i.g. Burton Subaru of Glen Burnie

They are very rude and thiefs Very rude sales people. They act like they are doing you a favor by selling you a subaru. Subaru sells itself but does not mean you can be rude to cus Very rude sales people. They act like they are doing you a favor by selling you a subaru. Subaru sells itself but does not mean you can be rude to customers who come in to buy a car. I am going to Annapolis Subaru. First of all they try to lowball you on the trade and then they are rude when trying to sell you the new car. Stay away from Wilkins Subaru. More

Great experience overall! Denise and Jay were absolutely amazing! They made buying my first car completely hassle free, and we're totally understanding of my needs. They stayed Denise and Jay were absolutely amazing! They made buying my first car completely hassle free, and we're totally understanding of my needs. They stayed in my budget and did everything possible to make my experience a positive one! Thanks guys- I would totally recommend this dealer!! More

2nd Subaru in a year Dennis is the guy to go to if you want a good deal on getting a new Subaru! You know he takes care of you when you go back for a second car. I've sea Dennis is the guy to go to if you want a good deal on getting a new Subaru! You know he takes care of you when you go back for a second car. I've searched through all the dealers in the area and Dennis is able to pull through for me every time I go to get me the best deal. A+ in salesmanship and customer service! More

Solid experience No real complaints. We liked out salesman, Don. He was helpful, but not pushy... especially for how long it took us to decide what we wanted to do! S No real complaints. We liked out salesman, Don. He was helpful, but not pushy... especially for how long it took us to decide what we wanted to do! Sales manager and finance were both pretty streamlined and didn't take more time than they needed to. Don offered snacks and water throughout the process and was knowledgeable when we asked questions. Overall, a great car buying experience. The parts counter was friendly and quick. However, we did ask the service desk to look into how easy it was to swap out some metallic-painted plastic door paneling for the faux-wood, and I'm pretty sure they're not going to follow up. I'll get the answer somewhere so it's not a big deal, but they said they would call back. Certainly not a deal breaker in the future. More

Great shop; a little unorganized. Went for an oil change and other routine inspection. Made an appointment for a regular inspection earlier in the week and when I arrived it was as if Went for an oil change and other routine inspection. Made an appointment for a regular inspection earlier in the week and when I arrived it was as if no one knew that I made an appointment. Furthermore, one of the service men didn't appear to be in the best mode stating, "this one isn't my car!" to a fellow employee. Service overall was great. More

Oil change Took my suburu forester to the express service center. Staff was friendly and hospitable. Overall I was very pleased with the service. They do guaran Took my suburu forester to the express service center. Staff was friendly and hospitable. Overall I was very pleased with the service. They do guarantee to be in and out in 30 minutes or your next oil change is free. I was there 40 minutes and there was no mention of the free oil change next time. I figured if yiu guarantee it you should honor that. Overall good visit except for that hiccup. More

Outstanding and highly professional. Dan was so easy to work with and the whole process was surprisingly fast. from the time I decided which car I wanted to the time I was driving off the Dan was so easy to work with and the whole process was surprisingly fast. from the time I decided which car I wanted to the time I was driving off the lot with my new Subaru was amazing. Dan and the whole staff could not have been more friendly and helpful. I will be buying my next car from Wilkins. More

2016 Forester When I arrived at Wilkins, I was met by Dan Fisher. I had taken a test-drive at another dealership and had studied the Forester brochure so I had a f When I arrived at Wilkins, I was met by Dan Fisher. I had taken a test-drive at another dealership and had studied the Forester brochure so I had a fair idea as to the model of Forester I wanted. Dan was knowledgeable about the Forester and answered my questions. At no time did I feel any pressure to buy. He had the vehicle that met my requirements brought to the showroom area where he explained its features. The whole buying experience was very professionally done and I came away very satisfied with the experience. More

Great Price and Customer Service I was thrown in the market for a new vehicle before I wanted to be. I needed a reliable, reputable vehicle for my new commute so a friend recommended I was thrown in the market for a new vehicle before I wanted to be. I needed a reliable, reputable vehicle for my new commute so a friend recommended a Subaru. I found Wilkins Subaru online and saw a car that I liked. I emailed the dealer and received an immediate response. The following day I went to Wilkins, met with salesman Don Plehn and test drove a 2016 Subaru Legacy 3.6R Limited. I was honestly surprised at how this vehicle handled and how nice the vehicle's interior was. I received a price from sales manager Jay Danick and compared the price with what I found through TrueCar and USAA. The price that I was given was actually in the "exceptional value" area on TrueCar meaning that I was given a great price. After selling my previous vehicle to CarMax in White Marsh Don actually drove from Glen Burnie to White Marsh to get my wife and I and take us back to the dealer. Right from the beginning both Don and Jay made us feel like family. I highly recommend Wilkins Subaru to anyone looking for great service and price. More

Fantastic Buying Experience The minute I walked out of my car Dan Fisher appeared and assisted me. He took me for a test drive and I informed him what I wanted in the Outback. The minute I walked out of my car Dan Fisher appeared and assisted me. He took me for a test drive and I informed him what I wanted in the Outback. He checked his inventory and discovered what I wanted was not on the lot. After talking to Jay, he came back and told me the Outback with everything I wanted was on its way to the dealership today. I was shocked and pleasantly surprised. Purchased the car the next day. Thank you Wilkins Subaru!! More