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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

4.7
259 Reviews

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 259 reviews

November 29, 2023

Everyone was excellent! Owen was wonderful! Great experience throughout the entire process. This is my 3rd Grand Cherokee Jeep. More

by Lpapa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen
Dec 07, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! Please reach out to us if we can be of any assistance! ♥

November 27, 2023

We are a return customer and we worked with Kyle. He did a great job on both of our sales. More

by jwilson7283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Woerner
Dec 07, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Please reach out to us if we can be of any assistance! ♥

November 23, 2023

I couldn't be more satisfied with the treatment I always receive from IGBurton. The sales manager always goes above and beyond for us! The salesman and finance manager were amazing too! They are so friend More

by travlin7815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle R, Owen, Laura
Dec 07, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! We hope you absolutely love your new vehicle and we're here if you ever need anything! 😊

November 19, 2023

Very nice and accommodating staff. Sales person was very nice and easy to deal with More

by sbiddle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hill
Nov 21, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! Please reach out to us if we can ever be of any assistance! ♥

November 09, 2023

I was disappointed to find out they do not rotate duelly tires, I think that information should be on the website Also the next after the dealership worked on my car my check engine came on, coincidence? W More

by Navy Brat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 14, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback for our team. We apologize for the confusion and we will make our team aware so that we can make adjustments on our end. We would also be happy to assist you with any other concerns you may have if you'd like! 🙂

November 06, 2023

Damaged my 2023 1500 during oil change now dragging feet to fix it. Thought things may be different once Burton took over. Sadly, I see poor business as usual. Seriously, with all the options out there why More

by Bearbilly68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocco
October 30, 2023

Staff is very friendly and ensures that customers leave happy. I wouldn't even consider car shopping anywhere else! It's MOPAR OR NO CAR for me. More

by Miltonwbstr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Kyle and Laura
Oct 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your feedback for our team! Please reach out to us if we can be of any additional assistance! ♥

October 27, 2023

Their prices are exorbitant however if you do get work done there it's usually good and my repair done correctly. I don't like how the service manager, in an insistent kind of way, wants me to give a 5 st More

by Bdingle048
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Oct 30, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback for our team. We've made our General Manager and our Service Director aware of your concerns and we hope that we'll have the opportunity to better serve you in the future.

October 10, 2023

YES,,I WOULD BUY A NEW JEEP AGAIN. ..MY SON'S OWN JEEPS TOO IN VEGAS..GREAT SERVICE More

by LMONKEYBIZ53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VINNIE
Oct 23, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We really appreciate the opportunity to assist you and if you need anything else please let us know! 😊

October 06, 2023

This time bad experience number one they did not check something that needed to be checked an app Axel and number two they did not put my sticker on after my oil change and number three they did not reset More

by jcenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t knoe
Oct 23, 2023 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for your feedback for our team. Our Service Director, Eli, would be happy to discuss your experience with you if you'd allow him the opportunity to do so. He can be reached at (302) 404-5215