i.g. Burton Subaru of Glen Burnie

Oil change Took my suburu forester to the express service center. Staff was friendly and hospitable. Overall I was very pleased with the service. They do guaran Took my suburu forester to the express service center. Staff was friendly and hospitable. Overall I was very pleased with the service. They do guarantee to be in and out in 30 minutes or your next oil change is free. I was there 40 minutes and there was no mention of the free oil change next time. I figured if yiu guarantee it you should honor that. Overall good visit except for that hiccup. More

Outstanding and highly professional. Dan was so easy to work with and the whole process was surprisingly fast. from the time I decided which car I wanted to the time I was driving off the Dan was so easy to work with and the whole process was surprisingly fast. from the time I decided which car I wanted to the time I was driving off the lot with my new Subaru was amazing. Dan and the whole staff could not have been more friendly and helpful. I will be buying my next car from Wilkins. More

2016 Forester When I arrived at Wilkins, I was met by Dan Fisher. I had taken a test-drive at another dealership and had studied the Forester brochure so I had a f When I arrived at Wilkins, I was met by Dan Fisher. I had taken a test-drive at another dealership and had studied the Forester brochure so I had a fair idea as to the model of Forester I wanted. Dan was knowledgeable about the Forester and answered my questions. At no time did I feel any pressure to buy. He had the vehicle that met my requirements brought to the showroom area where he explained its features. The whole buying experience was very professionally done and I came away very satisfied with the experience. More

Great Price and Customer Service I was thrown in the market for a new vehicle before I wanted to be. I needed a reliable, reputable vehicle for my new commute so a friend recommended I was thrown in the market for a new vehicle before I wanted to be. I needed a reliable, reputable vehicle for my new commute so a friend recommended a Subaru. I found Wilkins Subaru online and saw a car that I liked. I emailed the dealer and received an immediate response. The following day I went to Wilkins, met with salesman Don Plehn and test drove a 2016 Subaru Legacy 3.6R Limited. I was honestly surprised at how this vehicle handled and how nice the vehicle's interior was. I received a price from sales manager Jay Danick and compared the price with what I found through TrueCar and USAA. The price that I was given was actually in the "exceptional value" area on TrueCar meaning that I was given a great price. After selling my previous vehicle to CarMax in White Marsh Don actually drove from Glen Burnie to White Marsh to get my wife and I and take us back to the dealer. Right from the beginning both Don and Jay made us feel like family. I highly recommend Wilkins Subaru to anyone looking for great service and price. More

Fantastic Buying Experience The minute I walked out of my car Dan Fisher appeared and assisted me. He took me for a test drive and I informed him what I wanted in the Outback. The minute I walked out of my car Dan Fisher appeared and assisted me. He took me for a test drive and I informed him what I wanted in the Outback. He checked his inventory and discovered what I wanted was not on the lot. After talking to Jay, he came back and told me the Outback with everything I wanted was on its way to the dealership today. I was shocked and pleasantly surprised. Purchased the car the next day. Thank you Wilkins Subaru!! More

Todd, from Wilkes called ask why we did purchase a Outback After talking to Todd, he gave us appointment for 11, on Saturday, to meet with the person to get price and a vehicle. Went we arrived for our appo After talking to Todd, he gave us appointment for 11, on Saturday, to meet with the person to get price and a vehicle. Went we arrived for our appointment, we were told they do not make appointment to meet with customers, first come first serve. The man in charge of work with u, was very rude. We left and purchase our second Subaru at Annapolis Subaru. This is the second time we try to buy a vehicle at Glen Burnie Subaru, your whole sale department needs to change BIG time. More

Great Experience at Wilkins I was very satisfied with my experience at Wilkins. Everyone was super polite and easy to work with. I would very happy to recommend them to anyone I was very satisfied with my experience at Wilkins. Everyone was super polite and easy to work with. I would very happy to recommend them to anyone that is looking to buy a car. Thanks! Sunil More

Best New Car buying experience After considerable research, we determined the Subaru Forester Touring was one of the cars under serious consideration. In it's size/price bracket, i After considerable research, we determined the Subaru Forester Touring was one of the cars under serious consideration. In it's size/price bracket, it had all the bells and whistles, (e.g. Eye Sight Drive Assist features (pre-collision braking, lane departure, adaptive cruise control and backup camera, etc.) to protect us and our grand children when they are with us. Our first contact was with the car buying service rep, Stephanie Eicher, who started the process expeditiously. When we went to the dealership, Dan Fisher, our salesperson, set my wife up with a familiarization ride. We had not yet made a decision, until the demo ride was finished. We were impressed, and after some private consultation, decided to buy. We then specified to Dan what model we wanted and the options we wanted. We were not pressured to add anything extra. Jay, the manger, explained that due to our specific configuration, they had to order our Forester, which was not a problem for us. As we weren't selling our 13 year old car until we had a new one. I know that to be true as I checked all dealerships within a 75 mile radius. When we went to pick up our car, the paperwork was a smooth process even to the point where Dan called our insurance co. and they added the vehicle and faxed the insurance id card to Wilkins. When we finished the paperwork, the Maryland registration and our insurance card were put in the document package that comes with the car. Before we were allowed to leave, we were asked if we wanted their "Systems" lady to go over the features of the vehicle with us. We said yes as this car has a lot of capability the old car didn't have. She was very patient, ensuring all our questions were answered. All the personnel at Wilkins were very professional and courteous. As we have not yet had any service done, we hope it will be of the same high quality as the sales process. More

Painless purchase of my Subaru We just purchased our second Forester in the last 2 years from the same dealership. It was stress free, no high pressure. I told them what I wanted We just purchased our second Forester in the last 2 years from the same dealership. It was stress free, no high pressure. I told them what I wanted and they provided the goods with no hassle. Very good experience. I highly recommend this dealership. The salesman, Don Plehn was very helpful. understanding, and very patient. More

Great experience buying new Subaru Just traded in old Subaru for new Subaru; process of looking at potential models and getting a new car was painless; Joseph Landi particularly helpful Just traded in old Subaru for new Subaru; process of looking at potential models and getting a new car was painless; Joseph Landi particularly helpful More