i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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Tommy is the best From the moment our family met Tom, we felt we should buy from Wilkins. Not only did he handle the sale and financing of our Yukon, but he handles all From the moment our family met Tom, we felt we should buy from Wilkins. Not only did he handle the sale and financing of our Yukon, but he handles all needs of our service as well. Tom goes out of his way for his customers like they are family. Thanks Tom and we look forward to seeing you soon. Thank you for your truly exceptional service! More
Sandy did a great job Had an unusual problem with the vehicle and Sandy took control and handled the issue. Work was done on time and reasonably priced. Great job. Had an unusual problem with the vehicle and Sandy took control and handled the issue. Work was done on time and reasonably priced. Great job. More
GOOD LOOK HAD A GREAT TIME AT THIS DEALERSHIP. CAME AWAY WITH A GREAT DEAL AND AN ALL STAR VEHICLE. FRED MARTIN WAS A GREAT HELP AND HIS MANAGER REALLY HELPED HAD A GREAT TIME AT THIS DEALERSHIP. CAME AWAY WITH A GREAT DEAL AND AN ALL STAR VEHICLE. FRED MARTIN WAS A GREAT HELP AND HIS MANAGER REALLY HELPED US GO OVER THE GOAL LINE!!! More
The Service Was As Expected-Cost Was Steep The service representative was very courteous and helpful and informative. The wait time was rather lengthy but it was expected as I did not have an The service representative was very courteous and helpful and informative. The wait time was rather lengthy but it was expected as I did not have an appointment but came with an emergency situation. I didn’t think it would be as costly since the reason was mainly the battery but caused the engine light to come on but had caused some cells to be affected. But because I was still under warranty (I know the battery is not covered) I did not think it would cost as much as it did. Other than that If nothing goes wrong anytime soon I believe everything went well as usual. I have taken my car no where else in the 7 years I’ve had my car except for tires. I would like to say I appreciate Mr. Kroll for returning my call after I had left the facility because I had a question More
transmission warrenty work Major repair took 2 days and appears to have fixed problem. New loaner vehicle minimized the inconvenience. Disappointed that that transmission proble Major repair took 2 days and appears to have fixed problem. New loaner vehicle minimized the inconvenience. Disappointed that that transmission problem occurred during first several months after new purchase. More
Above and beyond Salesman Les was probably the most professional salesman we have ever worked with. We have had many vehicle purchases over the years and this one by f Salesman Les was probably the most professional salesman we have ever worked with. We have had many vehicle purchases over the years and this one by far exceeded our expectations well above all past experiences. More
Great customer service Les is hands down the best dealer I’ve dealt with ever. If you’re looking for great service no haggling this is the place for you. Les is hands down the best dealer I’ve dealt with ever. If you’re looking for great service no haggling this is the place for you. More
Fast friendly and polite I had an appointment first thing in the morning and was greated by smiling faces at Wilkins. I brought work with me because I thought it would take a I had an appointment first thing in the morning and was greated by smiling faces at Wilkins. I brought work with me because I thought it would take a long time and was even offered a quiet room with a desk. The wait was minimal and off I went. It was raining so they didn’t wash my truck (the man explained). I will return for service when needed. More
Transmission repair The mechanic was great as well as the entire staff in the service area my experience was great and I would recommend them to friends The mechanic was great as well as the entire staff in the service area my experience was great and I would recommend them to friends More
Everyone at the dealership was very friendly and helpful I had a very good experience at Wilkins GMC .All of the staff from the service writer to the service technician took care of my service needs. I will I had a very good experience at Wilkins GMC .All of the staff from the service writer to the service technician took care of my service needs. I will return for my next service. Thank You More