4,436 California Chevrolet/1000 Service Centers

Everyone was very polite and helpful I look forward to - Hielocos

Everyone was very polite and helpful I look forward to brining my vehicle back into service.

I finally found a competent Ford dealership. - Shesparklez3131

I finally found a competent Ford dealership. Thank you so much. Kevin, is my service advisor and a list of his qualities would be longer than the words in a dictionary. Kevin, is awesome, fantastic, wonderful, and the best service advisor. Anthony, is great and his work is impeccable. This time, when I brought my car in there was something wrong with the AC. I dropped it off on Tuesday and I was given the estimate that it would be ready on Friday. To my surprise and happiness, it was ready today Wednesday. I give the dealership five stars and I give Kevin 10 Stars for his continuous flawless service. Thank you again.

Back in 2021 I bought a 2020 Ford Escape from North Bay - Beaker

Back in 2021 I bought a 2020 Ford Escape from North Bay Ford and I also got a maintenance contract with them about six months later I moved out of Santa Cruz to Brentwood but I still kept coming to North Bay for my service because they're service department was great and it was worth the time and drive to have only North Bay work on my car. Well about six months ago it seemed that the service I was receiving had changed and I was looking at moving to another dealership, that's when I met Mike (MC) and I explained my dissatisfaction in the service and recalls on my car and he said that he would get my issues resolved and I have to say he more than lived up to hie word. Mike took care of the service on my car in scheduling, parts, on time completion, overall professionalism with a friendly and helpful demeaner. Mike really took care of my car in regards to a recall on the doors and I am beyond impressed and thankful for Mike being the one that took care of my needs, I have to admit I probably wasn't the nicest person to deal with at the time he started taking care of my needs in regards to my car, however Mike changed my mind about changing dealerships I am happily going to keep bringing my car to North Bay Ford because I know that Mike and the rest of North Bay Ford have my best interests in mind. Sincerely Jeffery Miller

So professional, courteous and prompt doing a recall job - Ahermer

So professional, courteous and prompt doing a recall job on my 2013 Hyundai Elantra! Would definitely recommend this dealership

Ruben was extremely helpful with the whole process. - almonte_317

Ruben was extremely helpful with the whole process. I’ve been getting my car serviced here for years and plan on continuing to do so.

They do the work on time. - jimleedix

They do the work on time. They provide shuttle service in case you do not want to wait.

Armando and his team were were very accommodating taking - FITNESSINC

Armando and his team were were very accommodating taking care of my vehicle and finishing the job with a timely fashion. The mechanic that worked on my ZR2 was very clear explaining and advising me.Thank you so much!

The service department at Stevens Creek is absolutely - Cat F.

The service department at Stevens Creek is absolutely wonderful. They recently repaired my Corolla Cross, which had an issue due to faulty service at a different dealership. Everyone at Stevens Creek was professional and helpful, they communicated with me at every step and they ensured that the other dealership covered the costs of the repairs. I cannot thank them enough for all they did to make a difficult situation better. Everyone was great, but special thanks to Makan Ardalani and Adam Esquivel who really went above and beyond to help me.

Melinda was my advisor for my last service on my 2023 - maholybee

Melinda was my advisor for my last service on my 2023 Chevy Colorado she was great she definitely knows the product. She has the know-how and experience to take care of her customers! Thank you so much Melinda!

This dealer is family friendly, and ver clean and up to - cardenas.rose

This dealer is family friendly, and ver clean and up to date with things. This is the 5 car buy there.

I brought my 2011 F150 in for Audio System and drive - the Belle

I brought my 2011 F150 in for Audio System and drive train repairs. I had the pleasure to meet the Service Advisor Carson Schneppershoff. He was very attentive to my descriptions of the truck's problems. He went over the top helping me. I got rides home, even to the airport, while they ordered parts to fix the issues. I had an extended warranty, and Carson called them up and setup all the payments, etc. I have never had a better Service Advisor, and believe me, I know. I was Service Director at a Ford Dlrship in KC for 6yrs. Thank you HB Ford, and most of all......Thank YOU, Carson !!! Steve Longman

The service was outstanding. - Morris.Evans

The service was outstanding. And the service advisor kept me updated on the progress. everything is working great

I called the parts department and this lady Nina helped - naomiruth315

I called the parts department and this lady Nina helped me make sure I was purchasing the correct parts and informed me of the cost and time it would take me to complete what it was my car needed to be done. I really appreciated the informative and promptly response that I received from Nina. She helped me with a lot of time of saving, thanks Nina!

