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i.g. Burton Chrysler Dodge Jeep Ram of Smyrna

Smyrna, DE

Overview
Reviews
Vehicles
4.7
260 Reviews
Call Dealership (302) 389-3172

19 S Dupont Hwy

Smyrna, DE

19977

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Showing 260 reviews

June 16, 2022

Zack and the team provided us with excellent service as always. He also did a follow up call the following week to make sure we were happy with our new truck. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Hook
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Jun 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! We hope you absolutely love your new truck and we're always here if you need anything! ♥

June 14, 2022

Whole car buying experience was great! This is the third survey I have done ! Jeez More

by tammyj823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Roger
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Jun 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We're glad we could assist you! Sorry about all of the surveys! There are quite a few sources that are here to ensure that we're delivering the best experience possible to our customers but we certainly don't want you to feel overwhelmed either! ♥

June 06, 2022

Great customer service ,kind, friendly,courteous. Explained the price and everything that needs to be done. More

by Troy.pink8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Jun 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our team and our dealership! Let us know if you need anything else! ♥

May 30, 2022

Great friendly service. Prompt and courteous. The employees always greet you with a smile and explain your options for repairs or service. More

by dsjarchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 21, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

We really appreciate your feedback for our team! Please let us know if you ever need anything! ♥

May 29, 2022

They are very clean and you are not just a number they look at you as a friend and well they have remembered me from the first time I was there. More

by zlposeidon0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I hate to say this but I do not remember there names I can say both ladies where very nice and smiled and was very professional.
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Jun 03, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thank you so much for your feedback for our team! Let us know if you need anything else! ♥

May 28, 2022

Ron Jones continues to provide outstanding service making ever purchase of a new vehicle a five star experience! More

by Nardogloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RON JONES
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Jun 03, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team! Please reach out to us if you need anything else! ♥

May 22, 2022

Prompt service when I arrived for my appointment. Provided a shuttle back to my home. Service was completed within stated time frame. Everyone was polite. More

by fordl2801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 23, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your experience with our team! We really appreciate it and we're here if you need anything else! ♥

May 13, 2022

Service was very good. The parts dept is ok so far. I am waiting for parts i ordered to come in. More

by JM142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know their names
Report | Print
May 23, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for your feedback for our dealership! Please let us know if you need anything! ♥

May 12, 2022

My service was excellent and staff was very kind. I would definitely recommend this dealership. More

by rmpaulino23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cora, Ryan, Kasey
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May 19, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Great to hear! Let us know if you need anything else! 😊

May 09, 2022

Dealership did all maintenance as requested. The only thing was when the rotated my tires they didn’t adjust the air pressure as my rear tires hold more air than the front. Other than that I wou More

by Pturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name but she had my truck back when promised
Report | Print
May 19, 2022 -

i.g. Burton Chrysler Dodge Jeep Ram of Smyrna responded

Thanks so much for sharing your feedback for our team! We apologize for the error with your tire pressure but we hope we've had the opportunity to address it with you or you can reach out to our service department and we'll get that taken care of! 😊

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