i.g. Burton Buick GMC of Glen Burnie

Can't get a probelm fixed the first time. Took my car in for Check engine light and it took 3 visits to get it fixed. Took my car in for a different Check Engine code a few weeks later and fou Took my car in for Check engine light and it took 3 visits to get it fixed. Took my car in for a different Check Engine code a few weeks later and found it may be relayed to the same dealer changing my spark plugs during my very first visit. More

Love them This dealership always show me love what ever I come in for and always treating me with the up most respect. I love that that they ask you what you wa This dealership always show me love what ever I come in for and always treating me with the up most respect. I love that that they ask you what you want to do and not force you to spend money. More

Wonderful Saturday Had a 11am appointment, staff was cordial and waiting area was comfortable with coffee and tv, service was fast and they let me know what other proble Had a 11am appointment, staff was cordial and waiting area was comfortable with coffee and tv, service was fast and they let me know what other problems my car have. More

I WOULD RECOMMEND THIS DEALERSHIP I DO TO ALL I NO BECAUSE I HAVE HAD GREAT EXPERIENCE AND THE SERVICE ALL TIMES WITH MY 2014 GMC TERRAIN THANK YOU. HAND IT FAST AND CLEAN THE WAITING ROOM WAS GREAT. BECAUSE I HAVE HAD GREAT EXPERIENCE AND THE SERVICE ALL TIMES WITH MY 2014 GMC TERRAIN THANK YOU. HAND IT FAST AND CLEAN THE WAITING ROOM WAS GREAT. More

car purchase One Saturday My husband and I came to your site, and was not greeted nicely. Did not like the man approach to us, And another thing my son came to get One Saturday My husband and I came to your site, and was not greeted nicely. Did not like the man approach to us, And another thing my son came to get service for his transmission to be repair and had to pay $35.00 dollars to get a rental from you . After so many year of purchasing cars from you I'm very disappointed in your service. Thank is why we went to Anderson Buick and purchase a 2018 Arcadia Denali SUV. Thank you very much. After purchasing 2 Envoy SUV a Lucerne and Verano from you ,You have really disappoint us. More

Overpriced service and damage to car Took my yukon xl in to be looked at. Service dept said transmission needed to be replaced and quoted $4900. Twice the going rate. When I picked the Took my yukon xl in to be looked at. Service dept said transmission needed to be replaced and quoted $4900. Twice the going rate. When I picked the vehicle up the windshield had a crack going all the way accross. They said it was like that when it came in, which is completely untrue. Loved the vehicle and will now be buying a new one just NOT from wilkins. More

Great First Impression Very friendly staff. First oil change and it was a great experience. I plan to keep them as my car service group. They answered my questions without d Very friendly staff. First oil change and it was a great experience. I plan to keep them as my car service group. They answered my questions without delay and I was comfortable while I waited. To top it off I got to use my free oil change form Buick even though I did not purchase my car there. Really friendly. I was a little nervous with reviews 3/5 but for me this automotive service deserves a 5/5. Great job Wilkins Buick! I will be using this location for service of my Buick moving forward. More

It was quickly & very alternative to my needs They were very professional & good quality service in and out in a good timely fashion. The waiting area was nice and clean.Jennifer was great to wor They were very professional & good quality service in and out in a good timely fashion. The waiting area was nice and clean.Jennifer was great to work with More

Amazing knowledgable sales staff My daughter was looking for a car and thought she knew what she wanted - a used Subaru Forrester. After test driving one, she thought she should tes My daughter was looking for a car and thought she knew what she wanted - a used Subaru Forrester. After test driving one, she thought she should test drive other types of vehicles, so she drove a new 2017 Buick Regal sedan. The vehicles are quite different in nature. The salesman, Rob Reisman suggested that she sleep on the decision. We returned a few days later and she test drove both vehicles again. Still no decision because there were things she really liked about both of them and they are not really comparable because one is an all-wheel drive SUV and the other a sports sedan. Rob patiently explained the virtues of each vehicle and suggested she think about which one fit her lifestyle more. After a few days, she decided on the Forrester, but did not want any of the available used ones because she was not crazy about the colors. Rob advised her that she could get an great price on a brand new 2018 Forrester for a bit more than she was previously willing to spend and touted the zero percent interest incentive being offered. She selected a color and with minimal haggling bought a beautiful new car. Other people at the dealership - Ronald Romero in Sales and Eric in Financing - also helped her with her purchase. Both men were very friendly, knowledgeable and proficient. My daughter was thrilled with the sales experience and I have never experienced an easier, more pleasant buying experience in my 60+ years. Bill Dunn, Columbia MD More

Confustion I do not understand when my oil change is complete I have to be the one to inform the admin it is ready. This has happened the last 2 times. This last I do not understand when my oil change is complete I have to be the one to inform the admin it is ready. This has happened the last 2 times. This last time I observed that the oil change was complete I waited 15 minutes and then approached a clerk to inform them at which they replied sorry. Does not make any sense. More