i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
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Great dealership with excellent customer service This is the second time that I have been visited this dealership to buy a car. They are very easy to work with and will go above and beyond to get you This is the second time that I have been visited this dealership to buy a car. They are very easy to work with and will go above and beyond to get you the best financing available. I definitely recommend this dealership and Jeff Garrison, the sales manager, is incredible to deal with because he works with you and area banks to get the best deal possible. More
Great experience ... would go back again! I just recently purchased a 2016 Charger Scat Pack and it couldnt have been a better experience.My salesman was Sam and he was very professional and a I just recently purchased a 2016 Charger Scat Pack and it couldnt have been a better experience.My salesman was Sam and he was very professional and answered all my questions thoroughly without hesitation. Jim in finance was very professional as well and made the buying process painless and made me feel comfortable. Sam was even generous enough to put my Charger in the showroom while i was on my way to get the car so that I could see the car all cleaned up and not dirty from the rain. Overall very happy and would definitely come back for future purchases. More
Great Experience !!! Just want to say that I had a great experience purchasing a new vehicle this week from BCP Smyrna. I made the 30-mile trip based on a glowing recomme Just want to say that I had a great experience purchasing a new vehicle this week from BCP Smyrna. I made the 30-mile trip based on a glowing recommendation from a complete stranger, and I was not disappointed. Greg, Joe, and Jeff were all great...professional, helpful, knowledgeable. I made my decision almost immediately. They had the car I was looking for, at a fair price, were responsive to my questions, checked and re-checked to ensure I got every rebate available. Perfect transaction. Highly recommended. A+ More
Always Great I see where some people "vent" online. I have never had any issue at all. I am not one to write reviews, but from my perspective, from my car purcha I see where some people "vent" online. I have never had any issue at all. I am not one to write reviews, but from my perspective, from my car purchase to my schedule maintenance, I have always been pleased. More
Never Again My AC was not blowing as cool as it should. They reported expansion valve was leaking. I asked them to check for any other leaks while it was there. T My AC was not blowing as cool as it should. They reported expansion valve was leaking. I asked them to check for any other leaks while it was there. They said they would. They called and said it was ready and to bring $500. Went to pick it up and it blew warm. Showed them where they're dye was leaking out of another spot on the same line they did the worked on. Leaking so bad the tracer dye was dripping on the ground. Wanted to charge me another $170 to evacuate and recharge plus whatever the repair would be. I have no problem paying for repair, but to expect me to pay for another evacuate and recharge when it was blowing warmer than when I dropped it off and was still on their lot is ridiculous. Told them thanks but no thanks. More
Thank You I was just at a dealership in Wilmington, was told my 2007 Aspen needed an entire fuel pump because my gas guage was dropping to empty sometimes. The I was just at a dealership in Wilmington, was told my 2007 Aspen needed an entire fuel pump because my gas guage was dropping to empty sometimes. They told the repair was over $750.00 !! I took it to BCP on a recommendation from neighbors. They found a wire that had been chewed by a rodent, it was hanging on by a strand !! Repair total $150.00 !! Saved me $600.00 !! Thank You More
Great service staff!!! Love the service dept!!!! Sales Is awesome bought four cars here in past 7 years staff in sales an service are always friendly an helpful.. Love the service dept!!!! Sales Is awesome bought four cars here in past 7 years staff in sales an service are always friendly an helpful.. More
Horrible experience I called the dealership because I was having an issue with my truck. The receptionist in 4-30-16 was rude and the service dept was upset because I wan I called the dealership because I was having an issue with my truck. The receptionist in 4-30-16 was rude and the service dept was upset because I wanted them to make an arrangement to look at my truck. I was hung up on and the receptionist refused to connect me to the service dept because they were all busy helping customers. Really I was just talking to him a minute ago and now he is to busy to take a call!!! I'm glad I did not take my truck there! Would not recommend this dealership to anyone! More
Fast and Effecient No appointment Oil Change.. Better than those "Quicky" places. Arrived at 8:00, they found a recall that needed to be done. Before I new it, the car No appointment Oil Change.. Better than those "Quicky" places. Arrived at 8:00, they found a recall that needed to be done. Before I new it, the car was done .. Just over 1 hour, Oil changed, Tires Rotated, recall for air bag done !! I would have to make two trips had I gone to "Jiffy's". Didn't know about recall and they didn't either. Thanks !! More
Purchased a new vehicle Second vehicle purchased at BCP for myself and my husband has purchased one. We will continue to go to BCP to purchase vehicles and have our vehicles Second vehicle purchased at BCP for myself and my husband has purchased one. We will continue to go to BCP to purchase vehicles and have our vehicles serviced. Everyone is so helpful & easy to work with! Highly recommended ! More