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i.g. Burton Chevrolet of Milford

Milford, DE

4.8
90 Reviews

793 Bay Rd

Milford, DE

19963

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Showing 90 reviews

March 05, 2025

Customer service is top of the line and was nice enough to provide me with a ride to my home after dropping off my truck. More

by BeastDenali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Whitney
Mar 06, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service at IG Burton Chevrolet of Milford. Providing convenient services like rides home is important to us. We look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

March 03, 2025

Service Started right on our appointment time. Service went well there was a recall on the vehicle that I was unaware of and thy serviced it also.casey kept me informs to everything. More

by tlsbelair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 03, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We’re glad to hear that your service appointment at IG Burton Chevrolet of Milford went smoothly and that Casey kept you informed throughout the process. It's great that we could address the recall as well. We appreciate your feedback and look forward to seeing you again for your next service! Best, The i.g. Burton Chevrolet of Milford Team

February 27, 2025

I was just there on the 24 of February to have an oil change and Jackee was very helpful and inform it.She let me know with the amount of points i had i was entitled to a free oil change.So that meant More

by bigkentuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackee
Feb 28, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Jackee was so helpful during your recent visit to IG Burton Chevrolet of Milford. It's great to know you were able to take advantage of your points for a free oil change. We appreciate you choosing us and look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 26, 2025

The interaction was professional, knowledgeable and respectful with all members that I interacted with during this buying experience. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Lambert
Feb 27, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Michael, for your wonderful review! We're thrilled to hear that your buying experience at IG Burton Chevrolet of Milford was professional and respectful. Our team strives to provide knowledgeable service, and your feedback truly validates our efforts. We look forward to seeing you again for your future automotive needs! Best, The i.g. Burton Chevrolet of Milford Team

February 25, 2025

Very pleased with the oil change service. Only problem was the resetting from the oil life back to the original setting on the screen. Wasn’t done but a tech fixed it More

by jhutton1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 26, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your feedback! We’re glad to hear you were pleased with the oil change service at IG Burton Chevrolet of Milford. I appreciate you bringing the oil life reset issue to our attention, and I'm happy to know our tech could resolve it for you. We look forward to seeing you again for your next service! Best, The i.g. Burton Chevrolet of Milford Team

February 19, 2025

I had an appointment with the service department for oil change, tire rotation. I was treated with respect and service was completed in a timely manner. Very good experience More

by Badger2950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Feb 20, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for sharing your positive experience with us! We’re glad to hear that you felt respected and that your oil change and tire rotation were completed in a timely manner. At IG Burton Chevrolet of Milford, we strive to provide excellent service to our customers, and your feedback means a lot to us. We look forward to seeing you again for your next service visit! Best, The i.g. Burton Chevrolet of Milford Team

February 12, 2025

Jackie was very helpful throughout my service. I was able to contact her and receive replies in a timely manner. She kept me informed. More

by horsemanlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 13, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jackie provided you with such helpful and timely service. Keeping our customers informed is a top priority at IG Burton Chevrolet of Milford, and we're glad to see that reflected in your experience. We appreciate your feedback and look forward to assisting you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 11, 2025

The service department kept us informed about what was going on with the repairs. The service rep was knowledgeable and explained what needed to be repaired . Great service! More

by othellh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our service rep was great
Feb 12, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We’re thrilled to hear that our service department kept you informed and that you found our service representative knowledgeable. At IG Burton Chevrolet of Milford, we strive to provide great service to all our customers. We look forward to seeing you again for your future automotive needs! Best, The i.g. Burton Chevrolet of Milford Team

February 09, 2025

I was acknowledged when I walked in. I gave you my car keys and you gave me a ride home. You let me know my car was ready, and the driver is coming back for me. My car didn't take long t More

by Gigglesc_76
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 11, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at IG Burton Chevrolet of Milford. It's great to know that our service team was able to assist you promptly and make your day a little easier. We truly appreciate your kind words and look forward to seeing you again for your next service! Best, The i.g. Burton Chevrolet of Milford Team

February 08, 2025

Poor experience- overcharging and overpricing of services; 2 months waiting time and still no resolution; had to call to get status of progress which was “nothing done”; $450 for car inspection and More

by THazz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
Feb 10, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for sharing your experience with us. We understand your frustration regarding the service and pricing you encountered at IG Burton Chevrolet of Milford. We strive to provide clear communication and transparency with our customers, and your feedback is invaluable. We encourage you to reach out to us directly to discuss your concerns further, as we want to ensure we address any issues you faced. Thank you for your feedback, and we hope to have the opportunity to improve your experience in the future. Best, The i.g. Burton Chevrolet of Milford Team

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