i.g. Burton Subaru of Glen Burnie

Some times...Daughter knows best It was time for new car... The daughter had such a great experience traveling across America in her Subaru, she is a "Evangelist" for the brand... I It was time for new car... The daughter had such a great experience traveling across America in her Subaru, she is a "Evangelist" for the brand... I started my search with Wilkins Subaru as an "internet inquiry" with Andrew Hudson and Pattai Fischetti, they started me looking for what I wanted ... they didn't try to move me to somewhere I didn't want to go... Greatly appreciated... So off I went to Wilkins Subaru... a bit of a drive but well worth the time... Met at the door by the Sales Team... Jay Danick and Dan Fisher, on a Saturday morning... they went right to work to together... to get me the exact car I was looking for. Jay arranged to have the car ready for pick up at 9:00 am Monday morning. Dan did a great job preparing all the paperwork. Tom Ebersole, the Finance Manager, guided me thru all the financing options and found the right fit for me Andrew Peace... with " great patience" show me all the features on the car and set up "Blue Tooth" Met the Won Suh the Service Representative, he covered maintenance schedule for the new car. All the bases covered... Very good buying experience... recommend these guys and gals to everyone... More

Best Dealership I have experienced. The first experience with Subaru was last year when I bought a Crosstrek and I loved the car to no end. The Manager, sales man, Service Department. The first experience with Subaru was last year when I bought a Crosstrek and I loved the car to no end. The Manager, sales man, Service Department. No problems ever. After a year I realized I needed a bigger car so I just recently purchased an Outback Limited. Dealt with the Manger who by the way is the best of the best, and then Don Plehn. I was very satisfied with everything that day. I was in and out within 2.5 hours. The car came with quite a few options and Don spent the time to go over most of the them with me and let me know that I can ask him anything when I come across something I don't understand. The feedback afterwards was wonderful as well. More

Best car buying experience ever! We had a great experience buying our new Subaru Imprezza on 11/30/15. The car itself is wonderful and the Wilkins Subaru people were very helpful inde We had a great experience buying our new Subaru Imprezza on 11/30/15. The car itself is wonderful and the Wilkins Subaru people were very helpful indeed with our questions and education on the use of the bells and whistles etc! But our most impressive experience was with Tim Phillips the sales rep who test drove, answered our many questions and ultimately sold us this vehicle. We found him to be courteous, knowledgable, helpful, entertaining and just everything you could hope for in a car buying experience! And, I personally generally do not enjoy car buying myself, but I have to say I did enjoy this one and Tim Phillips really did make this our best car buying experience ever! (And, we have bought quite a few cars in our lives so far!) So, while we want to give a great five star review to Wilkins Subaru generally for a good experience, our biggest shout out is to Tim Phillips, in our experience the best, most knowledgable, most helpful sales rep we have had to good fortune to work with ever!! Sound over the top? Well just go to Wilkins Subaru/GMC/Buick, ask for Tim Phillips and I can guarantee a fast, helpful and enjoyable experience!! More

Easy, No-Hassle Buying Experience Great customer service and easy buying experience. From the internet sales staff to the showroom sales person we received great service, prompt messa Great customer service and easy buying experience. From the internet sales staff to the showroom sales person we received great service, prompt messages and a no hassle experience. We would definitely purchase from Wilkins Subaru again! More

Great experience at Wilkins! We had a wonderful experience shopping at Wilkins for our new Subaru. Don was patient, knowledgable, and helpful. I would recommend Don and his team f We had a wonderful experience shopping at Wilkins for our new Subaru. Don was patient, knowledgable, and helpful. I would recommend Don and his team for anyone looking to buy a Subaru. More

Great place to Buy a Car First they honored the internet quote I asked for and was given. No hidden fees tacked on it was the out the door price I requested. Salesman Joe La First they honored the internet quote I asked for and was given. No hidden fees tacked on it was the out the door price I requested. Salesman Joe Landi was a big help and very friendly and got the whole process done in less then 3 hours. Financing was painless no pressure to buy additional items and rates were excellent too. Over all a very friendly place but the best thing of all was there was no hint of the dreadful game playing alot of dealers use bouncing customers from salesman to GM and back etc. I asked for a price quote what they gave me was reasonable according to research I had done and it was honored when I showed up. Best car buying experience I've had and I've bought many cars. More

2015 Forester Purchase Very happy with my purchase. Joel Becker was quite knowledgeable and professional. The entire experience at Wilkins Subaru was good and I would cert Very happy with my purchase. Joel Becker was quite knowledgeable and professional. The entire experience at Wilkins Subaru was good and I would certainly recommend them. More

Second purchase was as positive as the first! This is our second go-round with purchasing a new Suburu with Wilkins, and it was as pleasant as our first back in 2014. Pleasant is not often associ This is our second go-round with purchasing a new Suburu with Wilkins, and it was as pleasant as our first back in 2014. Pleasant is not often associated with buying a car, but the folks at Wilkins definitely go out of their way to reduce any unpleasantness associated with buying a car. The overall process was smooth, efficient and courteous, Everyone from Don, our sales associate, to the sales manager (my apologies-I didn't catch his name) to the person who handled the financing, was helpful and respectful for our time and concerns as we worked through the purchase process. If you are considering a Suburu, go to Wilkins first. You will not be disappointed. More

Waste of Time I went to Wilkins looking for a new 2015 Outback. The salesman was very unhelpfull and took an attitude like since the Outback is selling well I shoul I went to Wilkins looking for a new 2015 Outback. The salesman was very unhelpfull and took an attitude like since the Outback is selling well I should be gratefull for his help and be willing to pay an inflated price. I threw his card in the trash and went to another dealer where they were much more helpful and had a better price. I ordered my 2016 3.6R Outback from the other dealer. More

Purchase a 2015 Forester My time at Wilkins was painless! My sales person, Joel Becker, made my purchase run smoothly. At no time, was there any uncomfortable pressure from Jo My time at Wilkins was painless! My sales person, Joel Becker, made my purchase run smoothly. At no time, was there any uncomfortable pressure from Joel or any of the Wilkins staff that I dealt with. After arriving home, there was one thing I didn't quite understand about one of the console lights on the car so I called Joel and he immediately got back to me and calmly explained what was going on. Subsequently, he called me two days after the sale to see if I had any questions about the car and to see if everything was running satisfactorily. Joel was thoroughly professional and a really nice person to deal with. Over the years, I have had a number of cars and this was the most enjoyable buying experience that I have had. I would definitely recommend Wilkins Subaru. :) More