447 Alabama Used Car Dealers

Car had break issues and rust. - Angelashort97

Car had break issues and rust. Glad our 16 yr old daughter didn’t get hurt!

Overall 10/10 experience as a first time buyer! - Ilyanna W

Overall 10/10 experience as a first time buyer! Rhashard & Jacob did what was in my best interest. Explained everything to me very detailed. Responded to me in a timely manner! Jacob had awesome interaction. Management was great as well. Finance department was awesome as well! As a first time buyer my experience started off rough but ended in smiles!😊

Awesome service and employees. - bill.cox42276

Awesome service and employees. My oil change was well done. Thank you. Would recommend to anyone.

The guys at the dealership were friendly and - ranaem

The guys at the dealership were friendly and accommodating. I had a busy day and they made sure to keep it smooth.

Eastern Shore Toyota went above and beyond to get the - Killam.smith2004

Eastern Shore Toyota went above and beyond to get the vehicle we wanted. We are impressed with the whole buying experience! Customers for life!

Service is excellent! - cahbeasley

Service is excellent! Always greeted with “glad you’ve come to let us service your vehicle@! I feel like a valued customer although I don’t own their most expensive vehicle.

Taylor was very informative and helpful to us in our - Nonna4746

Taylor was very informative and helpful to us in our buying process. Brandon was also attentive in helping everything to go smoothly. The time getting to the finance officer was less than expected and being chauffeured to and from that office was a positive addition to the process. Thank you all for a wonderful product and for WONDERFUL AND GRACIOUS service. Inez Younge

Clarence was our salesman and he was fantastic. - Rsmith

Clarence was our salesman and he was fantastic. Very knowledgeable on the vehicle we purchased. Nice, pleasant, and worked with us to get the best deal possible. Everyone we met at Greenway KIA was polite and help me and my wife feel at ease. Won’t be the last car we buy at Greenway KIA.

My service advisor Sheryl is outstanding. - waltjohn67

My service advisor Sheryl is outstanding. The guys that work on the cars are not trustworthy in my opinion...your car should not have fingerprint on it.

I have had my car in the body shop several times and they - millerteresal

I have had my car in the body shop several times and they have always done an excellent job.

Friendly Service Department & Once again one of the best - tnp228

Friendly Service Department & Once again one of the best services I experienced in Central Alabama! As a person who has worked in all facets of services, and having my own businesses previously, this is 5 star service as best as humans can provide in this industry, and their preventative maintenance services are economical. I would recommend, not to set the experience bar so high, we all need to extend grace with humans whenever they did not exceed or meet our expectations, but for my experiences, they exceeded my expectations, so thank you from the service manager to everyone else in all their much needed departments.

My experience at the Hyundai Tuscaloosa was very - Jackson

My experience at the Hyundai Tuscaloosa was very enjoyable. Richard Sharp assist me several years ago after a car accident. He worked so hard to help me to get a car that I decided to return back to do a trade. He assist me in trading a 2023 Hyundai Elantra. He was very nice, kind, professional , he took his time with me and made sure that I was within my budget. I left the dealership in my new Hyundai Tucson.

I have purchased 5 new cars since 2014 from Tameron - maureenie18

I have purchased 5 new cars since 2014 from Tameron Honda. My salesman has always been Jay Donkel. Jay is a friendly, personable man who responds timely when contacted. He has always done what it takes to get me the model and color car with the features I wanted. When I moved to a neighboring state, I bought my last car from Jay and he had it delivered! I highly recommend Jay and Tameron without reservation

Great experience! - Bama1

Great experience! Thanks to Pat!!! Great attitude, very knowledgeable and straightforward. Will buy from him again!

I have been going to this dealership for years! - Victoria S.

I have been going to this dealership for years! I take my challenger, that I also bought from Chrysler, for any needs and the service techs always solve it and the sales people always make sure I don’t want to trade in or anything! It’s a great environment and they’re always on top to tell you updates and length of times for waiting so you’re comfortable either in the waiting area or your home. I was there last week and waited an hour or 2 and the staff was so great with my 1-year old and making me feel welcomed plus my car was fixed up perfectly. I’ve seen personally, service techs come and get the guests to update them on their vehicle so they know what’s going on each step of the way on every service. I was also shown this app to help pay what I owed in monthly installments and in today’s economy that is a lifesaver. You and your vehicle should want to be cared for properly by real everyday people and with that being said I recommend this shop/dealership all day long! :)

Great help and support. - ministerwesthompson

Great help and support. Jon Duster did great in talking me through getting exactly what I was looking for. I definitely recommend him if you’re looking for a vehicle.

Jacob was very responsive and thorough with all requests. - scottcpfs

Jacob was very responsive and thorough with all requests. I live out of state and they made this purchase very easy and seamless.

I paid $15,000 for a new engine installation on my 2017 - briggsturgis

I paid $15,000 for a new engine installation on my 2017 F-150 in November 2025, which came with a 3-year warranty. The service department’s work has been unreliable and costly. Less than two hours after picking up the truck, it broke down outside the Mobile tunnel. It was towed back to Chuck Stevens, where they later claimed the transmission had failed and it wasn’t their responsibility. I had it towed to Advanced Transmission, where technicians discovered the dealership had failed to add transmission fluid. I ended up needing a full transmission replacement and was without my truck until January 2026. Last month the check engine light came on, accompanied by rattling. I had the truck towed to Sandy Sansing Ford in Daphne, who recommended returning it to Chuck Stevens because they had taken shortcuts when installing my engine plus old engine parts in place of the new parts I purchased. I notified Chuck Stevens that the truck was en route. After a week with no update, I called and spoke with a service advisor (name not caught) who promised a callback the following week — which never came. When I showed up in person, I spoke with Balen. He was combative, questioned the Sandy Sansing report, and only after I asked to speak with the GM did he go look for them (they were reportedly unavailable). Balen said he would call me on Monday with an update. He didn’t. My wife runs a successful sourdough baking business, and we depend on this truck to haul products to weekend vendor markets. We’ve lost sales and profits, and our family of three has been juggling just two vehicles. When I mentioned this to Balen, he seemed unbothered and stated the dealership would not compensate us for the inconvenience. I am now escalating this to Ford Customer Service and requesting a formal case number. I deeply regret trusting Chuck Stevens Ford with the engine replacement and would strongly advise others against using their service department for any repairs — even something as simple as replacing a tire valve cap.

