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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

4.7
259 Reviews

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 259 reviews

March 08, 2021

Kayla was great to talk to and was very thorough. She made sure that I was well taken care of and kept me informed as to the status of my vehicle More

by chuffman4768
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Charles, Mark
Mar 10, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for Kayla and our team! We hope your vehicle is treating you well and we're here if you need anything else!!

March 06, 2021

Great experience all around! Before and after deal was made. Owen was a great salesman, very helpful and personable. Would definitely come back again in the future! More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Bach
Mar 08, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for Owen and our dealership, Ed! We appreciate you taking the time to share your experience with our team and if there's anything we can do for you please let us know!

February 08, 2021

The only reason I gave it one star is because they did not offer negative numbers. The people in the service desk did not know what they were doing More

by smith_david6750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaitlyn Baitsholts
Feb 09, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

David, we're sorry with the experience you had with a member of our team. The employee in question is no longer with the company and we do hope we have the opportunity to provide you with a better experience in the future.

Feb 09, 2021 -

smith_david6750 responded

Sorry but i choose not to use your services

Feb 09, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

No worries David. Thank you for your feedback and best of luck with your vehicle!

January 30, 2021

The Dealership had the vehicle with the optikns I was looking for. I decided at 2:00pm to go and test drive it. I completed my purchase that afternoon. (IG Burton Smyrna is 45 min from where I live.) More

by Wreesehitchens3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Haldas was knowledgeable on the model and easy to work with.
Feb 04, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team and congratulations on your purchase! We appreciate you traveling a distance to visit us and we're thrilled we could send you home in a new vehicle!

January 26, 2021

The service department is always nice and respectable it’s a pleasure haveing to deal with them good people and service with a smile ...great place to deal with More

by goosegod72372@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 04, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our service department! We hope your vehicle is treating you well and we're here if you need anything!

January 23, 2021

Very helpful and very professional Experience in making Very helpful and very professional Experience in making purchase was very good. Like I could do a lot online and did not have to spend day in the d More

by nurselv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie
Feb 04, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our dealership! Please let us know if you need anything!

January 14, 2021

We leased our new Jeep Grand Cherokee, working with Tom Haldas. He was very attentive to our needs and requests. We drove off with our car the same day! Thank you. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Haldas
Feb 04, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for Tom and our dealership, Janet! We hope you love your new vehicle and we're here if you need anything!

January 13, 2021

Service department was very friendly and helpful. My vehicle was in and out when they said it would be. The price of the work was done to my vehicle was less than they quote me. More

by beckbec72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coral
Feb 04, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our service team! We hope your vehicle is treating you well and we're here if you need anything!

December 08, 2020

Very good and worked great with me and made the decision a lot easier when I made my purchase and has stayed in contact to make sure everything was good More

by slim2832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny stephano and chris
Jan 12, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for Vinny and Chris! We hope your vehicle is treating you well and we're here if you need anything!

December 08, 2020

Everyone was polite and they gave me very clear information. Mr. Jones showed me what I was interested in and worked me out a reasonable deal. Thanks to everyone. More

by beckyhylaquilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Jones
Jan 12, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for Ron and our dealership! Please let us know if you need anything!! 😊

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