i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
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Best experience ever . Great sales team. The deal was so good I drove from the state of Rhode island. Yes Rhode island, worked with Ramesh and Big Randy two wonderful people. Thank you all The deal was so good I drove from the state of Rhode island. Yes Rhode island, worked with Ramesh and Big Randy two wonderful people. Thank you all ,for my best vehicle purchase experience ever. Great trade in amount and super deal on an extremely clean newer pre owned vehicle. They even got me my promised very low finance rate. The entire staff at Wilkins hit it out of the park. I will look to do business with them in the future even though they are about 400 miles from my home it was well worth the day trip. Thank you Team Wilkins you all Rock! Your friend and new customer from RI. More
Very good experience Very pleased with my experience at this location and everyone there. Everyone was very nice & helpful. Hope it is this way every time I return. Very pleased with my experience at this location and everyone there. Everyone was very nice & helpful. Hope it is this way every time I return. More
Best experience I ever had in a Dealership. Mr. Reisman the salesman was great. After my purchased days later, he treated me Like my first day. The finance departments is first class,everyone Mr. Reisman the salesman was great. After my purchased days later, he treated me Like my first day. The finance departments is first class,everyone at Wilkins its always willing to Help. If you want a classy dealership and great salesman ROB REISMAN is the Man. More
Oil change It took 3 hours to do a oil change.and to plug a tire. The plug leaks and they forgot to put the center cap of the rim back or the vale cap. Only rot It took 3 hours to do a oil change.and to plug a tire. The plug leaks and they forgot to put the center cap of the rim back or the vale cap. Only rotated 2 off the 4 tires when they where Dallas to do all 4. More
Great service and they were on time. Jessica was great and did an awesome job.I will use Wilkens again.Work was perfectly done by an outstanding tech and I will use Wilkens for all my wor Jessica was great and did an awesome job.I will use Wilkens again.Work was perfectly done by an outstanding tech and I will use Wilkens for all my work. More
Very good i will get my next car from here also.very nice people who work there and i really like my car gm😃😃😃😃👏👏good good. i will get my next car from here also.very nice people who work there and i really like my car gm😃😃😃😃👏👏good good. More
Slow service I got a flat on my way home. I have no spare and, had my car towed to a dealer I have a tire warranty that I purchased through the dealer and, after I got a flat on my way home. I have no spare and, had my car towed to a dealer I have a tire warranty that I purchased through the dealer and, after speaking with the warranty people, I was informed that if I took it to a dealer they would pay them directly. Wilkins took a full week to get my car back to me. I was told my tire would be in on Wednesday and, come Wednesday... I was told that it would be in Thursday. I was told that I was to pay for the tire upfront, when that was not the case. They just needed to set up a W9 to receive direct payment from the company they sell these tire/wheel warranties through. It shocked me that this wasnt already set up, as I bought the warranty from a Buick dealer. The gentleman that I was working with went on vacation when they had my car, so... I called for updates several times with no response. And, finally when my car was done... they essentially held my vehicle hostage until they received payment from the companycompany- although they knew the payment was coming, it delayed because of their failure to send a W9 and, inform the company of how they'd prefer to receive payment. My request for a loaner car was also denied. I asked if I could just pick up my vehicle, since they knew payment was coming but delayed at their fault, Iwas told n. Although, when I requested to speak to a manager about a loaner car, since payment was delayed at no fault of my own... I was told just come get my car. Howecer, Jessica was very helpful. More
Good experience Don’t like giving reviews but Rob is very good salesman The whole procedure was a pretty good experience for me and my wife .Buying a truck Don’t like giving reviews but Rob is very good salesman The whole procedure was a pretty good experience for me and my wife .Buying a truck More
Great experience all around. From start to finish, dealing with sales person, manager, financing, etc., great treatment and a great deal! I was treated with respect, courtesy, and From start to finish, dealing with sales person, manager, financing, etc., great treatment and a great deal! I was treated with respect, courtesy, and competence. Great people to work with! More
The Best Experience with buy a vehicle, EVERRR!!! GREAT Salesman GREAT Sales Manager GREAT Finance Management GEAT Price GREAT Experiences I will Always purchase from WILKINS GMC Buick Always GREAT Salesman GREAT Sales Manager GREAT Finance Management GEAT Price GREAT Experiences I will Always purchase from WILKINS GMC Buick Always I loved my experience More