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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

4.7
260 Reviews

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 260 reviews

February 09, 2023

Good customer service I would send some one there for service for their car to be serviced More

by sjones625265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Please reach out to us if you need anything else! 😊

February 08, 2023

Top notch service, for the vehicle and for the customer. What more could you ask for? Glad to give them my business. You will be too! More

by Brian Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our dealership! Please reach out to us if we can be of any additional assistance! ♥

January 25, 2023

Most of the time my experiences with the service department are positive but I'm not overly pleased with the last visit as one of my requests was not met even after making the request not only by ph More

by danieltoldham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your experience with our team. We would be happy to address your concerns if you would allow us the opportunity to do so! 🙂

January 24, 2023

The service department personnel have been very good at taking care of my vehicle, getting me scheduled and being punctual with my appointments. They have been on top of recalls before I get to ask about t More

by RamDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Lucas
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our dealership! Please let us know if we can be of any additional assistance! ♥

January 23, 2023

Top notch staff AND service. What more could you ask for? Glad to give them my business. More

by Brian Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey, Janice(?)
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team, Brian! Please reach out to us if you need anything else! ♥

January 16, 2023

Friendly, Professional, courteous, punctual, thoughtful, respectful, caring people working at the dealership. They provide clean accommodations while waiting for your vehicle to be serviced. They also provi More

by yolandalaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
Feb 13, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our dealership! We greatly appreciate it and we're always here if you need anything! ♥

January 07, 2023

Friendly staff, followed through with service agreements, does a great job in timely manner as promised More

by Purelement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janice, Ryan
Jan 07, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team! We're glad we could assist you and if you need anything else please let us know! ♥

January 06, 2023

Service department is spectacular. We are thinking about having all our service work done here after this. More

by H.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I did not get their names but they were very good at their job.
Jan 07, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Please reach out to us if you need any additional assistance! ♥

December 22, 2022

My experience was very good. The staff was very friendly and pleasant. I was taken on time and my service was sone in a timely fashion. More

by Candelorodan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All service staff
Jan 02, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Let us know if you need anything else! 😊

December 21, 2022

My experience was great. Robert and the sales manager worked with me to get me exactly what I wanted! More

by Jennybee24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 21, 2022 -

Jennybee24 responded

Thank you for the great service!

Jan 02, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team and our dealership! Please reach out to us if we can be of any additional assistance! ♥

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