i.g. Burton Buick GMC of Glen Burnie

This dealership is trash. Mike King is arrogant and talks to you like you know nothing about cars and what they are worth. It took me 2 hours to get a bill of sale sent to my Mike King is arrogant and talks to you like you know nothing about cars and what they are worth. It took me 2 hours to get a bill of sale sent to my bank which ended up being wrong and when I called back they didn’t answer the phone. Kevin Colabucci finally called me and when I talked to him about the situation and the wrong bill of sale he said I wish you luck. He didn’t care one bit. This dealership is trash and would not recommend More

The sales consultant Mike Johnston is very excellent. He went above and beyond to make me a happy customer 😊 and made me feel welcome inside the office . He went above and beyond to make me a happy customer 😊 and made me feel welcome inside the office . More

Very professional and very friendly group of salespeople and staff didn’t have any issues at all with my purchase and staff didn’t have any issues at all with my purchase More

The actural test drive and sale went very well. Randy did an outstanding job. The only issue I had was that when it was time to go up to finance, there were 5 people in front of me. I told Randy Randy did an outstanding job. The only issue I had was that when it was time to go up to finance, there were 5 people in front of me. I told Randy that I had some things to do and would be back at 3pm. I actually arrived back at the dealership at 2:45pm and still had to wait for 45 minutes to get into the finance guy. With the weekend being a busy day at a dealership, you would think there would be more than one person performing the financial duties and thus clearing up the bottleneck. More

Very helpful in ordering vehicle and when it finally came it, keeping updated with its status it, keeping updated with its status More

We were greeted very warmly and the service continued throughout our experience. The general manager and our sales associate were very professional and friendly. throughout our experience. The general manager and our sales associate were very professional and friendly. More

The dealership and service were courteous and provided feedback about the vehicle in timely manner. Overall, this was a satisfactory visit. feedback about the vehicle in timely manner. Overall, this was a satisfactory visit. More

Sandy & Donna are wonderful, and very attentive to details. The whole Buick team works seamlessly, calmly, and tirelessly to keep this buick in good shape, and my family safe on the road. They are car details. The whole Buick team works seamlessly, calmly, and tirelessly to keep this buick in good shape, and my family safe on the road. They are careful with helping me to manage my costs too. Thank you for EVERYTHING!!! More

Will not take my truck anywhere else . A very honest , fair and reliable service department . Always pleased A very honest , fair and reliable service department . Always pleased More

Very pleased with the care this dealership provides. Friendly, informative, takes time to explain and correct problems. Friendly, informative, takes time to explain and correct problems. More