123 California Chrysler Dealers

Caleb was the finance was amazing , easy to pick what I - amanda.page3134

Caleb was the finance was amazing , easy to pick what I wanted and always helpful . Third car I bought from him amazing Everytime

December 23 I took my jeep in for service. - Diana Stuhaan

December 23 I took my jeep in for service. Alexis was very and polite Diana Stuhaan.

Zach was awesome, super helpful and very friendly made - Jason Collins

Zach was awesome, super helpful and very friendly made the process super smooth definitely would come back

I have been dealing with this dealership for about 25 - Jillw

I have been dealing with this dealership for about 25 years. I have always had stellar service and I am currently dealing with Rosa who is very knowledgeable, willing to listen and explains everything very well. I always feel that she cares about whatever it is we are doing. I recently bought a Jeep Wagoneer S, an ev and she and I learned together as what to do. I really appreciate her dedication and kind patient nature. I also appreciate the overall quality and integrity of this dealership. Thank You! Jill Walthuis

Mid-Oct 2022, I contacted Auburn CDJR to inquire about - Tonic

Mid-Oct 2022, I contacted Auburn CDJR to inquire about ordering a truck and spoke with Josh. Came by around Oct 19th to place the order, Josh’s attitude shifted drastically upon meeting me. He was unprofessional, tossing the paperwork onto the desk and instructing me to fill it out with little regard. This treatment left me so unsettled that I stepped outside. After taking a moment to compose myself, I went back in to order the truck despite the unpleasant interaction because the dealership didn’t have a markup on TRX. Josh did not follow up with me over the next few months. The GM acknowledged the issue, stating that they had been advising Josh to improve his attitude and assured me he would personally oversee my order moving forward. On April 28th, 2023, the GM sent me photos of the truck, confirming that it had arrived and passed their PDI test. The following day, April 29th, I visited the dealership to pick up the truck, which had approximately 23 miles on it (it arrived with about 19). I pointed out a few issues with the trim, so I returned the next day to pick up the truck after they addressed them. The GM assigned another salesperson to assist me with the test drive, but this person was also rude (Sasha). During the test drive, an error message appeared on the dashboard, accompanied by warning lights, and the Assist and SOS button turned red. The salesperson dismissed my concerns, claiming it was just a software update issue. He took the truck to the back, reset it, and assured me the problem was resolved—but I soon realized that wasn’t the case. Over the following months, I returned to the dealership numerous times as they attempted to fix the issue by replacing the airbag, airbag module, and installing software updates. More messages appeared around Oct 2023, The SOS and Assist buttons turns red when these messages appears, the emergency lights come on, signaling a potential emergency. I’ve visited the dealership more than 30 times since, each time encountering new issues caused by their technician (dusty) while trying to figure out what the issue is. The dealership replaced the screen in an attempt to resolve the issue, but it didn’t work. In the process, they damaged the trim and the rearview mirror, which they eventually replaced. The ongoing repairs continue to show up on my Carfax report—even when the damage was caused by their attempts to fix the original Uconnect error. They later replaced the car’s main module and worked on the antenna wires, but none of these efforts resolved the issue. Additionally, they damaged my headliner, which required further repairs. Dusty called me picky for complaining about issues he would cause while trying to figure out the original issue. He even got in my face (in front of Ken the service manager) for calling him out on putting the screen wrong then admitting that he did in fact put it in wrong. After a year and three months of dealing with these problems, I am exhausted. I can no longer keep making the 30-minute drive to the dealership. So I lemoned the car Oct 2024! Ken the service manager told me we can’t reengineer the car and suggested I file for a buyback. Meanwhile, the GM told me, “We don’t want this car here anymore—we can’t fix it.” I filed for a buyback twice, but Chrysler refused both times. It’s currently in Lemon status. The GM, Brandon Gallawa, is a politician—he finds ways to talk around the real issues with their service. He knew I had a lemon the day I bought the car but wouldn’t buy it back himself or do the right thing, leaving me in a never-ending cycle. Ram is a low-quality product, Chrysler is not an ethical company, and this dealership just plays the game to make the sales. They know every car they sell will come back for service. Not one person I know who owns a Ram or Jeep is without problems. If you don’t want drama in your life, stay away from Chrysler—and definitely stay away from this dealer!

Friendly staff, they went above and beyond to make my cat - nclle

Friendly staff, they went above and beyond to make my cat purchase smooth and easy!

Arriving at the dealership before they opened Sunday - Tom

Arriving at the dealership before they opened Sunday morning, we were pleasantly surprised someone was there early! Kendall greeted us, asking if we needed assistance; we let him know we were shopping for a new Wrangler Rubicon X. After showing us what was available, we couldn’t decide between blue or orange. Kendall offered to arrange both Jeeps so we could compare them side by side, a nice touch. Answering our questions, explaining the differences, and offering a test drive helped us make a decision. He couldn’t have been more helpful. Steven in management gave us a good price, and Paul in finance was very helpful too, adding to our pleasant experience. We will visit again when shopping for our next vehicle. Thanks, Kendall, for everything!

