remember they don't sell they repair

When I drove up, someone came out with a friendly smile. - Gerhan Buggs

When I drove up, someone came out with a friendly smile. Real helpful, got me started, and sent me on the way to a pleasant experience.

Infiniti Car Service - Chris1626

Excellent service. Hooray for Susan Turner and service technicians. They are very professional, honest, reliable & knowledgeable on every aspects of car problems. Great customer service.

This dealership has the best customer service I have ever - Tyson Snow

This dealership has the best customer service I have ever had in my entire life and is absolutely wonderful when dealings with customers.

SERVICE DEPT IS THE WORST!!! - BEWARE!!!

My 1st review doesn’t accurately convey the level of incompetence at Beverly Hills Infiniti Service. The repair I brought my car in for took 5 mins. Two different people in the service dept (on 2 separate occasions) backed my car into steel lifts. Had I not watched them do it, they wouldn’t have said a word; I simply would have driven off not knowing they had xxxxed-up my rim. Stupid, incompetent, dishonest people. AVOID BEVERLY HILLS INFINITI SERVICE DEPT!!!

All the staff was very professional as well as very... - JRM

All the staff was very professional as well as very courteous and addressed my concerns and questions.