i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
Filter Reviews by Keyword
By Type
Showing 461 reviews
This experience was so great. This was my first time buying a car that had to be financed. I was so nervous but Shelly and the used car team as well as Danielle made it so easy. Thanks so much Wilkins I buying a car that had to be financed. I was so nervous but Shelly and the used car team as well as Danielle made it so easy. Thanks so much Wilkins I had a great experience! I have to tell all my friends :) More
Best exsperance as far as car buying goes. Was done in a timly manner which I value most having two boys with me (11yrs & 4 yrs). The sales person Nick went above and beyond any expectations I had. He fou timly manner which I value most having two boys with me (11yrs & 4 yrs). The sales person Nick went above and beyond any expectations I had. He found the Acadia I wanted with every option I requested. He never was pushy at any point and listened to all our needs including the kids. The sales manager to the finance office from start to finish all where great. I will tell everyone to go to this dealership and see Nick. The only suggestion I have is to add blinds or shades to help with the sun & heat In the sales section. Thank you so much and we love our new SUV. Aimee Nieman Mike Christenson More
Ted was very helpful with the purchase of our new Terrain. He was able to get us the vehicle we were looking for at a better price than we expected. The trade in value of our Astra came back slightly Terrain. He was able to get us the vehicle we were looking for at a better price than we expected. The trade in value of our Astra came back slightly more than we expected. I think will be doing bussiness in the future. More
I purchased a lot of New Auto's and Trucks.... Ted was very Genuine and a professional sales person. Something you don't find much today. My experience will be shared with family and friends. 1st tim very Genuine and a professional sales person. Something you don't find much today. My experience will be shared with family and friends. 1st time Buick Buyer. Think I found A Home. More
Came into the dealership after brief communications with the online point of contact. Linda showed us the vehicle, even though the dealership was closing in 20 minutes. Linda and the finance specialist st the online point of contact. Linda showed us the vehicle, even though the dealership was closing in 20 minutes. Linda and the finance specialist stayed after closing to sell us the vehicle and make sure all of our questions were answered. More
The service received at the dealership was very professional. Our sales person, Ted Florenz, was extremely helpful and accommodating to our personal cirmcumstance. He, and the general manager, ma professional. Our sales person, Ted Florenz, was extremely helpful and accommodating to our personal cirmcumstance. He, and the general manager, made our buying experience simple and convenient. We would highly recommend them to our friends. More
The buying experience was a pleasure. I am very satified with the truck I bought. Nick gave his full devotion of time and knowledge to me, and that was very important. The entire staff was very curtious, pl with the truck I bought. Nick gave his full devotion of time and knowledge to me, and that was very important. The entire staff was very curtious, pleasant, and professional. Thank You. More
Friendly staff made our purchase enjoyable. The final transaction was speedy and efficient. Nick Patrick is very knowledgeable of the product and its operation. We look forward to our next visit. transaction was speedy and efficient. Nick Patrick is very knowledgeable of the product and its operation. We look forward to our next visit. More
Excellent service! I never bought a vehicle in less than 3 days until I dealt with Wilkins! It was great not dealing with the sales agent running back and forth with different numerous offers. I loved how 3 days until I dealt with Wilkins! It was great not dealing with the sales agent running back and forth with different numerous offers. I loved how I got the best deal with one try! You earn my business for as long as I'm in this area! More
Overall: my time at Wilkins was very pleasant. This was my first experience dealing with a big decision of purschasing a new car by myself. I was afraid that dealers would see "an old grandmother person" my first experience dealing with a big decision of purschasing a new car by myself. I was afraid that dealers would see "an old grandmother person" and either not want to help or take advantage and talk me into something that I didn't want. But neither was so. Michael Gavin met with me first as I had emailed and spoke to him over the phone. He introduced Robert Smith and we began discussing what I was looking for. I went in thinking I would purchase another LaCrosse as I had been very happy with my 2006 LaCrosse, but after looking around and comparing the LaCrosse with the Verano I was satified that the 2012 Verano was for me. Robert test drove with me and explained the various features. There was no sale pressure which made me feel very comfortable. I had to figure this out for myself and I did. (BACKGROUND: I recently lost my husband after 40 years and making decisions with out having someone to "bounce things off" is new to me.)Anyway. . . . bottom line, my experience with Wilkins was very pleasant from walking in, signing the papers, to driving away. As I will be going back for my service maintainences, I will continue to keep my expereince with Wilkins documented. More