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

This dealership is horrible, the advertised price is not - Jeff

This dealership is horrible, the advertised price is not what you will pay. They will tack on hidden fees for options that are not original to the vehicle and are not in the advertised price. This is all a ploy so they can inflate their margin and force you to over pay for aftermarket options you didn’t ask for and they won’t remove. The FTC has warned 100’s of dealerships to stop these deceptive pricing tactics and this dealership still thinks they can get away with it. DON’T SHOP HERE!

The "Mario Difference" – Professionalism and Reliability - gregory f

The "Mario Difference" – Professionalism and Reliability at its Best! I came to this Indio dealership after a nightmare experience at a different dealer (Crystal Chrysler in Cathedral City), where my car sat for six days without a single thing being done to it. From my very first phone call to this Indio location, the difference was night and day. Mario was incredibly professional and efficient, getting me an appointment just two days later. Upon arrival, the entire team impressed me—from the receptionist who warmly greeted me to everyone else I encountered. Mario went above and beyond, ensuring a transmission specialist was on-site specifically for my car that day. He even gladly coordinated an Uber to get me to my rental car—a service the previous dealer flat-out refused to provide. What truly set this experience apart was the communication. Mario reached out at every single step, sending text updates so I knew exactly what was happening. He explained the diagnosis clearly, told me when the part was ordered, when it would arrive, and gave me an accurate completion date. The most interesting part? This dealership had my car for the exact same amount of time as the previous one (6 days). The difference is that this dealer actually repaired my car and communicated with me, while the other did absolutely neither. My car was ready exactly when promised, and Mario was just as courteous during pickup as he was on day one. It was an absolute pleasure to do business with this team. I highly encourage anyone who has had trouble with other dealers in the area to make the drive to Indio. It is well worth it to rest assured that both you and your car will be taken care of!

The best, no bull car buying experience. - Cody

The best, no bull car buying experience. We called from out of town got the best price over phone drove to dealer. We were only ther for 2 hours for buying process, and transferring belongings to new car and installing front and rear dash cameras. Super friendly salesman Kurt, and finance Tom. Out of 15 dealerships we went to they were the only ones that didn't add mark ups and expensive addon that are garbage, and had a true straight up price.

Good Service Over All. - Proud American

Good Service Over All. Gave My Dodge Charger A Thorough Inspection And Repaired And Replaced The Necessary Parts . My Dodge Charger Is The Best Vehicle I Have Ever Owned !

Great experience. - Chris OReilly

Great experience. No messing around. In and out and everything works now. I want to Thank you guys

Could not have asked for a better experience if I tried. - Michael

Could not have asked for a better experience if I tried. It all starts from the top down. Lonnie went over the top to help me as an Owner and it's reflective of everyone else that works at GDCJ. Loren, Frank, Steve and even that xxxx bird that wanted to eat my face off. Thanks for everything. Michael Belcher

Our Sales Rep Kevin was great, very easy going, never - Josh S

Our Sales Rep Kevin was great, very easy going, never pushy, answered every question we had, and was very patient with us as we went through the process and worked to get us a great price on our new car and our trade in. Jose in finance was easy to work with patient and knowledgeable while walking us through everything. Mechanic was also kind enough to show us around our new car showing us valuable info like storage locations and how to access the spare tire if we ever needed to.

Thanks to the service department for offering a good deal - rapolinar49

Thanks to the service department for offering a good deal and getting me in and out fast as possible.

Simo and Jorge A deserve a raise! - KS

Simo and Jorge A deserve a raise! They were incredibly helpful and explained every single detail each step of the process. My mother and I are incredibly thankful.

I appreciate how I was treated this time around as I - erikaluz28

I appreciate how I was treated this time around as I spoke to the manager directly, told her my car was leaking, took it in, was looked at and they fixed it quick. Jerry and the manager thank you. The times I’ve taken it in I have been helped, they do work with me, and that itself says a lot. Thank You again. Erika C.

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

Was looking for my truck and Jayssen made it happen he - Mario’s trucking

Was looking for my truck and Jayssen made it happen he was very knowledgeable about the product, he answered all my questions and was very helpful in this big purchase

I want to recognize the team that worked through what - Troy Wood

I want to recognize the team that worked through what could have been an extremely difficult situation. James Ramos took the lead and immediately put me at ease. He was a problem solver, attentive, and communicated constantly throughout the process. Well done, James! Next, kudos to Gerardo Arciga, Director of Finance. He responded in a very timely manner and kept me informed throughout the process, which I greatly appreciated. Thank you! Last, and certainly not least, my Sales Representative, David Saad. He made me feel comfortable from the start and answered every question I had. David, you'd be a star in any organization. They are lucky to have you! I will gladly refer my friends and family to Fontana CDJR. Troy W.

