
Jim Shorkey Ford
White Oak, PA
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58 Reviews of Jim Shorkey Ford
They made the whole process a pleasure, they did everything in their power to get us the vehicle and deal we were looking for excellent experience. everything in their power to get us the vehicle and deal we were looking for excellent experience. More
The whole team made us feel welcome and like family from their massage chair, genuine smiles, incredible education, and no games, just honest great salesmanship and courtesy! their massage chair, genuine smiles, incredible education, and no games, just honest great salesmanship and courtesy! More
I just bought a new Ford Bronco Sasquatch from Alfy and his team Jim Shorkey ford ! My deal was very challenging because I was trading a vehicle with paperwork that had not processed through the state and his team Jim Shorkey ford ! My deal was very challenging because I was trading a vehicle with paperwork that had not processed through the state yet. Alfy help my hand theough every step and reassured me through the entire process! The hoops involved are lengthy and to much to attempt to share. Alfy provided me his direct line and made himself readily available and for me across the finish line More
It's clear that Jim Shorkey Ford only cares about maximizing their profits by taking advantage of their customers. I was pressured into purchasing a $1500 protection package (Luxcare XT) after exp maximizing their profits by taking advantage of their customers. I was pressured into purchasing a $1500 protection package (Luxcare XT) after explicitly declining it multiple times. Jim Shorkey Ford refused my request to refund my money and made no effort to resolve the issue. I expressed my concern to both the finance manager (Tony) and the general manager (Alfy), only to be told repeatedly that the car had already been treated and that the money was non-refundable. This excuse seems all too convenient for them. After looking into the Luxcare XT product further, it turns out to be nothing more than common paint sealant, wax, and water repellant - likely worth well less than $100. This product provides very little value for the absurd and unjustifiable cost of $1500. I feel exploited and ultimately deceived. The sales process at Jim Shorkey Ford is intentionally confusing and predatory. I'm shocked that a reputable business would refuse to refund my money for a product that I'm extremely dissatisfied with and didn't want to buy in the first place. More
Amy was very helpful getting me the car I saw on the website. I test drove it before they even had a chance to detail it or check it out. It had just been traded in. Amy even called the previous owner t website. I test drove it before they even had a chance to detail it or check it out. It had just been traded in. Amy even called the previous owner to get the extra set of keys for me. Much appreciated. More
It took 3 transmission try’s to get it correct. Car was there for 7 weeks for a warranty issue. When I finally received my car back it was filthy inside. They obviously left the windows down whil Car was there for 7 weeks for a warranty issue. When I finally received my car back it was filthy inside. They obviously left the windows down while it was in the shop. The was a film of dust and grime throughout the car. Unacceptable on so many issues. I would not go back for service at Jim Shorkey Ford. More