i.g. Burton Chrysler Dodge Jeep Ram of Newark

Great guy "Spunky" from Newark Chrysler Jeep is one of the knowledgeable guys you could buy a car from. It is his goal to match a car to your needs. If you tell "Spunky" from Newark Chrysler Jeep is one of the knowledgeable guys you could buy a car from. It is his goal to match a car to your needs. If you tell him how you plan to use the vehicle he can give you some valuable recommendations designed to make your life easier. I love Easy! More

Go the extra mile!! I would highly recommend Spunky at Newark Chrysler Jeep. His goal is not to sell you a car or truck, but instead get you in the right car or truck fo I would highly recommend Spunky at Newark Chrysler Jeep. His goal is not to sell you a car or truck, but instead get you in the right car or truck for your needs and budget. Spunky is a true car and truck enthusiast works extremely hard for his customers and future customers. I am glad to recommend him as a top notch car salesman. He consistently takes great care of his customers. More

So glad I didn't let them touch my car!! When I went in for my service appointment the desk clerk told me I did not have an appointment even after I showed him the appt card I was given at th When I went in for my service appointment the desk clerk told me I did not have an appointment even after I showed him the appt card I was given at the time I made the appt. He had a chip on his shoulder, as he continued to repeat that I did not have an appt. He needs a lot of training on how to treat a customer. If he wouldn't want to be treated like trash then he shouldn't treat the customers like trash. No professionalism at all!! Me, my family, and my friends will never go there and will be sure to spread the word! By the way, they contacted me to come back, they found that my appt was there! Did they really think I would go back? More

Top-notch Dealer I have always gone to a Chrysler/Jeep Dealer to service my jeep. This dealer has above all the best service department ever. I would recommend them to I have always gone to a Chrysler/Jeep Dealer to service my jeep. This dealer has above all the best service department ever. I would recommend them to anyone who wants a dealer that treats their customers with respect. They go the extra mile to satisfy the customer. I had a leak in my sunroof and they fixed it in one day. More

Not going back! i had a scheduled appointment that was supposed to take an hour and s half max. I was there 3 hours for an oil change and 2 computer upgrades. On my d i had a scheduled appointment that was supposed to take an hour and s half max. I was there 3 hours for an oil change and 2 computer upgrades. On my drive home I noticed my car was switched to metric, my steering wheel was filthy dirty as was my gear shifter and console. My seat settings were changed as was my radio station. Also my computer was still showing I needed an oil change! I've had other issues with other cars there in the past I was hoping maybe they changed but I was wrong! I had to make another trip back to have my computer reset. That appointment only took a few minutes. Will not return. More

Worst service department EVER Jeep damaged by service department. After Wong part was ordered and four days service advisor Chris offered to fix hood & refund repair cost. "I'll ge Jeep damaged by service department. After Wong part was ordered and four days service advisor Chris offered to fix hood & refund repair cost. "I'll get my service manager to refund you your money (Saturday) when he comes in on Monday. I'm very sorry I'll call you on Monday. Monday came and went. Called Tuesday and was told "oh, he won't do it sorry. Why would you offer something you know you can't do? Well for $271 they lost a customer and a 2016 Rubicon sale. More

STAY AWAY!! I had the worst experience here. The dealer acted as if my father and I were second class citizens and not even worth his time. Even after he ran my credit and discussed financing he still wou acted as if my father and I were second class citizens and not even worth his time. Even after he ran my credit and discussed financing he still would not let me take it for a test drive so we walked out. Went to Adams Jeep in Aberdeen and bought a new Rubicon and could not be happier. More

this was one of the best car buying experiences i have had.first of all i got a great car at a great price.secondly the sales staff was extremely helpful and patient.the finanance manager(whose name excap had.first of all i got a great car at a great price.secondly the sales staff was extremely helpful and patient.the finanance manager(whose name excapes me)worked tirelessly to get me approved.i had some credit issuses,but neither he or tony stanley let that stop them.they got me a loan and into a car i love.i would tell poeple to go see them first. More

Great experience! the owner was great, Carroll was awesome to work with very easy no xx and straight forward highly recommend them to anyone looking for a Jeep! awesome to work with very easy no xx and straight forward highly recommend them to anyone looking for a Jeep! More

The short of it is that this dealership has a shady feeling to it and it is for cause.. Sales persons act like a false friend rather than just friendly and seem to want to strong arm rather than ne feeling to it and it is for cause.. Sales persons act like a false friend rather than just friendly and seem to want to strong arm rather than negotiate. MSRP is not invoice.. Manufacturers customer incentives are not a dealership discount. They are the buyers from the manufacturer. Trade in value was underestimated by $2,000.00 and non negotiable. I haven't dealt with the service department and plan to never have to. I ended up buying at Carman Dodge and it was a great experience. It was a clean, easy negotiation and a fair price. Trade in was valued acceptably close to KBB recommendation and still $2,000 above what Newark offered. More