i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
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My salesman Don is awesome. Very helpful and willing to make sure we had the best experience and making sure my Jeep was perfect. He continues to contact us to make sure everything is good and bought us Je make sure we had the best experience and making sure my Jeep was perfect. He continues to contact us to make sure everything is good and bought us Jeep hats and Jeep car toy for my son More
Repairs Received very good communication and updates from the service representative professional and friendly Vehicle engine diagnostic troubleshooting an Received very good communication and updates from the service representative professional and friendly Vehicle engine diagnostic troubleshooting and repairs requested was completed by the service Overall good job by all involved More
Customer service was great. Was able to have a shuttle to pick me up and drop me off. Now, unfortunately i was given a call by the concierge service who took my info and said that if i went into the dealersh pick me up and drop me off. Now, unfortunately i was given a call by the concierge service who took my info and said that if i went into the dealership they would have all my information and be able to help in any way to purchase a vehicle. By no account did this happen, the sales staff was great and did help to a point, but was completely unaware of who I was or the reason why I came in. I understand the sales gimmick, but to drag you into a store, and get low balled on a vehicle, this goes against every part of trying to sell a vehicle. More
Great service nice people to work with. Very accommodating. I would highly recommend if burton to anyone interested in a car or truck in the future accommodating. I would highly recommend if burton to anyone interested in a car or truck in the future More
Close to where I live. Don't need appointment for oil change. Fast service. Fair prices. Oil change special, 3 for little more than price of 1. change. Fast service. Fair prices. Oil change special, 3 for little more than price of 1. More
I highly recommend IG burton smyrna they are an honest I highly recommend IG burton smyrna they are honest car dealer unlike holden dodge/jeep in governors ave in dover. I went to have my tire rotation don I highly recommend IG burton smyrna they are honest car dealer unlike holden dodge/jeep in governors ave in dover. I went to have my tire rotation done in holden jeep and i marked the rear tires with sharpie to my surprise it was still in the same spot. My tires were never rotated and went back inside to question about it and i got refunded. More
Everything was great. The only thing is when they did the inspection, they didn’t mention our head light was out. We found out it was when we got home. inspection, they didn’t mention our head light was out. We found out it was when we got home. More
Jenn was the most amazing person to work with she wasn’t pushy, very helpful, patient and understanding. Thanks Jenn. Thanks Greg as well. You guys were a pleasure to work with. Loving the Jeep! pushy, very helpful, patient and understanding. Thanks Jenn. Thanks Greg as well. You guys were a pleasure to work with. Loving the Jeep! More
Service is good. Issue was repaired correctly. Keeping the customer in the loop so they can plan their day needs more attention. Verbal explanation of repairs would be welcome. Customer service is friendl the customer in the loop so they can plan their day needs more attention. Verbal explanation of repairs would be welcome. Customer service is friendly and offers text communication during repair period but could to a better job responding to customer text requests. More
Jeepers Keeper I’ll know that I’ll keep having my Jeep serviced here. They’re great! The staff are Prompt, friendly and thorough. You won’t be disappointed. I’ll know that I’ll keep having my Jeep serviced here. They’re great! The staff are Prompt, friendly and thorough. You won’t be disappointed. More