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i.g. Burton Subaru of Glen Burnie

Glen Burnie, MD

4.8
183 Reviews

6917 Ritchie Highway

Glen Burnie, MD

21061

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Showing 183 reviews

November 18, 2024

I had an amazing experience buying my new wonderful 2024 Subaru Crosstrek. My agent was Vik and he was outstanding from the beginning to the end. He kept me well informed, educated me about the car, answere More

by pameverett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vik
Nov 18, 2024 -

pameverett responded

I would highly recommend I G Burton of Glen Burnie, MD. Excellent service is all regards.

November 13, 2024

I had a great experiences with Bik at this location last weekend and bought subaru crosstrek. Bik is a great person who negotiated with me nicely to get what I was looking for. I highly recommend him to eve More

by Kussaamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bik Shrestha
Nov 14, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We’re thrilled to hear about your great experience with Bik at i.g. Burton Subaru of Glen Burnie. It’s fantastic that you found the perfect Subaru Crosstrek and appreciated Bik's negotiation skills and follow-up. Your recommendation means a lot to us! We look forward to seeing you again and hope you continue to enjoy your new Crosstrek! Sincerely, The Team at i.g. Burton Subaru of Glen Burnie

November 10, 2024

We drove in for an oil change and tire rotation. They waited on us quickly and finished the work on time. More

by dymeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 13, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your review! We're glad to hear that your oil change and tire rotation were completed quickly and on time at i.g. Burton Subaru of Glen Burnie. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 09, 2024

Friendly, knowledgeable staff and mechanics. Provided loaner car. Fully explained service and charges. Long time customer. Won't go to another dealership. Service people listen to customer conce More

by rbq6367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel and Carl.
Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our friendly and knowledgeable staff at i.g. Burton Subaru of Glen Burnie. It's fantastic to know that you appreciate our service team's attentiveness and the amenities we offer. Your loyalty as a long-time customer means a lot to us. We look forward to seeing you again for your future service needs! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 09, 2024

We drove from Southern Maryland up to Glen Burnie to buy from i.g. burton. Don Plehn was our salesman and he was great!! I would highly recommend this dealership! They have a huge selection to choose from a More

by WillMosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Plehn
Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Don at i.g. Burton Subaru of Glen Burnie. We take pride in our selection and customer service, and it's great to know that Don helped you find exactly what you wanted. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 08, 2024

My service with Miguel was outstanding! He made me feel valued as he listened to my concerns and assured me that my vehicle is in great condition. I think him for making me feel like a valu More

by Alicethegreat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful feedback! We're thrilled to hear that Miguel provided you with outstanding service and made you feel valued at i.g. Burton Subaru of Glen Burnie. It's great to know your concerns were listened to and that your vehicle is in great condition. We appreciate your trust in us and hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 08, 2024

The transaction was straightforward. The truth in the Estimate Disclosure was executed exactly as was written. More

by Palladium409
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Nov 12, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your positive feedback! We're thrilled to hear that your transaction at i.g. Burton Subaru of Glen Burnie was straightforward and that our Estimate Disclosure met your expectations. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 07, 2024

I was there early and though they hadn’t open an agent said that they would soon, once my car was in which was to change a part I waited in the comfortable wait area that had complimentary coffee and sna More

by mariert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you, we appreciate your kind words! We're delighted to hear that your experience at i.g. Burton Subaru of Glen Burnie was pleasant and that you enjoyed our comfortable waiting area. It's great to know that our team provided friendly and courteous service while efficiently getting your car ready. We look forward to welcoming you back for your next visit! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 07, 2024

Service was good, was hoping it was faster but when it's free there's not much to complain about. More

by militarygnrl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 08, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your feedback! We appreciate you taking the time to share your experience at i.g. Burton Subaru of Glen Burnie. We’re glad to hear that you found the service good, and we understand that wait times can sometimes be longer than expected. We're grateful you took advantage of our complimentary service. We hope to see you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

November 06, 2024

Great experience. People are very helpful and courteous. The place is very clean. They treat you like family More

by rodriguez.felicita@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Sultan
Nov 07, 2024 -

i.g. Burton Subaru of Glen Burnie responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at i.g. Burton Subaru of Glen Burnie. Our team takes pride in being helpful and courteous, and we strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

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