i.g. Burton Buick GMC of Glen Burnie

The "sales rep," Linda, was wonderful. She made me feel very comfortable and she never rushed me. I just didn't feel pressured. I appreciate that! And Tom, in Finance, also made me feel relaxed and me feel very comfortable and she never rushed me. I just didn't feel pressured. I appreciate that! And Tom, in Finance, also made me feel relaxed and without pressure. And he got me a terrific interest rate. More

I am pleased with my salesperson Ted Florenz. I feel he was very friendly, not pushy at all, and answered all of my questions. If he did not know the answer, he found the answer for me. Overall, it was a g was very friendly, not pushy at all, and answered all of my questions. If he did not know the answer, he found the answer for me. Overall, it was a good experience. More

Ted Florenz was great to work with while purchasing my new car. Ted took a lot of time to sit down with me and talk About the features of the Acadia and also insisted on me driving the car home to make new car. Ted took a lot of time to sit down with me and talk About the features of the Acadia and also insisted on me driving the car home to make sure my family of six liked it. After purchasing the car, Ted took time to show me every aspect of the car. I felt confident leaving the store with my new car and knew I made the right decision in purchasing it. Ted also offered to come to my house to install the cross rods that came in 2 days after I purchased the car. I can honestly say I would highly recommend any of my friends or family to work with Ted in purchasing a new car! Cindy Franchak More

Linda was an absolute pleasure to work with. I would recommend anyone else interested in a Buick to do business with her. She was interested in what I wanted and made that clear. Never at any moment, di recommend anyone else interested in a Buick to do business with her. She was interested in what I wanted and made that clear. Never at any moment, did I feel rushed or pushed toward any particular car or deal. I think that her length of experience in car sales really shows and she is a solid component of the Wilkin's Automotive team. More

Started out 1/2/12 just going out to look at a new vehicle. Was very impressed with Linda Drymon because she answered every question I had with no problem and I never felt she was pushing me. That i vehicle. Was very impressed with Linda Drymon because she answered every question I had with no problem and I never felt she was pushing me. That is the one thing I hate more then anything is a sales person who is more interested in the sale then helping me make a very important decision. She was very helpful and cared about me making the right choice. She had told me after the sale if I had any questions or needed help with anything I could call her. One week after the sale I had to call Linda with a question about my new Buick and she was more then willing to help me out. I had to take my vehicle to the service center and found great help there also from a gentlemen named Mitch. Everyone seems very help at Wilkins Buick and I am very impressed with the customer service. Will recommend Wilkins Buick to anyone looking to purchase a vehicle. I look forwared to dealing with Wilkins Buick in the future with the maint. on my Buick. Thank you Carol Koverman More

Ted was easy to work with- he was efficient, thorough and very friendly. He was able to get the car that we wanted at a price we could afford. very friendly. He was able to get the car that we wanted at a price we could afford. More

Linda went above and beyond the call of duty to make my car buying experience a great deal! She came in on her day off and stayed till late until everything was set. She is a gem! She answered all my que car buying experience a great deal! She came in on her day off and stayed till late until everything was set. She is a gem! She answered all my questions and answered every single on of my calls (which I called like 5-6 times a day) till the transaction was complete. A very excellent experience. More

I appreciated the extra effort that Linda exhibited in taking my cold call over the phone and finding an acceptable substitution for my original request that resulted in satisfied purchase. taking my cold call over the phone and finding an acceptable substitution for my original request that resulted in satisfied purchase. More

Dealership created an atmosphere which made me feel relaxed with no high pressure. Received a fair price for my trade-in and the 2001 BMW 330CI convertible that I purchased was in showroom condition ! relaxed with no high pressure. Received a fair price for my trade-in and the 2001 BMW 330CI convertible that I purchased was in showroom condition ! I could not be happier with this dealership and will purchase from them again ! More

I am thrilled with the experience I had purchasing my new vehicle from Wilkins Buick-GMC! It started out as an innocent "build your own" vehicle to receiving a call the following day telling me that you did vehicle from Wilkins Buick-GMC! It started out as an innocent "build your own" vehicle to receiving a call the following day telling me that you didn't have what I was looking for in stock, but that you found 2 matching what I wanted that could be made available to me. During the process, all of my questions were answered promptly and Ted always kept in touch with my until the day I drove off the lot!! I was honestly still on the fence about what type of vehicle I was going to get until I met with your team!! Customer service like the type you offer is rare to find ... and now that I've found it, I'm sticking with you! More