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iAuto

Cincinnati, OH

1.7
39 Reviews

3251 Highland Ave

Cincinnati, OH

45213

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Showing 39 reviews

January 14, 2022

Mike was a nice man to help me. He was a straight shooter who showed me what I could afford rather what I wanted. Which was nice. More

by Zoey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
January 13, 2022

Nice place with a lot of nice people ready to sell you their nice cars More

by hernet125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
January 13, 2022

Tom is a very nice young man who helped me and my wife find a great first car for our daughter More

by Mr & Mrs Maynard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
January 10, 2022

Chance helped me find the perfectly best truck I could not be happier with my purchase More

by hatendnun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chancellor
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

January 10, 2022

Wasn’t able to get financing with my 450 credit score but will be saving up each paycheck to come buy a truck outright. More

by Mr.bright side
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

January 10, 2022

Found a nice truck and a nice price at this place. Finance guy was nice too. More

by Donnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 26, 2021

I sent two or three emails notifications with no response finally looked up the dealers phone number and called twice Truck was not even on dealers lot nothing wrong with dealership just need to keep better More

by Dtsdc
Recommend Dealer
No
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

I apologize for any issues you may have had. Unfortunately we do not control how long it takes the third party websites to update our inventory listed on their sites. When a vehicle is sold it is automatically sent as sold to all of these sites to be removed. I apologize but we have no control over when the sites remove those vehicles. Our inventory changes daily as we sell over 300 vehicles every month. Calling in prior to coming in is the best way to verify if a vehicle is in stock as they do sell fairly fast. Again, I apologize but this isn’t something we can control as it is up to the various sites to keep up with their management of marketed inventory. Our best recommendations for our most up to date inventory would be calling in as it does change daily and can take 1-3 business days for that to reflect on all of the sites we list our inventory on. We have no record of your email used here for any vehicle inquiries, did you submit and email inquiry off of a third party site or directly from our website? Either of these would also send you a confirmation response. You would then, depending on the day and time receiving the inquiry you would be reached out via the preferred contact method listed within the email from our BDC. We were closed early 12/23 and closed 12/24-12/26 and did not open again until 12/27 for the holiday. I do apologize if you submitted an inquiry and did not receive a response to do the holiday season over-flooding our BDC. If you would like to provide your name and/or phone number that would be associated with your inquiries I can further check to see if we have notes submitted for that name and/or number. If you'd like to call and speak with the manager Aaron to discuss this issue further you're more than welcome during our business hours. Thank you, IAUTO (513) 230-3251 Monday-Thursday 10AM-8PM Friday-Saturday 9AM-6PM Closed on Sundays

December 04, 2021

Everyone is incredibly knowledgeable. Cy and Ashlee were incredibly friendly and answered all of my questions! More

by bpies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 03, 2021

Great service, great experience all around! Ashlee was a pleasure to deal with! Definitely a class act company. More

by eric14olden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto

December 03, 2021

Ashley was Very understanding about my expectations for a vehicle as well as my budget. The process wasn't nearly as long as I had anticipated. Very professional person to work with. She will certainly go f More

by James lykins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Whitmore
Jan 10, 2022 -

iAuto responded

Thank you for your review! -iAuto