i.g. Burton Chrysler Dodge Jeep Ram of Smyrna
Smyrna, DE
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Service is wonderful Very upset made an appointment Feb 25, 2022. Whoever i talked with didnt write it down, I arrived and was told Iwould have to wait 2.5 because people were in front of me. I reschedule 25, 2022. Whoever i talked with didnt write it down, I arrived and was told Iwould have to wait 2.5 because people were in front of me. I rescheduled for March 2, 2022. I did show where i had called to make the appt. Was told that wasn't even a phone number of theirs. I rang the number and I heard it ring in the service office. Please make your employees know, they are the reflection on your business. Upset I had to make 2 trips to get my jeep serviced. More
Service and management were professional, there were a few adjustments that were needed that were overlooked...brought truck back and was fixed immediately.. few adjustments that were needed that were overlooked...brought truck back and was fixed immediately.. More
My service advisor was very helpfull did a great job of explaining things to me. My truck was fixed under power train warranty for exhaust manifolds. The service technician did a fantastic job as well. explaining things to me. My truck was fixed under power train warranty for exhaust manifolds. The service technician did a fantastic job as well. More