115 Reviews of INFINITI of Kansas City - Service Center
It’s never fun need your car serviced while on vacation. We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived, he took care of everything. And he took care of it quickly. Great job Brenden and Infiniti of Kansas City! More
They didn’t tighten bolts on all tires, one front tire had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. had all bolts completely loose. I am lucky I didn’t lose the tire. I talked to someone other than who I booked with. More
Well-run dealership. The facility was clean and the wait area is nice with several amenities. The facility was clean and the wait area is nice with several amenities. More
Great dealership and service! ! Never disappointed! Spencer also did great job explaining and keeping us informed! ! Never disappointed! Spencer also did great job explaining and keeping us informed! More
The entire experience was efficient, effective and professional with a pleasant waiting area and showroom. professional with a pleasant waiting area and showroom. More
They provide an excellent customer experience. My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same ex My two fav guys are in the same office and if you know, then you know..you don't find genuine "people" that love what they do and provide the same experience each time! More
Ask for Dave Grooms, he is the absolute best and will treat you with respect and honesty work. treat you with respect and honesty work. More
Probably the biggest positive is the service department and the accommodations associated with it. I have always been pleased with my salesperson as well. and the accommodations associated with it. I have always been pleased with my salesperson as well. More
The best service we ever had. Wish we could get touch up paint for scratches. Have asked before. Wish we could get touch up paint for scratches. Have asked before. More
Best dealership in Kansas City. Attentive to detail and puts the customer first. Also, love the hot chocolate! Attentive to detail and puts the customer first. Also, love the hot chocolate! More