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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

4.7
259 Reviews

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 259 reviews

May 12, 2021

They couldn't even install a tow hitch. Won't even call me back. Put false information on my loan agreement . They cannot be trusted More

by BOC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron
May 19, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you for sharing your feedback with our dealership. Your comments have been forwarded to our GM Vince and I hope that we are able to come to a resolution regarding your concerns.

May 11, 2021

Great job all around! Vinny, placed my vehicle order and kept me updated on its status. Upon delivery, made sure the vehicle was clean, full of gas and ready to go. Excellent job! More

by Jjfoye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stephano
May 19, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for Vinny and our dealership! We hope you're enjoying your new vehicle and if there's anything we can do for you please let us know!

April 27, 2021

Recently needed a speed sensor on my 2016 Jeep Patriot. Vehicle was repaired the same day I dropped it off! I was kept informed of the status and very satisfied with the repair! More

by phyllisdj.harrington@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coral Mills
May 10, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for sharing your experience with our dealership! We're so glad we could assist you with the repair on your Patriot and we hope your vehicle is treating you well! 😊

April 27, 2021

The customer service is great. They let me know all the steps before any work was performed. Great energetic and friendly people. I considered buying a new vehicle. More

by Harts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
May 10, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for our team! Please let us know if you need anything!! ♥

April 03, 2021

Friendly, not over bearing. Were able to find the exact vehicle we were looking for. Gave a fair value for our trade in. Very helpful in explaining the features of the vehicle More

by Tony.riggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Arnwine
Apr 05, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear, Tony! We really appreciate the feedback for our team and if there's anything we can do for you please let us know!

March 27, 2021

I.G. Burton in Smyrna entire staff, sales and finance team were very professional and personable throughout the entire sales process. I never felt any pressure from any team member making the whole expe More

by Juffner07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Huk
Apr 05, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for our team and our dealership!! We're glad your purchase experience was a pleasant one and if there's anything else we can do for you please let us know!

March 19, 2021

When I stopped in to arrange the service, the gentleman at the fest answered all of my questions and was very professional. When I picked the truck up, it was sitting there waiting for me. I was also very More

by Alvinatkinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Apr 05, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for our service team! We really appreciate it and if you need any additional assistance please reach out to us!

March 19, 2021

I’m one of those people that dread going into a car dealership but Zach was great to work with! Very friendly and took time to go over the features. More

by dvagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Huk
Apr 05, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for Zach and our dealership! We're glad we could provide you with a solid experience and if there's anything you need please reach out to us! 😀

March 19, 2021

We had a great experience at i.g. Burton Smyrna. Billy Morgan, an excellent mechanic at that location introduced us to Vinny Stefano who was an awesome sales specialist. They made the process of buying a More

by Jeep girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Stefano, Billy Morgan and Gregg
Apr 05, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for Billy, Vinny, Greg, and our dealership! We really appreciate you allowing us the opportunity to assist you in the purchase of a new vehicle and if there's anything else we can do for you please let us know!

March 13, 2021

My service coordinate Corks was absolutely wonderful! Hope to have her next time. Found me a coupon and kept me posted on progress and costs More

by sandivoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
corla
Mar 18, 2021 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team! We hope your vehicle is treating you well and we're here if you need anything!

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