
i.g. Burton Buick GMC of Glen Burnie
Glen Burnie, MD
Filter Reviews by Keyword
By Type
Showing 463 reviews
As always they Kevin handled my truck with special care and Ms Donna is Excellent in customer service. Ms Donna talked with me about the services needed before coming and gave me a prompt date and time. Wh and Ms Donna is Excellent in customer service. Ms Donna talked with me about the services needed before coming and gave me a prompt date and time. When I arrived Kevin was there as always wager and ready to assist. He assured me that he would make sure services were done and would call when it was ready. More
Terrible experience I leased my vehicle through Wilkins Terrible experience I leased my vehicle through Wilkins because of their professionalism and honesty. I brought my vehicle in for servicing and wit Terrible experience I leased my vehicle through Wilkins because of their professionalism and honesty. I brought my vehicle in for servicing and witnessed a very loud vocal argument in the lobby. I returned there to attempt to get a quote on a new vehicle - the salesman I met with apparently was fired for “unsavory behavior” no one got back to me I had to contact the manager to even attempt to get information on my appraisal I am deeply disappointed in them but they obviously are having issues with their staff. More
I had a service appt scheduled, the drop off process took less then 5 minutes. I received a call that my vehicle was done and ready for pick within 90 minutes. Kevin was pleasant, helpful and explained ev less then 5 minutes. I received a call that my vehicle was done and ready for pick within 90 minutes. Kevin was pleasant, helpful and explained everything that had been done. Wilkens was fast and efficient! Anita Richards More
Overall, great experience. Very much enjoyed working with the whole staff. They got me in and out quickly. Very satisfied customer and would highly recommend to others. the whole staff. They got me in and out quickly. Very satisfied customer and would highly recommend to others. More
Kevin greeted me promptly & courteously. He was knowledgeable & professional with answers & information to my questions. I will ask for him by name in the future.😃👍 knowledgeable & professional with answers & information to my questions. I will ask for him by name in the future.😃👍 More
We are always very pleased with our service at Wilkins Buick. We have purchased several vehicles at Wilkins and have never been disappointed.. The staff has always been Helpful in any way possible. Al Buick. We have purchased several vehicles at Wilkins and have never been disappointed.. The staff has always been Helpful in any way possible. Always very satisfied More
I set up an appointment for an oil change and tire rotation. It took two and a half hours. I am not sure why I made an appointment if it was going to take that long. I can get that type of service an rotation. It took two and a half hours. I am not sure why I made an appointment if it was going to take that long. I can get that type of service anywhere. More
Sales team was straight forward and did not push. They were professional and courteous throughout the whole process. We never felt like they were playing games. Very good service and experience. were professional and courteous throughout the whole process. We never felt like they were playing games. Very good service and experience. More
Service was on time as promised. Staff were polite, curtious and professional Vehicle was washed and clean when returned. Oil change & GM recall were both satisfactory. curtious and professional Vehicle was washed and clean when returned. Oil change & GM recall were both satisfactory. More