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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

Overview
Reviews
Vehicles
4.8
183 Reviews
Call Dealership (410) 689-8000

6917 Ritchie Highway

Glen Burnie, MD

21061

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Showing 183 reviews

October 22, 2024

Very pleased with this service appointment. Reasonable price and received a complimentary loaner. Car was washed nicely. Only issue was that it took a bit longer than expected. More

by PD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We're thrilled to hear that you were pleased with your service appointment at i.g. Burton Subaru of Glen Burnie. It's great to know that you appreciated the reasonable pricing, complimentary loaner, and the car wash. We understand your concern about the time it took, and we appreciate your patience. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 22, 2024

Always a pleasure to work with I. G. Burton. Dealership who stands by the client after the sale for sure! Quick efficient service More

by Shawnremax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Buruca
Report | Print
Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, Shawn! We truly appreciate your kind words about i.g. Burton Subaru of Glen Burnie. It's wonderful to hear that you had a positive experience and that our team was able to support you efficiently after the sale. We look forward to assisting you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 22, 2024

Great sales experience. No pressure just a very honest price for a great car. Clean dealership and a great selection of the cars. My salesman was outstanding and very accomm More

by Ffjjdd2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 24, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great sales experience at i.g. Burton Subaru of Glen Burnie. It’s fantastic that you found our dealership clean and our selection impressive. We take pride in providing honest pricing and accommodating service. We look forward to serving you again in the future! Enjoy your new car! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 21, 2024

I was overcharged. Clerk said they would only charge diagnostic if new headlights did not work. They did work. And then they ran diagnostic which I did not approve. And More

by reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casandra buruca
Report | Print
Oct 23, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for sharing your experience. We understand your concerns regarding the charges related to the diagnostic service at i.g. Burton Subaru of Glen Burnie. We appreciate your feedback and would like the opportunity to address this matter further. Please feel free to contact us directly so we can assist you and ensure a resolution. Your satisfaction is important to us. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 18, 2024

I was very pleased with the selection of the vehicles and the customer service of Shawn. The entire experience was easy. More

by lorigehrig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Report | Print
Oct 21, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your kind words! We're thrilled to hear that you were pleased with our selection of vehicles and the excellent customer service provided by Shawn. At i.g. Burton Subaru of Glen Burnie, we strive to make every experience as easy and enjoyable as possible. We look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 16, 2024

The dealership was organized, easy to navigate, and quiet. I appreciate the early business hours and location. More

by swa22b737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi
Report | Print
Oct 19, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We're glad to hear that you found i.g. Burton Subaru of Glen Burnie organized and easy to navigate. It's great to know that our hours and location were convenient for you. We appreciate your support and hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 16, 2024

Very easy buying process. Everyone in dealer were so professional and nice! I would definitely recommend this dealer to everyone! More

by Skkukrer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Plehn
Report | Print
Oct 19, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with the buying process at i.g. Burton Subaru of Glen Burnie. Our team prides itself on professionalism and customer service, so your kind words mean a lot to us. We appreciate your recommendation and hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 15, 2024

Great service. Miguel is fantastic! I highly recommend Burton Subaru for any kind of service! More

by SAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Oct 17, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Miguel at i.g. Burton Subaru of Glen Burnie. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 15, 2024

I dropped by on a Friday afternoon - a time when they usually don't take drop-ins - and still they helped me. Turns out I didn't just have a tire with a nail in it - it was more serious requiring a new More

by savukarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Report | Print
Oct 17, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that our team at i.g. Burton Subaru of Glen Burnie was able to assist you, even during a busy time. We always strive to take care of our customers quickly and efficiently, and we're glad you were back on the road in no time. We appreciate your kind words and hope to see you again soon! Safe travels! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

October 14, 2024

Excellent service and respectful technicians. Helped me with a warranty issue with my Outback draining my battery More

by jtallis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Report | Print
Oct 16, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're so glad to hear that our team provided you with excellent service and assistance with your warranty issue regarding your Outback. At i.g. Burton Subaru of Glen Burnie, we strive to address our customers' concerns with respect and care. We appreciate your support and look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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