14 Arkansas Nissan Dealers

Wonderful employees. - Sonekaye86

Wonderful employees. They were knowledgeable, and professional. When I had questions they were answered promptly, without giving me the run around

We had 2 recalls that needed fixed. - janieallen54

We had 2 recalls that needed fixed. The staff was friendly and accommodating, making sure I knew what the concerns of the recalls were, and assurance that the repairs would fix the issues . Super nice employees and timely service. Thanks guys

Jacob Lemons helped us drive the car we had located on - debbiep6650

Jacob Lemons helped us drive the car we had located on line. He was kind, respectful and efficient. We were able to purchase the car and had completed the paperwork on a cash sale in about an hour. Great job!

Tate was an awesome salesman. - Kilburn

Tate was an awesome salesman. He was patient and not pushy at all. I got the value for my trade in that i wanted. The finance dept was very good as well. I left there feeling good about my purchase.

This is the second time we’ve bought a vehicle from - Stephon.ferriel

This is the second time we’ve bought a vehicle from Superior in less than a year. While the first experience was great, the second solidified that Superior will be my preferred dealer for the foreseeable future. Tyler was our salesman. We were possibly going to do a multi car deal with trade ins. I told Tyler my goals and what we were open to. To be fair, there were multiple variables. We drove 2 vehicles, discussed options of 4. Needless to say it was a lot and Tyler was so patient with us. Long story short we traded in the wife’s Armada for an Altima. That discussion was easy. There was a little bartering, but it comes with buying a vehicle. We came to a mutual agreement. They were very professional and understanding during that process. As far as my trade in was concerned, the numbers weren’t indicative of my goals and the acknowledged that, understanding if I couldn’t make a deal. The GM and Tyler offered me a solution to refinance with their preferred lender and quoted me a rate, which was a huge help, and great advice. 10/10. I’ll see you guys again, I’m sure of it.

The service department really needs some looking into. - Mattostang

The service department really needs some looking into. We had a battery replaced under warranty about a year or so ago. Now the battery is worthless again. I go into service and they tried to tell me nothing was wrong with the battery( which had already been tested by our mechanic and said it was bad to take it back to Nissan) then turned around to tell me they would put a battery but they wouldn’t warranty a battery that had already been replaced. So this tells me they have crappy parts and won’t stand behind them. That’s ok this battery has cost them another sale as I won’t be buying from them again. Plus I will be sure to let everyone I know how they do business.

Great service! - Marita

Great service!! Great sales associate!! Great experience!! They went over and beyond to accommodate us with this new vehicle, including a different state!! We would definitely recommend them for a future purchase!!

I was visiting from out of town and my air conditioner - tathomas2716

I was visiting from out of town and my air conditioner went out and it was 105 degrees. They put in a compressor and charged me 1100 dollars. My car was vibrating after the install. I had already started home on a Sunday when this happened. I had to have surgery and couldn’t return until I was released to drive but I did call and let them know. I brought it back and they said it was the compressor again which was under warranty but I would have to pay labor again for them to replace it which was 440 dollars. I could maybe understand if my car and been running great and this happened months later but it was like that right when I got it back from them. I guess if another compressor was bad that they put in I would have to pay 440 dollars again until they put a good one in my car eventually. I have bought numerous cars over the years and never have I ever had to pay if I picked it my car and something was wrong initially. I have worked retail for 40 years and I never would have treated a customer that way when I was responsible for what was wrong. If you need good customer service you need to see Everett in the Benton area. Good people who care about customer satisfaction. If I knew now what would happen, I would have driven my car home in the heat and used a reliable dealership who cares about the customer. Don’t go near Orr Nissan in Searcy.

Absolutely perfect - Beth8188

They took their time and patience with us after we drove from Russellville near closing time. They looked at multiple options for my financial situation and credit history, and found the perfect and best way to go with purchasing my new Nissan. Sam and David are the best! They took my car as a trade in and gave me a fair value for it. Very professional and worked wonders for me. Thank you guys very much! I would highly recommend doing business here.

A negative experience - Disgruntled customer

I've been a faithful and loyal customer for the last year. I only let them change my oil and service my car since the purchase. I love my car. At not point did the service department tell me my tires were at the point that my tire gaurd protection wouldn't cover the expense. Last oil change my tires were at a 5 and a month later they say they have nails and worn down to a 2. As professional Customer courtesy I should've been told my tires were no longer safe to drive and told me it would be 159.00 for a tire...I have never been so upset with someone I trusted to keep me on the road safely.

A+ Experience - cmswilson

Cody was by far the best salesman I have ever had. I bought my husband a new Nissan Maxima and he never once treated me like I was a "dumb woman". He was very respectful and gave me the deal I requested. Thank you for treating me with respect. My husband and I will shop Wood Motor Company first for our next new car.