398 California Ford Service Centers

great service - dharrell29

I unexpectedly showed up at 5:10 p.m. after experiencing transmission problems just a few miles from the dealership. I was greeted right away and brought to the service dept. where they took care of the paperwork. By the time we were done it was closing time but, they were more concerned with how i was getting home and where I was going to wait. The next day I received a call at 1:30 p.m. letting me know that my truck was ready and the repairs were covered under a recall. They met all expectations and then some.

Everything went wrong I have been waiting for my car 5 weeks - Zdenek kloz

I have been waiting for my car 5 weeks and it was not finish I had to go twice to the vW dealership to finisher

Horrible customer service - RG Fontaine

I called three times asking about a pre-owned Porsche. My questions were incredibly basic, such as: May I please see the original window sticker or build sheet? Each time, I was promised someone would get back to me within a short period of time. That was over two weeks ago now. I gave up and the car continues to sit on their lot (where it has been for quite some time). Incredibly poor customer service and horrible business management.

This is the best auto repair shop I've taken my car to... - ThomasGameiro

This is the best auto repair shop I've taken my car to recently. The mechanic was able to repair quickly my engine that was the cause to come to Autocraft. I'm very thankful to them and I'll recommend this business because of their great service and affordable prices.

I almost never do online comments on a business. But here... - VodderMLD

I almost never do online comments on a business. But here it is. I have been disappointed in most every auto repair experience I have had for 25 years. This service shop was so different, I could not believe it. The appointment was honored and my car was ready on time. It came in below the estimate, because what they thought might be worn brake rotor(?) was not worn out. The owner was monitoring every part of the service from the time I arrived and got a ride to BART, and during the repair he kept me informed, and I agreed to spend a LOT of money because they were so up-front about everything. They did more than you could ever ask for, so I am a very happy customer and my friends are going to hear about it! I drive a very expensive car (BMW) and I feel luck to have found Mike and his crew. Thank you Mike! Fantastic job, even if I am several thousand dollars poorer, it was just time to take care of a lot of little repairs.

Exceeded my expectations! - carrieechristine

The staff is wonderful and shows they care for each customer by making sure you have all you need and every question answered. I will definitely be going through this Ford dealership in the future!

New car pricing follows the current market and the sales - donno944

New car pricing follows the current market and the sales department is helpful. Service has been great with no hassles on recall or TSB issues.

Excellant Service - Pleased Customer

I gave this 5-Star rating to Bishop Ford dealer for the courteousness of the Service Department employees I have dealt with. They have all been professional, as they should be, and because they have been extremely helpful to myself and my wife during the three visits of the past several months. Eight or nine months ago we needed a regular oil change. We were informed of the Ford The Works program, which involved oil change, tire rotations, fluid level checks and various safety check. This was less than fifty dollars. A while after this service, we were notified by Ford that the passenger air bag was involved in the Takata recall. The notice said not to have anyone ride in the passenger seat, as they would be subject to injury if the air bag was deployed. My wife and I are in our seventies and this concerned us. I called the Bishop Ford service department every month to see when new air bags were available. The service department people all were very polite when called and assured us we would be notified when they came in. They did call as soon as the air bags were available and we scheduled an appointment as soon as possible. The latest service was for our seventy five thousand mile oil change and check up. They set an appointment up on our schedule, and we were in and out in less than an hour. Ford still had the 'The Works' program in effect. I hope they continue this program as I cannot maintain the vehicle like I used to. Everyone we spoke to on these visits were courteous and pleasant. There was no pressure of any kind during our visits. I can't say enough for these employees. Thank you, Steve and Jeanne Fletcher

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE... - KH

0 Stars!!!!!!!!!!!! PLACE IS A JOKE !!! KEVIN MILLER THE DIRECTOR NEEDS TO LEARN BUSINESS ETHICS AND BE TAUGHT A FEW LESSONS ON HIS ATTITUDE WHICH NEEDS A MAJOR ADJUSTMENT. PAYING CUSTOMERS SHOULDN'T BE TREATED LIKE SHI%. THE SHOP WAS SLOW & WORK WAS UNPROFESSIONAL. DON'T WASTE YOUR TIME COMING HERE.