I had horrible experience with this dealership. - johnjeffrey.mendoza

I had horrible experience with this dealership. First dealing with AI assistant manager was unacceptable they keep saying they would contact or get updated from the sales associate Steve and he never reply or call me back. I called the dealership talk to district manager Dustin saying they still waiting for the banks to approve the loan and was told by him will contact me by end of day 7pm. So I called after 7pm to see any update and talk sales associate Isiah and he sound confused didn’t know what’s going on and said he will Steve call me as soon as possible and when he is done with a customer. And mind you it’s 7pm something and Isiah said we text me to keep me updated but never did as well. Also I’m coming from out of state to go there by airplane and luckily I never book a flight to go there. And as of 11:16pm no one as call me back or even text. I will never go with this business again, does not respect their customer time.

We had a great experience at this dealership. - hannah Elliott

We had a great experience at this dealership. There were no hidden costs, they were open to negotiation and the whole experience was very professional and very honest. I would buy from this dealership again.

We have at leased three vehicles from this dealership. - Mary G.

We have at leased three vehicles from this dealership. The experience has been professional and comfortable. Everyone has been excellent from the sales person shout out to Sebastian M. to every one of the managers. They treat you with respect and they answer any questions that you have. The whole process has been positive. From the beginning of a lease to returning the lease. They are head and shoulders above the other dealers in San Diego.

My family and I worked with Jerry at Shaver Auto of - Skyjedi77

My family and I worked with Jerry at Shaver Auto of Thousand Oaks and were very impressed with his outstanding knowledge and sales advice. Go see Jerry for your next car at Shaver Auto of Thousand Oaks.

I strongly advise potential buyers to thoroughly evaluate - aary

I strongly advise potential buyers to thoroughly evaluate this dealership before doing business here. My recent experience purchasing a 2022 Mazda CX-5 has been marked by deceptive financial practices, aggressive personnel, and severe administrative negligence that is still ongoing. The initial sales process with Ari and Frank was disorganized; neither possessed basic knowledge of the vehicle, though they repeatedly assured me the advertised internet price would be honored. However, upon entering the finance office, Amir attempted to covertly add a $100 monthly markup to the agreed-upon payment. When I caught the discrepancy and held my ground, his demeanor shifted entirely. He became visibly aggressive, hostile, and openly disrespectful in front of my family. The financing process itself was highly irregular and deeply concerning. I was originally promised a 7% interest rate by the sales team, but Amir later claimed they were "misinformed" and that my approved rate was actually 8.5%. Bizarrely, he refused to disclose which financial institution had offered the lower 7% rate. After four days of persistent follow-up, I discovered the 7% offer was through Upgrade Inc. Upon requesting my complete funding packet, I found that my signature had been explicitly forged on a credit union membership and authorization form—an account I never consented to open. The post-sale support has been equally unacceptable. The vehicle was handed over barely cleaned or serviced. More critically, it has now been nearly 90 days since the purchase. My temporary license plates expire on October 10th, and my auto lender issued them a formal warning because they failed to transfer the title within the legally required 30-day window, but have received no response. When I called to seek a resolution for these urgent title issues, finance staff member JR stated the delay was "not his problem" and hung up the phone. When I called back on October 7th, Finance Manager Amir casually blamed the 90-day delay on a "DMV hiccup." He provided no proof that the paperwork was actually submitted, and unbelievably, told me it was my responsibility to go to the DMV myself to obtain a temporary tag extension, completely washing his hands of their administrative failure. Purchasing a vehicle should not involve forged financial documents, hostile staff, or the liability of driving on expired tags due to a dealership's failure to file standard paperwork. I have filed an official complaint with the Better Business Bureau and am escalating this matter to the California DMV Investigations Division. I highly recommend taking your business and your money to a more reputable organization.

Was easier than I thought, Got an amazing Discount and A - Alejandro

Was easier than I thought, Got an amazing Discount and A Great Car. 100% Recommended

The service was quick, decent. - Charlie

The service was quick, decent. I am very satisfied by the representative. No issues at all.

Billy was amazing! - jrluvsmileyc

Billy was amazing! Super friendly, respectful and 1000% honest. I am a Senior Manager for a top sales company and I normally play the dunce when I shop but I do my own thorough research and Billy was completely honest, exactly what I look for when I hire. That said the dealer was very clean and had a great variety of vehicles.

Bought a Chrysler Pacifica last year was a lemon law car - gregaryjohnson818

Bought a Chrysler Pacifica last year was a lemon law car brakes kept locking up and battery issues and full radio and electronic went out on a 2026 up on agreed drop off for lemon law buyback they refused the van they were the selling dealership were we bought it from and the manager was very unprofessional and rude and raised his voice in front of customers to the Rep for FCA and I don't recommend anyone buy a car from them unless you Want to be treated like that.