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i.g. Burton Chevrolet of Seaford
Seaford, DE
21 Reviews
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21 Reviews of i.g. Burton Chevrolet of Seaford
October 23, 2024
Our experience with Ben was great . He answered all our questions and more . Hopefully our experience with service in the future will be as good . Thanks He answered all our questions and more . Hopefully our experience with service in the future will be as good . Thanks More
by Phil
Employees Worked With
Ben in sales
October 22, 2024
Everyone was very nice until I sat in the waiting room watching the TV and all the employees inside getting their bottles of water and everything else not one acknowledged us no good morning good afternoo watching the TV and all the employees inside getting their bottles of water and everything else not one acknowledged us no good morning good afternoon. How are you? They just came in and got what they wanted no eye contact and it’s just a shame that one part of the dealership is overly friendly and nice and the other half could not give you the time of day. More
by lawrenceklairsr
Employees Worked With
do not know her name off the top of my head, but very nice very polite and a pleasure to deal with. She was the first contact when I pulled my car into the garage.
October 18, 2024
This is my second purchase from this dealership. They really work with you to find the vehicle you want . I also like their service department. They really work with you to find the vehicle you want . I also like their service department. More
by Sporty
Employees Worked With
Marlow Hall, Rebecca Jack
October 16, 2024
Very great place to go nice person got what I need to get done and cut out very good place to go. Thank you so much. Appreciate it. Thank you. done and cut out very good place to go. Thank you so much. Appreciate it. Thank you. More
by Rick. Moore
Employees Worked With
Lindsey And. Shannon
October 14, 2024
I had a problem with my brakes and shaking and they checked about 3 times still kept shaking I called and spoke to Shannon the supervisor in charge of service and he said please bring it back in I prom checked about 3 times still kept shaking I called and spoke to Shannon the supervisor in charge of service and he said please bring it back in I promise I will figure out the problem! I took in on Monday morning and pick up on Wednesday and it is working fine! So happy! More
by jhorne316
Employees Worked With
Shannon ,Lindsey
August 16, 2024
had so many problems I sold the 2023 Blazer. Lost $ 12,000. You should have taken it back when it was brought in 4 times in 2 months for the same problem. in the first 3 months it was in the Lost $ 12,000. You should have taken it back when it was brought in 4 times in 2 months for the same problem. in the first 3 months it was in the shop for over 1 1/2 months (had less than 1500 miles. now at 13800 miles I get a code, and the light is on when I bring it in, you folks, somehow, can't read and it went away (this seems to be the norm). I gave all the info, as I did, before, and you can't seem to find the problem. I took the loss and eliminated the aggravation. I got the oil changed ant stopped work on the problem/s and took it to a new dealer and traded it in. More
by georgepilla6392
Employees Worked With
many
August 14, 2024
Can not say enough about IG Burton in Seaford. Their service, personnel and professionalism is second to none. Jeff in service has been exceptional!! I highly recommend buying your next vehicle he Their service, personnel and professionalism is second to none. Jeff in service has been exceptional!! I highly recommend buying your next vehicle here. More
by Todd
Employees Worked With
Jeff
August 24, 2019
Do not use their service department Unable to duplicate a transmission shutter even though there is a service bulletin out explaining what’s going on, even goes as far as showing picture Unable to duplicate a transmission shutter even though there is a service bulletin out explaining what’s going on, even goes as far as showing pictures on how to fix the issue. They first drove it in the PARKING LOT to try and duplicate the problem. Once we complained about that they did drive it for 13 miles and said they couldn’t duplicate the problem and told us that GM would only pay them for a certain amount of minutes and their minutes were up so they couldn’t drive it any longer. Steering loose - again service bulletin out. They claim it would take hours to do - service bulletin shows 15 minutes worth of work which we had fixed elsewhere and the repair was less than 5 minutes - you read that correctly - less than 5 minutes. They told us they fixed it only to find out when we decide we had had enough of waiting around that we would be coming to pick up our truck that it in fact had not been fixed. Running boards - peeling - dealership stated it was a faulty part and it was covered under warranty. Again.... pretty obvious fix. We were told our truck would be ready for pickup - it wasn’t. They claim the parts were not in, we needed the truck so we picked it up. Upon picking up our truck it was documented that the steering and running boards were all warranty work. We would return next week to pick up our new running boards. Next week turned into TWO weeks later only to find out the service manager “looked into” our vehicle and it was a few DAYS out of warranty so they would cover nothing under warranty. We have called GM and filled not one but two formal complaints. Again, we have our checkout paperwork showing all items would be covered under warranty and then when the parts came in they tell us that our truck was DAYS, not months, not years, but DAYS outside of the 3 year mark. We were well under in mileage but we were out by days! We also called IG Burtons General Manager - Daniel Hall left voice mails and NEVER got a phone call I’m return. Do not waist your time or money - go elsewhere - we did! More
by Sg196
Employees Worked With
Adam Buczkowski, Daniel Hall
