i.g. Burton Buick GMC of Glen Burnie

Excellent staff Purchased my second truck from Wilkins. Staff is excellent to deal with. Honest good people. I will use this dealership again to by any GMC trucks! Purchased my second truck from Wilkins. Staff is excellent to deal with. Honest good people. I will use this dealership again to by any GMC trucks! More

Fixed in a day Dropped it off on Thursday night, they called me first thing Friday morning and picked it up Saturday morning, painless experience for me and my famil Dropped it off on Thursday night, they called me first thing Friday morning and picked it up Saturday morning, painless experience for me and my family. More

Great customer service They have great customer service. Christopher Hawkin's made sure I was comfortable and had everything thing I was looking for before my purchase. Than They have great customer service. Christopher Hawkin's made sure I was comfortable and had everything thing I was looking for before my purchase. Thanks! More

Very knowledgeable. Very helpful. They had not only my selected truck ready but all paperwork was ready. My visit to their dealership was not long. Their pricing was comp Very helpful. They had not only my selected truck ready but all paperwork was ready. My visit to their dealership was not long. Their pricing was competitive to other nearby dealers and I was never rushed to make a decision. More

oil change They were pleasant. I think they did a good job. But I was in a hurry and I couldn’t wait for them to wash my car because I had to be at work I though They were pleasant. I think they did a good job. But I was in a hurry and I couldn’t wait for them to wash my car because I had to be at work I thought it took just a little long. More

Great dealership to do business with Quick and painless very happy with my brand new 2019 Buick Encore my salesman was mike Johnston great communication with him and both sales manager us Quick and painless very happy with my brand new 2019 Buick Encore my salesman was mike Johnston great communication with him and both sales manager used and new worked as a team to get me done in 2 days experience was great More

Great Service! The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate thei The service staff was personable and professional. My wait time was not bad considering my appointment was for a state inspection. I appreciate their consideration and understanding of my time. More

Service In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained al In and out quick service clean and friendly service center. Pleasant and friendly service rep. Clean waiting area. On time schedule appt explained all service performed More

VERY satisfied with the vehicle. My advice to anyone coming here... If you're buying a used car here and you're experiencing a problem... record it on video so you have proof... Other My advice to anyone coming here... If you're buying a used car here and you're experiencing a problem... record it on video so you have proof... Otherwise the easy answer is "we were unable to duplicate it so we're not going to cover it..." Had some issues with my used Ram... most things were taken care of... but the biggest item was the radio being dead on startup... after 5 minutes or so it powers up normally which has happened to me several occasions... they could not duplicate it... As soon as I took possession of the truck and turned it on the problem presented itself again... they have the ability to get really good deals on parts... it would have been nice for them to step out of the Box and replace it before it totally fails on me... 😫😫😫 More

Emergency Repair Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they c Had to have car towed here because of breakdown while traveling. Once the process started it went smoothly. However, it began very poorly, as they could not find the car or keys from the tow truck drop-off the previous evening. Had an 11:00 AM appointment, booked on-line after breakdown, but car was not looked at until 2:00 PM. Was told the car could not be finished until the next day, but received a call 15 minutes before they closed that it was ready. Communication does not seem to be this dealership's strength. More