The buying process from start to finish was enjoyable. - craigcolemel831

The buying process from start to finish was enjoyable. The process was efficient and the people were pleasant and professional. Our Salesperson (Luz) was great from beginning to end. The finance/business experience was efficient and well laid out to me.

I’d leave no stars if I could. - blgerbec

I’d leave no stars if I could. In our combined 100 years of car shopping, this is the slimiest dealership we’ve ever run across. Unethical doesn’t do it justice. Was told they were getting the car we wanted and it was just up the road. Sat there watching the parking lot for hours only to find out it was somewhere in Florida and they weren’t getting it until we agreed to buy it. Nothing but lie after lie. They pulled a bait and switch on us. We had been negotiating on an AWD. After we got home, we discovered we had a FWD. Contacted our salesperson and he said he’d do everything in his power to make it right. They have refused to make it right. I got a survey and lo and behold, they had filled it out with excellent marks and forged my signature. I could go on because there was so much dishonesty. Avoid this place like the plaque. we won’t go back for any service work. we will make the drive to go elsewhere.

I travel from Georgia to have my vehicle serviced where I - E92SI

I travel from Georgia to have my vehicle serviced where I purchased it due to the professional treatment I received every time

Everything I ask them I need, they take care of it They - orydebra

Everything I ask them I need, they take care of it They take of me

One great experience Love my Mercedes GLC SUV Brett - Aray777

One great experience Love my Mercedes GLC SUV Brett Denver and Dan proctor THE BEST !

Programmed Keys - Kelly9876

I had been trying for a week to get a hold of another dealership that was closer to my house...With no one responding to emails or voice mails. I sent Victory an email and within the hour I received an email from Brad and within 30 minutes of that Savannah had called me to set up an appointment for the next morning. When I arrived Rick helped me get my paperwork started and before I knew it Paul had finished up programming my keys. Everyone was so polite and friendly. I will drive the extra few miles south to have my Vue worked on by a group of people that are more than happy to help you. I will absolutely be returning to Victory and will recommend them to everyone I know.

Cooper purchased Hyundai in December 2024 Cooper Service - wesleyh

Cooper purchased Hyundai in December 2024 Cooper Service made decision that I no longer have "tires for life" xx I purchased my 2021 Hyundai Santa Fe in January 2022. At the time of purchase, I was told that I would receive “tires for life” as long as all vehicle service was performed at the Hyundai service department. I brought my car in for routine service today, 11/19/2025, and was informed that I need new tires costing over $1,000. One set of tires has already been replaced at no cost under this agreement. However, I’m now being told that without a “tires for life” certificate—which I was never given—I will be responsible for the full cost. I have consistently recommended Hyundai to others because of the excellent customer service I’ve received in the past, which makes this situation particularly disappointing.

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

I conducted several hours worth of research and searching... - SW2021Forester

I conducted several hours worth of research and searching online for pricing, dealer reviews and sales rep reviews when looking to buy a new Subaru Forester. I watched a lot of videos on how to negotiate the deal and what "scams" and "trickery" to avoid. After conducting that and having years of experience buying elsewhere I can truly say this is the most professional, courteous, transparent, and friendly dealership I have EVER been to. I can not recommend Tabor Cleberg enough as a honest salesmen who made this experience memorable and worthwhile. Want a Subaru? GO TO MONTGOMERY SUBARU!

I had an incredibly frustrating and unprofessional - Jesus Velasco

I had an incredibly frustrating and unprofessional experience at this service department. After paying for my vehicle in full, the service advisor attempted to force me to sign paperwork. When I refused, they threatened to hold my car hostage—explicitly telling me I would not get my keys back despite having already paid. Instead of trying to understand my perspective or handle the situation professionally, an older gentleman stepped in and doubled down on the intimidation, trying to force me to sign and repeating that I wouldn't get my car. The only reason I am giving this experience any stars at all is because of a gentleman who finally walked over, assessed the situation, and rightly told the staff to "give the man his car." Paying customers should never be bullied, pressured, or threatened with the withholding of their property over a paperwork dispute. This department desperately needs a lesson in conflict resolution and basic customer service. I will not be returning.

Salesperson Clarence Hall is an asset to this dealership, - Pete

Salesperson Clarence Hall is an asset to this dealership, cannot say enough about him. He showed us several different vehicles and was very knowledgeable in all aspects of the vehicles. . As usual only came in to look and then bought a'25 GLE 350. Will definitely recommend Clarence Hall and this dealership. Clarence thank you for all your help, it was a pleasure working with you.

I bought a part on 5/6/24 in the amount of 1405. - Jaha2722

I bought a part on 5/6/24 in the amount of 1405.53. Turns out I didn’t need the part and returned it ( Unopened) on 5/7/24 and they would only refund me 80% of the cost to purchase. They refunded me 1155.53. I then asked about the 3% they charged me to use my credit card and they stated that they don’t refund any of that amount. So in all they stole 292.17 from me. Lesson learned, you will never get another opportunity at my business.