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i.g. Burton Chevrolet of Milford

Milford, DE

Overview
Reviews
4.8
71 Reviews
Call Dealership (302) 839-1126

793 Bay Rd

Milford, DE

19963

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Showing 71 reviews

February 08, 2025

Poor experience- overcharging and overpricing of services; 2 months waiting time and still no resolution; had to call to get status of progress which was “nothing done”; $450 for car inspection and More

by THazz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey
Report | Print
February 07, 2025

I want to thank i. g. Burton for having the cars and trucks we desire to own. I want to thank Chris Lambert for his experience to work out a deal for us and get get us More

by Peter B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lambert
Report | Print
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Peter and Nora! We truly appreciate your kind words about Chris Lambert and your experience at IG Burton Chevrolet of Milford. It's wonderful to hear that you felt supported throughout the process and that Chris was able to help you with all your needs. We’re proud to have him on our team. Thank you for choosing us, and we look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

Service was completed in a timely manner and was informed of all issues checked and corrected More

by Bfibelkorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We're thrilled to hear that your service was completed promptly and that you were kept informed about the issues checked and corrected. At IG Burton Chevrolet of Milford, we strive for transparency and efficiency. We look forward to serving you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

I was charged incorrectly for my oil change and tire rotation. I don’t understand how companies always try to get over on loyal customers More

by tiaire17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Report | Print
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for sharing your experience with us. We understand your frustration regarding the charges for your oil change and tire rotation. Your feedback is important, and we appreciate you bringing this to our attention. Please feel free to contact us directly so we can resolve this matter for you and ensure you receive the service you deserve. Best, The i.g. Burton Chevrolet of Milford Team

February 06, 2025

Easy to buy at I. G. Burton Chevy in Milford. Very friendly staff and always enjoy working with Walter! More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Walls
Report | Print
Feb 07, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Ronald! We're thrilled to hear that you found it easy to buy from IG Burton Chevrolet of Milford and enjoyed working with Walter. Our friendly staff is always here to assist you, and we appreciate your positive feedback. We look forward to seeing you again soon! Best, The i.g. Burton Chevrolet of Milford Team

February 05, 2025

Very professional and courteous. Didn't need to wait long for service to be completed and customer lounge was clean and comfortable. More

by Bobby P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Feb 06, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your kind words, Bobby! We truly appreciate your positive feedback about the professionalism and courtesy you experienced at IG Burton Chevrolet of Milford. We're glad to hear that your service was completed promptly and that you found our customer lounge to be clean and comfortable. We look forward to welcoming you back for your next visit! Best, The i.g. Burton Chevrolet of Milford Team

February 04, 2025

I had a great customer experience. Iam allways taken care of by the service team everytime i am there. They keep me very informed on what needs to be done to my car. And they allways t More

by Joe Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Feb 05, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your kind words! We're thrilled to hear about your great experience with our service team at IG Burton Chevrolet of Milford. It's wonderful to know that you feel informed and respected during your visits. We truly appreciate your loyalty and look forward to serving you again in the future! Best, The i.g. Burton Chevrolet of Milford Team

February 04, 2025

Friendly staff. Salesman was helpful and accommodating. Would highly recommend this dealership for anyone looking to buy a new truck. More

by Tacrunner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris G.
Report | Print
Feb 05, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your wonderful review! We appreciate your kind words about our friendly staff and helpful salesman at IG Burton Chevrolet of Milford. We're thrilled to hear that you would recommend us for anyone looking to buy a new truck. We look forward to welcoming you back for your next visit! Best, The i.g. Burton Chevrolet of Milford Team

January 29, 2025

Christine was extremely helpful with my purchase. I had jonissues not addressed by her excellent. More

by moyer.david1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine
Report | Print
Jan 30, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you for your feedback! We're thrilled to hear that Christine was extremely helpful with your purchase at IG Burton Chevrolet of Milford. We appreciate your note regarding the issues that weren't addressed, and we encourage you to reach out to us directly so we can assist you further. We hope to see you again soon! Best, The i.g. Burton Chevrolet of Milford Team

January 24, 2025

I was helped immediately by dealership sales person Chris, he was very polite and through in explaining things about the vechicle I was interested in and knowledgeable as well. They all made me feel we More

by Amym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lambert, a lady in finance
Report | Print
Jan 24, 2025 -

i.g. Burton Chevrolet of Milford responded

Thank you, Amym! We truly appreciate your kind words about your experience at IG Burton Chevrolet of Milford. It's great to hear that Chris was able to assist you promptly and provide thorough explanations about the vehicle. Our team strives to create a welcoming environment for all our customers. We hope to see you again soon! Best, The i.g. Burton Chevrolet of Milford Team

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