It was really pleasant the service advisor Danny tea gave - gdsilva@cox.net

It was really pleasant the service advisor Danny tea gave us an estimate on how long will it take and it was exactly that sounds really positive

We do Amazon deliveries and have more than 30 vans in our - peterkesh

We do Amazon deliveries and have more than 30 vans in our fleet. We used to service our vans at Valencia Ford. It has been more than a year we have been servicing our vehicles at Sunrise Ford North Hollywood. It is all because of a great service advisor Marvin (I believe his last name is Reyes). After a few visits, we realized that Marvin was different than any other service advisors we have dealed with. Marvin understands our needs. He understands how important fast service is for us, as we can't have vehicles out on service for long time. Marvin is always available for us and sometimes just a phone call away. Marvin has taken customer service to the next level as he always finds ways to say YES to us. If I don't exaggerate, we call Marvin at least twice a week for some kind of vehicle service. If he is not available, he will return our calls asap, set up appointment and take care of all vehicle needs. I'm sure Marvin is a great asset for your company and we are grateful to him and his team!

I had a battery problem 18 months ago and my Ram Limited - rogandsmi

I had a battery problem 18 months ago and my Ram Limited had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for a Battery. I had to fight to get the diagnostic $ back of which I did. I asked Jim to do the battery check first as the last time was same situation. So I was actually surprised that my truck was ready and washed. Thank you Jim !

Matt is a great service manager who is always very - attparks

Matt is a great service manager who is always very professional as well as hard working. Amr is extremely knowledgeable and helpful. For 20 years, I have had all my services performed at Jack Powell. Thank you all!

The service personal at Mercedes Benz in Oxnard were - Lex

The service personal at Mercedes Benz in Oxnard were caring, considerate and hospitable. Especially Barry Taylor who I wish to personally thank! Keep up that loving spirit to your customers! Cheers

My 10,000 mile checkup - 14275jg

My service representative was friendly and quite responsive to my situation. He quickly helped me to understand what services I was to have on my automobile's appointment. The service was tire rotation and checking all fluid levels. They even washed my car prior to taking it home. We've been doing business with Toyota Santa Cruz for many years. It is a pleasure doing business with Toyota Santa Cruz.

Excellent - Shingshang54

They didn't have me down for an appointment. I did it on line. Some kind of confusion , but Tyler Davis fit me in and I was out in a hour.

The Service Dept was very good in dealing with my... - wlee7337

The Service Dept was very good in dealing with my maintenance with full explaination and friendly services, works done correctly and meet more than my expectations. Service Rep. Steve Lara was outstanding in meeting my concerns and questions. I will contact him again in the future. Keep up the great services, Steve! Wai Lee.

Brian was great and explained what service would be done, - Cherylgifis

Brian was great and explained what service would be done, this was my first visit and I left very happy and will return anytime I need service on my 2023 Kia Forte.

Service advisor Perla Soto of the service department did - AFNguyen

Service advisor Perla Soto of the service department did a wonderful job at taking care of my TLX from every step of the way from maintenance to doing anything to reassuring me about any and all concerns. She did her absolute best and I will always return to her for any and all concerns for my vehicle. She was able to easily arrange a loaner car for me especially when other dealerships couldn't even get me an estimate on when a loaner would be available. She definitely made going to a dealer an easy choice and returning to one an even easier choice!

I'm very satisfied with Andre he reached out to remind me - GALLYBANUELOS

I'm very satisfied with Andre he reached out to remind me wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I didn't need to make an appointment im very happy with their service thank you very much.

2 minutes ago NEW I locked my keys in the trunk! - mcg68.np

2 minutes ago NEW I locked my keys in the trunk! Nobody could open it! I had it towed to Kia San Bernardino and had the most incredible service! EVERYONE was very polite and so helpful and kind to me. They did an amazing job getting me into my car which was no small feat! They worked so hard and persisted when met with several challenges! I was really stressed when I arrived and was treated with such kindness, it meant so much to me!! Mike, and his entire team, showed such generosity, and I will pay it forward. There are good people in this world, and a bunch of them work at Kia San Bernardino! This is the best experience I have ever had at a service/dealership center. I can't express my gratitude enough!! Go here for all your Kia needs!! They should be very proud of their success in providing excellent service!!!

I had an amazing experience at Anderson Honda. I went in... - rn

I had an amazing experience at Anderson Honda. I went in to see them five days ago about purchasing a pre-owned Civic, and I ended up walking out with a new one. From the minute I stepped out of my car, they greeted me and were friendly and helpful. Everyone involved in my purchase was extremely knowledgable and professional. The associates are well-informed and answered every question I had. It was a pleasure doing business with John Anderson.

Extremely helpful, understanding and willing to work with - dgonzalez0324

Extremely helpful, understanding and willing to work with my husband and I in picking out a vehicle.