Back

i.g. Burton Buick GMC of Glen Burnie

Glen Burnie, MD

4.4
461 Reviews

6913 Ritchie Highway

Glen Burnie, MD

21061

Directions

By Type

Showing 461 reviews

July 20, 2012

Wilkins made sure that we got the most out of our trip giving us the best deal possible. I will surely recommend this dealership to anybody looking for a GM vehicle. More

by Jmeintzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda drymon
July 17, 2012

Chuck was wonderful to work with. He was helpful when we were just looking around at cars and gave us such great information that we chose the dealership over several others. He also was understanding when More

by kandrshorter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Outen
July 15, 2012

Mr. Outen was extremely professional and easy to work with. He was knowledgeable about the product, both inside and out. Chuck made himself available whenever necessary to work with us until we were co More

by lporo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Outen
July 06, 2012

Linda was a pleasure to work with. My husband bought a car previously from her and her care and concern for her customers is what brought us back to her again. She cared about us and made sure we found t More

by akearn9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Dryman
July 02, 2012

This was a great transaction all around and I have been speaking well of my interaction with Linda all weekend to family and friends. I knew what I wanted and she helped me with the rest. That's why I gave More

by mattwyble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Drymon
May 31, 2012

I was very dissatisfied with this dealer - I went to look at the Terrain over the memorial day weekend - the sales representive was friendly enough but the sales manager was very arrogant and could have care More

by Sandie119
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted
Jun 11, 2012 -

i.g. Burton Buick GMC of Glen Burnie responded

We are very sorry to hear you had this experience at our dealership. In this situation, everyone loses. We’d like to try to fix it for you. Your satisfaction is our goal, so please contact our general manager, Bruce, directly at (410) 689-8085 so we can resolve this problem for you immediately. Thank you.

May 21, 2012

We were welcomed warmly and always made to feel that our business was wanted and appreciated. This was not true of some of the dealerships we tried to work with. Our credit was not the greatest after my hus More

by Debi Katzenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kaplan and Tom Ebersole
May 18, 2012

I would like to thank you for all your help ,but when can i pick up my car..I think I gave you everything you needed so please tell me when I can pick up my car i signed everything i think i can pick up my c More

by ptargett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shell lewis
May 11, 2012

Linda was great. She was attentive and pleasant. I do however feel that we should have been able to get a better deal. We were told that paying cash did not matter to the dealership and no special disco More

by linglong5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Drymon
May 07, 2012

Ted is a great asset to Wilkins Buick. He was informative and patient as I comtemplated my purchasing options. It was a pleasant, enjoyable buying experience. More

by glenkbaker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Florentz
...
43
...