276 California BMW Service Centers

Miguel was great. - Irene72ferreira

Miguel was great. He explained everything in detail. He was fast, efficient and very considerate.

It was an okay place good people but not very good - Tkekovik

It was an okay place good people but not very good service, one of them forgot where they put my car key and I was waiting for 2 hours because of a dumb mistake. Gave me a car wash and my car has 2 new scratches. To sum it up it’s a good dealer just don’t wash ur car lmao

Jaime Alegre was extremely helpful with all my service - Ali12345668

Jaime Alegre was extremely helpful with all my service needs! He’s consistent with responses & very straight forward 10/10 customer service with Jaime, keep up the good work sir . Thank you crevier bmw ! My 2020 m550i is in great hands!

Chris has been my service advisor for my past 4 BMWs and - Carlacperk

Chris has been my service advisor for my past 4 BMWs and he is always amazing. Great service Roseville BMW!

Everyone is very professional, They offer a Great & Fast - Mike23339

Everyone is very professional, They offer a Great & Fast Service, I highly recommend to everyone

My issue with the service department is with my service - LS1Arnett

My issue with the service department is with my service advisor (Ernie). I used the BMW site to text and leave messages for my service advisor who basically ghosted me and not replied to my texts or voice mails. I had to contact the dealership to get a response. When I picked up my car he did not acknowledge me and a previous service advisor who helped me in the past advised me my car was ready and to proceed to cashier to pay my $7,000 repair. Although it was expensive I have no complaints with the workmanship.

Nick is a good helper, he listens, and I like his service - edrick

Nick is a good helper, he listens, and I like his service this guy know what his doing☝️

Tim was wonderful to deal with. - Firstbimmer

Tim was wonderful to deal with. He took the time to explain all the issues and go over various options.

Efficient prompt service Attentive and prompt - carol

Efficient prompt service Attentive and prompt carefulvservice. I am lingtime client and have always been pleased

Extremely frustrating experience working with them. - himanshu

Extremely frustrating experience working with them. Their response time is ridiculously slow. I have been working with Carlos Hinojosa, who even after repeated calls, voice mails and emails seldom respond back. Its been more than a month since I visited the collision center for a follow up and to this date I have not received any update /response from him or anyone else from the team. Such a disappointment. I have identified more issues after the repair job from AutoNation Collision center. For e.g. the trunk door sensor has become faulty, the rear seat collapse button was found broken, to name a few. But, there is no way to connect with the Collision center people.

First visit for 10,000 mile check and service was - jerryclee2124

First visit for 10,000 mile check and service was outstanding! Exemplary communications by service representative.

This was the best service I’ve received since I’ve owned - C Williams

This was the best service I’ve received since I’ve owned my vehicle. Samuel was friendly, patient,, on time and over all extremely kind!

The 5 stars are specifically for Eddie Calderon. - CaryJW

The 5 stars are specifically for Eddie Calderon. Incredibly knowledgeable, informative, honest, empathetic and just generally a good guy. I brought my car in for regular service and the technician found a few needed repairs. Although I didn't have all the repairs completed, Eddie explained each and every one and provided his recommendations for the priority they should be done. He also explained in plain language what each repair entailed and what the different parts in the car actually did to keep it running. Have never had such a positive experience at this dealer. Eddie is best in class.

I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp

I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!