
i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
Filter Reviews by Keyword
By Type
Showing 260 reviews
They have always taken care of me. The only thing is they quote you a price for items to be done but then when you go to pay there is 32 dollar charge for shop materials. That cost should be included in the quote you a price for items to be done but then when you go to pay there is 32 dollar charge for shop materials. That cost should be included in the quotes. An 89 dollar oil change should be 80 dollars and a brake fluid flush should be 160 dollars, a total of 240, not 272. More
Horrible service once again! Vince the GM is very unprofessional as well as his entire staff! Went to get my car service & they didn’t fix the issue. unprofessional as well as his entire staff! Went to get my car service & they didn’t fix the issue. More
This is the third vehicle I’ve purchased from Vince Mitchell and I.G. Burton. I travel all the way from Florida because of their tremendous service and will continue to do so. They’re extremely trust w Mitchell and I.G. Burton. I travel all the way from Florida because of their tremendous service and will continue to do so. They’re extremely trust worthy as well as value their customers. Because of the incredible team at I.G. Burton Smyrna, they’ll have a lifetime customer in me. More
Awesome staff patient and considerate when dealing with customers. And I'm a very tough, pain in the xxx customer. Who at times wants perfection. But the service manager and his time get it done for me. customers. And I'm a very tough, pain in the xxx customer. Who at times wants perfection. But the service manager and his time get it done for me. More
Entire staff was sociable and very helpful throughout out the entire process. We got a good deal on a brand new jeep and a fair offer on our trade in. the entire process. We got a good deal on a brand new jeep and a fair offer on our trade in. More
Very helpful and friendly!!! Bought my first jeep from them. My salesman was fantastic 👏 Would highly recommend him to my friends and family! Great experience 👍 them. My salesman was fantastic 👏 Would highly recommend him to my friends and family! Great experience 👍 More
Very helpful and accommodating great customer service helped me find exactly what I was I looking for and took time to take me through the process throughly while answering any and all questions I had as helped me find exactly what I was I looking for and took time to take me through the process throughly while answering any and all questions I had as I dealt with rob and he was very knowledgeable of not just my specific vehicle but the whole process More
Best customer service ever.. Vinny went above and beyond to make sure I not only got the best deal but introduced me to my new vehicle explaining and setting up phone etc. Roger explained in details all my to make sure I not only got the best deal but introduced me to my new vehicle explaining and setting up phone etc. Roger explained in details all my options. Thanks for your amazing customer service!! More
Vinny was fantastic in our procurement of our new jeep. He was very informative and cared about our satisfaction. I would definitely tell my friends and family to go here. He was very informative and cared about our satisfaction. I would definitely tell my friends and family to go here. More