I don’t recall who Mr. - PJMCMICHAEL
I don’t recall who Mr. Vargas was, sorry! Overall the staff at this dealership were very cordial and friendly. Our salesperson was friendly for the most part. He was new to the dealership. In my personal opinion I felt he needed more guidance and training in which I expressed my concerns to the Finance Manager when we were with him. We were given incorrect information about the vehicle we wanted to purchase. Hopefully this review will re-iterate the need for extensive training prior to turning a new hire loose to sink or swim. Three different times I almost walked out unhappy with the experience I was given. Fortunately others stepped up to the plate and were able to smooth the situation over. In the end, it all worked out fine and we are satisfied with our purchase. I will continue doing business with this dealership in the future. As far as Mr. Shakur and Mr. Jamal Taylor go, they are top notch employees and fantastic at their jobs!! Mr. Taylor provided pertinent information to us that was extremely helpful and made the transition work smoothly! They are worth every penny they earn!! These two men give this dealership a 5 star rating!!
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