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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

Overview
Reviews
Vehicles
4.8
183 Reviews
Call Dealership (410) 689-8000

6917 Ritchie Highway

Glen Burnie, MD

21061

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Showing 183 reviews

October 12, 2024

Excellent, efficient, pleasant, and friendly service. Met expectations. Easy to schedule and stayed on schedule More

by pjhyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Jeff
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Oct 15, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and efficient experience at i.g. Burton Subaru of Glen Burnie. It's our goal to meet your expectations and provide friendly service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 11, 2024

The staff was polite, the service was good and they fixed the problem with my car. More

by isaaclew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Oct 14, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff provided polite service and that we successfully resolved the issue with your car. Your satisfaction is our top priority at i.g. Burton Subaru of Glen Burnie. We look forward to seeing you again! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 11, 2024

The dealership was ready for me at the scheduled time of my appointment. The repair was performed properly and they politely handled all the details. The Service Manager himself handed me back my keys and a More

by willlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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Oct 14, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at i.g. Burton Subaru of Glen Burnie was seamless and that our team, including the Service Manager, was able to assist you effectively. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 10, 2024

Great customer service from Miguel Gochez and staff! Car was repaired in a timely manner. Love that they wash my car as well. More

by Mainhart614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochez
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you received great customer service from Miguel and our team at i.g. Burton Subaru of Glen Burnie. It's fantastic that your car was repaired promptly and you appreciated the wash as well. We look forward to seeing you again for your future needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

You have a top notch service department offering honest and timely service. I will be back when more service is needed More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We truly appreciate your positive feedback about our service department at i.g. Burton Subaru of Glen Burnie. We're glad to hear you found our service to be honest and timely. We look forward to seeing you again when you need more service! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

Service is honest, prices are fair and time estimates generally accurate. Miguel is a fantastic service advisor and trusted to ensure my vehicle runs as it was designed to. I never cut corners on mainten More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochens
Report | Print
Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with our service at i.g. Burton Subaru of Glen Burnie, and we appreciate your trust in Miguel and our team. It’s great to know that our honest approach and dedication to maintaining your vehicle have made a difference for you over the past four years. We look forward to continuing to serve you and keeping your vehicle running smoothly! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

the whole service team are always helpful and efficient with their work, it’s easy for us to get our car serviced there More

by subarudriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeff
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Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We at i.g. Burton Subaru of Glen Burnie truly appreciate your kind words about our service team. It's great to hear that you find our service efficient and helpful. We look forward to continuing to provide you with excellent service in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 09, 2024

We are always so happy with the service at IG Burton! We were long time Wilkins customers and IG Burton has the same excellent customer service! More

by jillsuffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Miguel
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Oct 11, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We are thrilled to hear that you are always happy with the service at i.g. Burton Subaru of Glen Burnie. We strive to provide excellent customer service and it's great to know that we've met your expectations. We look forward to welcoming you back for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 19, 2024

It is such a pleasure to deal wieth competent and personable people. A great model! More

by dbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Aug 21, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We at i.g. Burton Subaru of Glen Burnie appreciate your kind words and are thrilled to hear you had a great experience with our team. We strive to provide excellent service and look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

August 17, 2024

I've never had a bad experience with this dealership. From purchase to maintenance, I'm 100% satisfied and look forward to my next visit. More

by Johnny T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Gochez
Report | Print
Aug 20, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with i.g. Burton Subaru of Glen Burnie, from your purchase to maintenance. We look forward to welcoming you back on your next visit! Safe travels until then! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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