i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
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The service department is the best. They are always friendly, they go out of their way to try to save me money. The service itself is always great, they are fast and professional. I wou They are always friendly, they go out of their way to try to save me money. The service itself is always great, they are fast and professional. I wouldn’t take my truck anywhere else. More
Most of the time my experiences with the service department are positive but I'm not overly pleased with the last visit as one of my requests was not met even after making the request not only by ph department are positive but I'm not overly pleased with the last visit as one of my requests was not met even after making the request not only by phone when scheduling my service appointment but also again upon drop-off (I waited for the vehicle) for the appointment. The work they did was performed correctly aside from the request that seemed to go unacknowledged. I own a Wrangler and requested a "5-tire rotation" and they only did a standard "4-tire rotation." Not a big deal but since it was requested and not performed I can't give them better than an average rating for this particular visit. The service writer was cordial and professional as always so no complaints there. More
The service department personnel have been very good at taking care of my vehicle, getting me scheduled and being punctual with my appointments. They have been on top of recalls before I get to ask about t taking care of my vehicle, getting me scheduled and being punctual with my appointments. They have been on top of recalls before I get to ask about them. I’m very pleased with them. More