i.g. Burton Buick GMC of Glen Burnie

Good service My car was bought in because my engine light came on. The problem was found right away but a part had to be ordered. No loaner car was available so Mr My car was bought in because my engine light came on. The problem was found right away but a part had to be ordered. No loaner car was available so Mr. Greenstein rented a car from Enterprise Car Rental. The part did not come in for 3days. So, I was not inconvenienced because I still had to go to work and I live in DC. I was very grateful for the car,the professionalism and courtesy that was shown to me. More

Left hanging On line appointment that outline service needed. Drop car off early, told it would be ready around 1pm. At 4:55pm got a call that dealer just got tra On line appointment that outline service needed. Drop car off early, told it would be ready around 1pm. At 4:55pm got a call that dealer just got transmission oil, would need to keep car overnight. No can do, no attempt to make the situation right! Customer service has gone down hill!! More

Excellent I feel like it was a great overall experience with Rob and others at Wilkins Thanks Again I’ll recommend other people to take a look at great deals I feel like it was a great overall experience with Rob and others at Wilkins Thanks Again I’ll recommend other people to take a look at great deals More

Fast, thorough, expensive Wilkins diagnosed and completed repairs quickly (same day!). 2007 GMC truck woukd stall immediately after starting. Wilkins diagnosed clogged air inta Wilkins diagnosed and completed repairs quickly (same day!). 2007 GMC truck woukd stall immediately after starting. Wilkins diagnosed clogged air intake, fuel intake, and also performed brake flush and tire rotation. Total was over $950. Service dept open until 6:30pm making it easier to pick up vehicle after work. More

Recall service Professional, polite and provided me shuttle service which was very helpful! I also had a great conversation with the shuttle driver on the way back t Professional, polite and provided me shuttle service which was very helpful! I also had a great conversation with the shuttle driver on the way back to dealer! Thank you! More

Services provided The people were friendly, helpful, professional and made you feel they were there to help you. It was truly a great feeling in the atmosphere. Whome The people were friendly, helpful, professional and made you feel they were there to help you. It was truly a great feeling in the atmosphere. Whomever you came in contact with spoke. Thank you to each of you!!!😀 More

Routine Maintenance for 2017 Terrain I took Terrain to Wilkins for routine maintenance. Paul handled my car's appointment. He listened carefully to the questions I had and provided clear I took Terrain to Wilkins for routine maintenance. Paul handled my car's appointment. He listened carefully to the questions I had and provided clear answers to my follow-up remarks. The service department was extremely busy, but Paul was calm, friendly, professional and helpful. Thanks Paul! More

Great service! Had conventional oil change service. I was able to use my GM preferred owner credits to pay for the service! I will come back again. Had conventional oil change service. I was able to use my GM preferred owner credits to pay for the service! I will come back again. More

Very Thankful I am very thankful to Wilkens for the great service & friendly attitude. Sandy, the service writer, and the cashiers are very helpful in honoring disc I am very thankful to Wilkens for the great service & friendly attitude. Sandy, the service writer, and the cashiers are very helpful in honoring discounts. I need these greatly while I'm paying off the car. Money is very tight. I hope that I can find a more affordable used Buick, under $10,000 on the next round. The Regal has been great. Thank you!!!! More

Extremely Satisfied The service was performed in a very timely manner. I arrived about 10 mins earlier than scheduled appointment and was immediately received. Represent The service was performed in a very timely manner. I arrived about 10 mins earlier than scheduled appointment and was immediately received. Representative was very polite and courteous, responded to a specific question about my vehicle not relative to Service received. Best service personnel and visit in the 5 years that I have owned a Buick. More