i.g. Burton Chevrolet of Milford

It's worth the extra drive somewhere else First dealt with this dealer in 2001 with a slightly used vehicle. They used every stereotypical car salesman tactic known to man but in the end their First dealt with this dealer in 2001 with a slightly used vehicle. They used every stereotypical car salesman tactic known to man but in the end their price was cheaper so we went with them. Before signing the paper on the vehicle it was noticed that a front alignment issue existed. It was purchased with a written agreement to remedy this. Months later, after multiple attempts at fighting the dealer to honor the agreement, it was finally fixed. At the time we vowed to never buy here again. Flash forward 13 years and we dared to venture on the lot again. This time they happened to have another slightly used vehicle that matched exactly what we were looking for. It took over a week to actually buy the car because of the grueling and infuriating salesman's games they put you through. We did finally get another fair price though. This vehicle has been back in the shop 6+ times in a little over a year and every issue has taken multiple trips to the shop and a lot of arguing to finally get it fixed. Some issues have taken 6 months or more before they finally fix them. Prepare to be lied to, told multiple stories, and even get hung up on by the service team before your car is fixed. Its clear that their first goal is to have you just give up and live with the problem. And here's the kicker. They significantly damaged our vehicle on the last trip and have laughed off the idea of fixing it. Buyer beware! The drive to another dealer in the area is surely worth it. We won't be fooled again. More