311 California GMC Service Centers

Brought my truck into Reynold’s Buick GMC for a couple - bigmike33365

Brought my truck into Reynold’s Buick GMC for a couple minor issues I wanted addressed. Met with Josh and explained my concerns. Everything was taken care of with absolutely no problems, just like when I purchased the truck back in August, the people here are just great ! My truck will only go to Reynolds's for all needed repairs.

Love my GMC truck but loathe having to take it in to - Maury Gallagher

Love my GMC truck but loathe having to take it in to Motor City GMC for service. Every service writer has been very personable in the 15 years I have been buying GMC trucks. Sadly, per an unnamed service advisor Motor City understaffs the number of diesel mechanics they employ which causes delays in warranty service. I am ok with waiting the month or so to get in for service but will never be ok with the vehicle then sitting for 3-4 days if not longer before they get around to servicing the vehicle. You would think if the focus really was on customer service they would make sure that on the day "they" schedule the vehicle to come in they would be prepared to begin servicing the vehicle. Currently Motor City over books the diesel appointments in the service department which only ensures delays and higher ratings.

Extremely frustrating experience working with them. - himanshu

Extremely frustrating experience working with them. Their response time is ridiculously slow. I have been working with Carlos Hinojosa, who even after repeated calls, voice mails and emails seldom respond back. Its been more than a month since I visited the collision center for a follow up and to this date I have not received any update /response from him or anyone else from the team. Such a disappointment. I have identified more issues after the repair job from AutoNation Collision center. For e.g. the trunk door sensor has become faulty, the rear seat collapse button was found broken, to name a few. But, there is no way to connect with the Collision center people.

The service was fine. - john_owens

The service was fine. My vehicle was ready by the promised time. The shuttle service transported me home, and picked me up for a return in a timely manner.

Grt service Arthur is very professional and takes care of - Sgt.lea1144

Grt service Arthur is very professional and takes care of All our needs. A plus rating.

Excellent service department! - Barrett Patel

Excellent service department! Deon and the service manager are great to work with.awesome people.

Always a pleasure coming in here. - blytheepley

Always a pleasure coming in here. They do a thorough job with their service & communication every time. I never feel like I’m getting scalped on prices & everyone is a pleasure to deal with in this location.

Calling in before i arrived i let the service department - jmhanson

Calling in before i arrived i let the service department know what the codes were for the emissions systems. After arrival, at my 0830 appt, i called around 1400 to check and the response was it was done and ready for pickup. I received a call about 10 minutes later telling me that the codes were just provided by the tech and the parts were needing to be ordered. I drove 3 hours to this location because i thought i could trust it would be done. I picked the truck up and the service was not completed...I now need to plan another trip to get this work complete. I live in ridgecrest ca and dont have any dealers around that can fix it....very dissapointed.

800 bucks to replace a small piece of broken twilight on... - Darrell.kleinbach

800 bucks to replace a small piece of broken twilight on my Arcadia the part alone was over 500 bucks

Even though I bought my 2007 Cadillac Escalade from a... - kybriggs82

Even though I bought my 2007 Cadillac Escalade from a different dealer because of cost, I have had my Escalade serviced by Alfred Matthews because it is local. Michael Rivett is my "Service Consultant" and with the numerious issues I have had with this vehicle, Michael has ALWAYS gone above and beyond to servive my vehicle in a professional and friendly manner.

This dealer is the worst dealer. - Dealer crash my truck

This dealer is the worst dealer. Do yourself a favor don’t shop or do your service at the dealer they’re not courteous they don’t wait on you. You wait on them and they will argue to the last second about them being right and you the customer being wrong I took my vehicle there for service I wanna employees crashing to my truck and they didn’t even bother to give me a rental car. I worked in construction I lost money because were their reckless behavior when they contacted me they didn’t apologize for Crossmark vehicle. It took him 30 days to fix my vehicle. crashing to my truck and they didn’t even bother to give me a rental car. I worked in construction I lost money because were there reckless behavior when they contacted me. They didn’t apologize for Crossmark vehicle. It took them 30 days to fix my vehicle after I contacted California consumer affairs now a lawsuit case is open. I gaints it’s Dealer. , I have to pick up my truck. I noticed there was new dents in my truck which were not there before and they didn’t bother to fix them but they told me my truck was fixed so if I had to read them, I will read them at -10. I am in Los Angeles, California in Brand Boulevard , Glendale. The worst thing is the general managers do not take responsibility or accountability for their actions. They never show their face when there’s a problem they just get the regular price. Is there a deal with the issues and the owner of the dealer was never there to ensure that everything went smooth, you never see this person so do yourself a favor folks if you’re reading this done by car there no service your car there they might come across us courteous and nice when they’re gonna sell you a car and when you gonna pay for service but if you’re not bringing money to the dealer they will treat you like dirt . My name is Cirilo Orduna.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!